Customer service specialist Work, Jobs in Nottingham, Eng (with Salaries)

Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Word
- English
- Continuous improvement
Customer Service Advisor
Experian —Nottingham
- Full-time
- Hybrid work
- Annual leave
Quick apply
12d
Customer Experience Representative
RevvedUp AI Solutions Ltd —Nottingham
- £25,420.00 - £41,859.14 a year
- Full-time
- Salesforce
- Writing skills
- Data analysis skills
Quick apply
Customer Service Advisor
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- Annual leave
11d
Sales and Customer Services Team Leader
Cover My Insurance —Grantham
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Training & development
- Leadership
- Free parking
- Employee discount
Quick apply
Customer Service Assistant
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Computer literacy
- Salesforce
- Organisational skills
Customer Service Assistant
KRB Retail —Nottingham
- £12.70 - £14.00 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
Senior Customer Service Advisor
Barclays —Nottingham
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
7d
Customer Service Advisor
Derby City Council —Derby
- £25,583 - £25,989 a year
- Full-time
- Computer skills
Customer Service Assistant
Wickes —Nottingham
- £8.82 - £12.71 an hour
- Weekend availability
- Annual leave
- Employee discount
7d
Customer Service Representative
Sunspel —Long Eaton
- Temporary
- In-person
- Communication skills
Retail Customer Service Assistant - Temporary
BP Retail —Nottingham
- Temporary
- Cleaning
- Café
4d
Customer Services Assistant
OurCoop —Nottingham
- £12.75 an hour
- Weekend availability
- Customer service
- Bakery
- Paid training
- Annual leave
6d
Night Owl - Customer Service Advisor 20:00 – 08:00 – Student Accommodation
Student Roost —Nottingham
- £13.95 an hour
- Night shift
- Sales
- Microsoft Office
- Communication skills
Quick apply
2d
Customer Service Assistant
Loughborough University —Loughborough
- £24,517 a year
- Part-time
- Hybrid work
- University
- Front desk
- Annual leave
Customer Service Assistant
Mole Country Stores —Newark-on-Trent
- Part-time
- Customer service
- No experience needed
- IT
- Free parking
- Store discount
Sales Planning / Customer Service Coordinator
Toray Textiles Europe Ltd —Mansfield
- £27,516 a year
- Full-time
- Microsoft Word
- Administrative experience
- Continuous improvement
Quick apply
5d
Afternoon Customer Service Assistant
KRB Retail —Derby
- £12.70 - £14.00 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Driving
- Employee discount
Quick apply
Customer Support Specialist (SaaS)
edays —Nottingham
- Up to £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- APIs
- Free parking
- Annual leave
Quick apply
4d

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Customer Service Specialist - Desk Based

Kone -
Nottingham

Apply Now

Job details

Full-time

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
English
Microsoft Office Suite
Continuous improvement
Customer support
Customer interaction
Communication skills

Full job description

A Customer Service Specialist employee of KDB has the right 'Service Mindset'. It is a broad and challenging role. Do you enjoy planning, do you have an eye for detail and are you enthusiastic about quickly and proactively switching between Customers and with your colleagues?

During every contact moment with the Customer, you are busy as a Customer Service Specialist to provide a high level of service in a professional manner. Your role is characterized by versatility and taking care of (internal) Customer experience. Your valuable contribution as a member of the team is to assist the Customer as quickly and pleasantly as possible and to provide a suitable solution.

Do you want to work for one of the world's best employers (Forbes) and do you think it is important that a company is open and informal and offers space for your development? Then you are the Customer Service Specialist we are looking for!

Tasks and responsibilities

Providing support to customers, sales team, Service Managers and Technicians.
Dealing with Customer queries, questions about quotes, invoices, complaints, KONE Online, maintenance and repair execution dates, adjustments of contact persons and requests from technicians.
Friendly and professional acceptance and registration of fault reports by telephone or e-mail.
Dispatching fault reports on automatic doors to the right service technician.
Daily management, planning and guidance of technicians and managing contact with KONE Customers.
As a Customer Service Specialist, you continuously work in a dynamic environment between Service Technicians, Field Managers and Customers about the progress of the assignments.
You proactively contribute improvements to optimize the work process and increase the quality within the team. We want to win together!
You are an integral part of the system and ensure our customers are satisfied.

The ideal candidate should have:

As a Customer Service Specialist, you have a customer-friendly attitude, excellent communication skills both written and spoken English.
You enjoy independence, know how to tackle things and have problem-solving skills with the Customer as the central focus.
Proactive attitude and perseverance.
Experience in a Customer Service environment is a plus.
You like a dynamic position and enjoy working together on improvements.
Living in the Nottingham area.
Quick learner and able to take and execute instructions.
You get energy from planning, organizing, quick switching and Customer contact.
You are a driven and enthusiastic person with an eye for detail.
Good computer skills, including MS Office package (Word, Excel, Outlook, PowerPoint, SAP).

KDB - KONE Doors Business

What we offer

A competitive salary.
Generous leave: 25 days plus bank holidays, 1 sustainable employability day based on 40 hours
Ample opportunities to develop yourself further by following training and education.
Pension
Working for an international market leader where you have the prospect of further growth.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

Apply Now

Refine Your Search

customer service specialist jobs in nottingham, eng

Customer Service Specialist - Desk Based

Customer Service Advisor

Customer Experience Representative

Customer Service Advisor

Sales and Customer Services Team Leader

Customer Service Assistant

Customer Service Assistant

Inbound Customer Service & Booking Coordinator

Senior Customer Service Advisor

Customer Service Advisor

Customer Service Assistant

Customer Service Representative

Retail Customer Service Assistant - Temporary

Customer Services Assistant

Night Owl - Customer Service Advisor 20:00 – 08:00 – Student Accommodation

Customer Service Assistant

Customer Service Assistant

Sales Planning / Customer Service Coordinator

Afternoon Customer Service Assistant

Customer Support Specialist (SaaS)

I want to receive the latest job alerts for customer service specialist in nottingham, eng

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