Ambassador Work, Jobs in Nottingham, Ntt (with Salaries)

Customer Ambassador
East Midlands Railway —Nottingham
- £26,661.87 a year
- Annual leave
- Employee discount
4d
Customer Advisor - 15 Hours
JoJo Maman Bébé —Nottingham
- Sales
- Computer skills
- Annual leave
19h
Fragrance Ambassador / Perfume Experience Guide
Ammars Fragrences —Nottingham
- £8.50 - £13.00 an hour
- Part-time
- Bilingual
- Social media management
- Customer service
- Store discount
- Flexitime
Quick apply
5d
Sport Outreach Officer
University of Nottingham —Nottingham
- £29,740 - £36,446 a year
- Part-time
- Hybrid work
- Management
- University
- Presentation skills
- Annual leave
- Employee discount
Brand Ambassador - part time
REL Field Marketing —Nottingham
- £12.71 an hour
- Part-time
- Merchandising
- Planograms
- Communication skills
- Employee discount
- Life insurance
Nottingham Trade Activation Executive
Jubel —Nottingham
- £30,000 a year
- Weekend availability
- Bar
- Public speaking
- Presentation skills
Customer Experience Representative
RevvedUp AI Solutions Ltd —Nottingham
- £25,420.00 - £41,859.14 a year
- Full-time
- Salesforce
- Writing skills
- Data analysis skills
Quick apply
Student Experience Team Member
Unite Students —Nottingham
- £26,500 a year
- Weekend availability
- Hospitality
- Sales
- Organisational skills
- Annual leave
- Employee assistance programme
14d
Shift Leader - Nottingham - Part Time
Insomnia Cookies UK Ltd —Nottingham
- £13.21 an hour
- Part-time
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
Sales Assistant
Seven Worldwide Ltd —Nottingham
- £25,420.00 - £27,971.83 a year
- Full-time
- English
- Organisational skills
- IT
- Referral programme
Quick apply
11d
Ferrari Personalisation Specialist
Sytner —Nottingham
- Communication skills
- Employee discount
Community Development Coordinator
Nottingham & Notts Refugee Form —Nottingham
- £29,933.61 a year
- Full-time
- Computer literacy
- English
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Parcel Delivery Driver
Royal Mail Group —Nottingham
- £13.68 an hour
- Part-time
- Customer service
- Employee discount
Sales - Supervisor
New Look —Nottingham
- Part-time
- Customer service
- Training & development
- Communication skills
Customer Service Representative (Audiology)
Pride Hearing —Derby
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
1d
Student Recruitment Officer - Nottingham
The University of Law —Nottingham
- £32,049 a year
- Full-time
- No degree
- Recruiting
- Communication skills
- Annual leave
11d
Community Engagement Officer
Notts County Foundation —Nottingham
- From £25,000 a year
- Weekend availability
- Experience working with individuals with disabilities
- Databases
- Travel
- Gym membership
6d
Spa Host
David Lloyd Clubs —Derby
- Customer service
- Guest services
- Communication skills
- Employee discount
8d
Ferrero Ambassador
Field Sales Solutions —Leicester
- £12 - £18 an hour
- Temporary
- Merchandising
- Communication skills
- Paid training
- Flexible schedule
22h
Influencer Marketing Intern
Matchday Collective —Nottingham
- Temporary
- Social media management
- In-person
- Communication skills
Quick apply
8h

I want to receive the latest job alerts for ambassador in nottingham, ntt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Ambassador

East Midlands Railway -
Nottingham

Apply Now

Job details

Fixed term contract
£26,661.87 a year
4 days ago

Benefits

Annual leave
Company pension
Free or subsidised travel
Employee discount

Qualifications

Customer support
Customer interaction

Full job description

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and the Station team make a crucial contribution to this.

Ten times accredited as a Top Employer and Gold accredited for Inclusive Employers Standards, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.

Customer Ambassador – Fixed Term Contract – Nottingham

Be the welcoming face of EMR and help make every customer journey a positive one.

Our Customer Ambassador are at the heart of the customer experience at our stations. As one of the first people customers may meet when they arrive, you’ll play an important role in creating a friendly, welcoming and safe environment for everyone travelling with EMR.

You’ll be there to greet customers, provide help and information, answer questions and offer guidance throughout their journey. Whether that’s helping someone find their platform, supporting a customer who needs additional assistance or simply providing a friendly face and a warm welcome, your positive attitude can make a real difference.

You will be the face of EMR at the station, and we’re looking for people with positive energy, a genuine passion for helping others, a can-do attitude and a strong work ethic to join our fantastic team in Nottingham.

Customer Ambassadors will provide a friendly, visible and proactive presence, helping customers navigate their journey and ensuring they have the information and support they need.

Key responsibilities include:
Providing live train service and disruption information
Supporting customers with journey planning
Providing platform guidance and directions
Offering advice on ticket acceptance and validity
Providing information and guidance on Delay Repay
Supporting customers with rail replacement services
Helping customers with wayfinding and navigating the station
Providing onward travel information
Supporting queue management during busy periods
Proactively engaging with customers, offering reassurance and assistance where needed
Providing drink apology vouchers, as appropriate, along with other customer care items such as sweets or chocolates
Support with Passenger Assistance as and when required.

About you

You don’t need previous railway experience to become a Customer Ambassador. Previous experience in a customer-facing role would be advantageous, but it’s not essential.

What matters most to us is your attitude and your approach to customer service.

We’re looking for people who are:
Friendly, approachable and confident when speaking with customers.
Passionate about providing excellent customer service.
Positive, enthusiastic and able to bring energy to every interaction.
Calm and professional when dealing with challenging situations.
Hard-working, reliable and willing to go the extra mile for our customers.
Comfortable working as part of a team.
Able to communicate clearly with a wide range of people.
Proactive and willing to learn and develop within the role.

Full training will be provided to successful candidates, so if you have the right attitude and a passion for helping people, we’d love to hear from you.

Working with us

As a Customer Ambassador, you will be required to be flexible, working 35hrs per week over 5 days between Sunday to Saturday

As well as a competitive salary, we’ll also offer you:
Defined benefit pension scheme.
Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER.
Friends and Family discounted tickets on the EMR network.
75% discount on national leisure travel (including partner and dependants).
Up to 32 days annual leave per year.
And many more benefits!

How to apply

Apply Now

Refine Your Search

ambassador jobs in nottingham, ntt

Customer Ambassador

Customer Advisor - 15 Hours

Fragrance Ambassador / Perfume Experience Guide

Sport Outreach Officer

Brand Ambassador - part time

Nottingham Trade Activation Executive

Customer Experience Representative

Student Experience Team Member

Shift Leader - Nottingham - Part Time

Sales Assistant

Ferrari Personalisation Specialist

Community Development Coordinator

Parcel Delivery Driver

Sales - Supervisor

Customer Service Representative (Audiology)

Student Recruitment Officer - Nottingham

Community Engagement Officer

Spa Host

Ferrero Ambassador

Influencer Marketing Intern

I want to receive the latest job alerts for ambassador in nottingham, ntt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected