Support apprentice Work, Jobs in Nottingham, Eng (with Salaries)

IT Support Apprentice
QA Apprenticeships —Nottingham
- £17,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Apprentice
KwikFit —Manvers
- £16,505.60 - £22,392.32 a year
- Full-time
- English
- Mentoring
- School
- Employee discount
Level 2 Rail Engineering Operative Apprentice
Bridgeway Consulting —Nottingham
- £16,000 a year
- Weekend availability
- Management
- Maintenance
- Travel
- Life insurance
- Referral programme
Quick apply
Apprentice Laboratory Technician
SARIA Ltd —Nottingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Laboratory experience
Quick apply
2d
Customer Service Apprentice
Specsavers —Nottingham
- £8 an hour
- Full-time
- Customer service
2d
Geotechnical Apprentice
MiningRemediation —Mansfield
- £24,454 a year
- Hybrid work
- Engineering
- Data analysis skills
- Mentoring
- Annual leave
2h
Apprentice Procurement Assistant
MiningRemediation —Mansfield
- £24,454 a year
- Temporary
- Hybrid work
- Mentoring
- Organisational skills
- Communication skills
- Annual leave
2h
Pharmacy Assistant Apprenticeship
Skills 4 Group —Hucknall
- £8 an hour
- Customer service
- English
- IT
Administrative Assistant (Apprenticeship)
East Midlands Ambulance Service NHS Trust —Nottingham
- £25,760 - £27,476 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1h
Optical Assistant Apprentice
Specsavers —Nottingham
- £8 an hour
- Full-time
- Travel
- Employee discount
2d
Apprenticeship - Claims Handler
Hastings Direct —Leicester
- £26,230 a year
- Overtime
Trainee Site Engineer
M Group —Nottingham
- Overtime
- Computer literacy
- English
- Travel
- Annual leave
- Employee assistance programme
4d
Quality Administration Apprentice
SARIA Ltd —Nottingham
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
Quick apply
4d
Apprentice Educator
Busy Bees —Nottingham
- Up to £10 an hour
- Full-time
- Preschool
- Mentoring
- Free parking
- Employee assistance programme
Lowdham Pharmacy- Pharmacy assistant Apprenticeship- NG14 7AB
Impact Futures Candidate Team —Nottingham
- £8 an hour
- Full-time
- Customer service
- Administrative experience
- Presentation skills
Quick apply
Building Services Apprentice
Equans —Nottingham
- Full-time
- Annual leave
- Employee assistance programme
Geoscientist Apprentice & Environmental Scientist Apprentice(s)
MiningRemediation —Mansfield
- £24,454 a year
- Hybrid work
- Data analysis skills
- Travel
- Annual leave
7d
Apprentice Recruitment Consultant Level 3
The Apprenticeship Centre —Nottingham
- From £15,000 a year
- Full-time
- Sales
- Bachelor's degree
- Driving
- Free parking
Quick apply
2d
Apprentice - Painting & Decorating
Mitie —Nottingham
- Full-time
- No experience needed
8d
Electrical Support
Community Home Solutions Ltd —Nottingham
- £26,000 - £28,000 a year
- Full-time
- Power tools
- In-person
- Hand tools
- Health & wellbeing programme
Quick apply
2d

I want to receive the latest job alerts for support apprentice in nottingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support apprentice jobs near nottingham, eng

Administrative Assistant jobs in Nottingham

Recruitment Consultant jobs in Nottingham

Pharmacy Assistant jobs in Hucknall

Customer Service Representative jobs in Nottingham

Laboratory Technician jobs in Nottingham

Pharmacy Assistant jobs in Nottingham

Optical Assistant jobs in Nottingham

Trainee Engineer jobs in Nottingham

IT Apprentice jobs in Nottingham

Building Safety Compliance jobs in Birmingham

Hra Recruitment Services jobs in Birmingham

Retail Sales Assistant jobs in London

Physiotherapy Assistant jobs in Manchester

Administrative Assistant jobs in Northampton

Administrative Assistant jobs in Bury St. Edmunds

Administrative Assistant jobs in Orpington

Teaching Assistant jobs in York

Administrative Assistant jobs in Derbyshire

School Catering Assistant jobs in Birmingham

Recruitment Consultant jobs in High Wycombe

IT Support Apprentice

QA Apprenticeships -
Nottingham

Apply Now

Job details

Full-time
£17,500 a year

Benefits

Annual leave
Company pension

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Maintenance
Microsoft Office
SharePoint
IT
Communication skills

Full job description

About Potter Clarkson:

At Potter Clarkson, our purpose is simple: to protect innovation, empower commercial success and work in close partnership with our clients as their trusted IP advisers. As one of Europe's leading and genuinely full-service IP law firms, we provide the complete blend of legal, technical and commercial expertise to maximise the value of your ideas, brands and innovations.

About the role:

You will play a crucial role in Potter Clarkson’s IT team. Your primary responsibilities will include providing first line support to users across the business, resolving incidents and fulfilling service requests efficiently and professionally. Acting as the initial point of contact for IT issues, the role focuses on delivering an excellent user experience, following defined processes, and escalating issues where necessary to ensure a timely resolution.

Responsibilities:

Act as the first point of contact for IT incidents and service requests via phone, email, and in-person.
Maintain accurate records of issues and resolution using the ticketing system, ensuring clear documentation and adherence to SLAs.
Provide assistance, either directly or through escalation to another team member.
Monitor automated systems.
Support users with account/group management tasks, password resets, device onboarding and basic application troubleshooting.
Assist in the setup and configuration of new hardware and software.
Diagnose and resolve common hardware and software issues, escalating more complex problems as required.
Produce and contribute to the creation and maintenance of knowledge base articles, user guides and training videos whilst maintaining agreed procedures.
Provide onboard training for new staff and other application training as necessary.

Required skills:

A strong interest in IT and a willingness to learn.
Basic knowledge of Windows, Microsoft Office, email, and common workplace applications.
Good communication skills, both written and verbal.
A helpful and professional approach to customer service.
Good attention to detail when recording information and following instructions.
Ability to manage assigned tasks, ask questions, and seek support when required.
A proactive attitude towards learning, training, and personal development.
Ability to work well as part of a team.

The following experience would be beneficial:

Previous experience in IT, customer service, administration, or a similar support-focused environment.
Basic awareness of Microsoft 365, including Outlook, Teams, Word, Excel, SharePoint, and OneDrive.
An interest in IT support, cybersecurity, cloud services, and Microsoft technologies.
Working towards, or willing to work towards, Microsoft, ITIL, or other relevant IT qualifications.

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 37.5 per week. Once both we and the apprentice are comfortable, shifts will cover Monday to Friday, operating the earlier shift (8:00am - 4:15pm) or later shift (9:45am - 6:00pm).

Benefits:

Healthcare & pension scheme
Birthday off
24 days annual leave (32 days including bank holidays off)
Birthday leave
Charity days
Away days and Christmas party
Travel loan scheme

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

support apprentice jobs in nottingham, eng

IT Support Apprentice

Apprentice

Level 2 Rail Engineering Operative Apprentice

Apprentice Laboratory Technician

Customer Service Apprentice

Geotechnical Apprentice

Apprentice Procurement Assistant

Pharmacy Assistant Apprenticeship

Administrative Assistant (Apprenticeship)

Optical Assistant Apprentice

Apprenticeship - Claims Handler

Trainee Site Engineer

Quality Administration Apprentice

Apprentice Educator

Lowdham Pharmacy- Pharmacy assistant Apprenticeship- NG14 7AB

Building Services Apprentice

Geoscientist Apprentice & Environmental Scientist Apprentice(s)

Apprentice Recruitment Consultant Level 3

Apprentice - Painting & Decorating

Electrical Support

I want to receive the latest job alerts for support apprentice in nottingham, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected