Resources specialist Work, Jobs in Ower, Ham (with Salaries)

Customer Services Officer (Housing)
New Forest District Council —Lyndhurst
- £27,939 - £30,372 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Fleet Administrator
U-Drive —Poole
- £30,580 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
Quick apply
Clinical Specialist, Cryo Nerve Block
AtriCure International —Southampton
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Project Management Degree Apprentice
Prem Group Ltd —Waterlooville
- £24,000 - £26,000 a year
- Full-time
- Microsoft Office
- In-person
- Business
- Free parking
- Store discount
Quick apply
Finance Business Partner - Clinical Services Management Accounting
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Totton
- £66,582 - £77,368 a year
- Full-time
11d
Mechanical Project Manager - Heathrow Airport
Designer Group —Steeple Langford
- £70,000 - £90,000 a year
- Full-time
- Project management
- HVAC
- Construction experience
Quick apply
Utilities and Contract Integration Manager
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Lymington
- £39,959 - £48,117 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Recruitment Coordinator
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
3d
Employee Relations Advisor
Salisbury NHS Foundation Trust —Salisbury
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
14d
Senior Service Specialist - Bournemouth, Southampton, Portsmouth
Ecolab Inc. —Southampton
- Overtime
- Nursing home
- Paid training
Principal Regulatory Affairs Specialist - EMEA (Cluster Partner)
CooperVision —Southampton
- Full-time
- Microsoft Outlook
- Computer literacy
- Analysis skills
Operations Manager
Lanes Group —Southampton
- £45,000 a year
- Full-time
- Microsoft Office
Quick apply
Regional Operations Manager
Cross Rental Services Group —Andover
- HVAC
- Leadership
- Communication skills
Quick apply
Specialist Occupational Therapist
Outcomes First Group —Southampton
- Up to £53,200 a year
- Monday to Friday
- Analysis skills
- Travel
- Communication skills
3d
20006 – Activities Unit Manager - Neurodiversity Support Manager, HMP Isle of Wight
Ministry of Justice —Newport
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
10d
Design & Technology Technician
The Romsey School —Romsey
- £26,017 - £27,110 a year
- Part-time
- In-person
- School
- Free parking
- Sick pay
Quick apply
ASC Specialist Study Skills Tutor (Higher Education) - Bournemouth
Beacon Support —Poole
- £35 an hour
- University
- Education
- Bachelor's degree
- Flexible schedule
Quick apply
14d
Geoarchaeology Manager
Cotswold Archaeology —Andover
- £44,990 - £54,740 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Quick apply
9d
Infection Prevention and Control Nurse/AHP
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Totton
- £39,959 - £48,117 a year
- Part-time
- Microsoft Powerpoint
- Computer literacy
- Project management
Band 6 Specialist Recovery Practitioner - Salisbury
Avon and Wiltshire Mental Health Partnership NHS Trust —Salisbury
- £39,959 - £48,117 a year
- Full-time
- Leadership
2d

I want to receive the latest job alerts for resources specialist in ower, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Services Officer (Housing)

New Forest District Council -
Lyndhurst

Apply Now

Job details

Part-time
£27,939 - £30,372 a year

Benefits

Company pension
Employee assistance programme
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
Organisational skills
Communication skills

Full job description

Salary

£27,939 - £30,372 per annum (pro rata)

Contractual hours

Basis

Part time

Region

South

Job category/type

Administration

Date posted

07/07/2026

Do you enjoy providing excellent customer service?

The Housing Resident Services dedicated Housing Support Hub is the first point of contact for our Housing residents for a range of Housing related issues. As part of a friendly and professional team you will be responsible for handling a wide range of calls from our residents, whilst supporting the wider Housing teams.

Enquiries are predominantly received by phone but also email and web contact, as well as from other departments within the Council. Team members are expected to have a good all-round knowledge of the service area(s) to be able to advise customers accordingly and ideally resolve as many enquiries as possible without the need to refer on to other departments.

In addition to call handling, functions include processing reactive maintenance requests, answering queries relating to Estate Management and other tenancy issues, taking payments for rent and dealing with rent arrears.

Looking for a challenge?

This is a challenging and diverse role that requires great ICT skills and the ability to quickly learn new systems. This is essential together with excellent communication skills in order to effectively liaise with residents, colleagues and other departments on a daily basis and manage sometimes challenging and upsetting calls. You will also possess very good organisational skills with the ability to prioritise different work activities to meet changing deadlines in a busy contact centre environment.

Hours:

This is a part time role for 24 hours per week.

Monday: 08:30 to 17:15 (8.25 hours with 30 minutes unpaid break)

Tuesday: 08.45 -17.15 (8 with 30 minutes unpaid break)

Friday: 08:30 to16:45 (7.75 30 minutes unpaid break)

The hours for this role are fixed as listed above. Due to the position being customer-facing and aligned with our telephone operating hours, there is no availability for flexible working.

What’s in it for you?

Benefits include:

£27,939 - £30,372 per annum (pro rata) Appointment will typically be made at the bottom of the scale. (Pay award pending).
23 –24 days leave (pro rata) plus an additional 5 days for 5 years local authority continuous service.
Local Government pension scheme
Employee Assistance Programme (free 24 hour legal, financial and personal advice for employees).
On site parking
Hybrid working (50% of hours office based).
24 Hours per week (Set hours)

About you

Although no formal qualification is required the successful candidate must have excellent Customer Service skills and telephone manner along with strong administrative skills. Experience of working in a similar Customer focused environment is essential.

Candidates should possess very good ICT skills in a range of software such as Microsoft Word, Outlook and Excel, and a knowledge of specialist software (such as CRM, Orchard, and Unit 4 Business World etc) would be an advantage. As the Council continue to work on develop our technology, systems and resource to meet the changing need of our residents a willingness and ability to adapt to ever changing technology is also important.

Please note, this post will be subject to a Basic DBS check.

About us

New Forest District Council directly manages over 5000 Council homes and provides both planned, cyclical and responsive maintenance and repairs service to our tenants through a large team of highly skilled trades people.

As one of the largest districts in the country, with 6 towns and a close relationship with neighbouring conurbations, the New Forest provides a supportive environment in which everyone who works for us can help drive our aims.

We believe that all our employees make a valuable contribution to the work of the council and that’s why we encourage a trusting and open culture where each employee is supported and respected equally. We also recognise the value of a highly motivated and engaged workforce, and we actively promote a good work/life balance.

If you're ambitious and passionate, are driven to deliver, and want to be part of our team, we welcome your application.

After reading the job description of what the role will involve, you feel you would like an informal chat about the role, please contact Emily Berry on 02380 285222.

Closing date: 30th July

Estimated Interview Date: 12th August

Apply Now

Refine Your Search

resources specialist jobs in ower, ham

Customer Services Officer (Housing)

Fleet Administrator

Clinical Specialist, Cryo Nerve Block

Project Management Degree Apprentice

Finance Business Partner - Clinical Services Management Accounting

Mechanical Project Manager - Heathrow Airport

Utilities and Contract Integration Manager

Recruitment Coordinator

Employee Relations Advisor

Senior Service Specialist - Bournemouth, Southampton, Portsmouth

Principal Regulatory Affairs Specialist - EMEA (Cluster Partner)

Operations Manager

Regional Operations Manager

Specialist Occupational Therapist

20006 – Activities Unit Manager - Neurodiversity Support Manager, HMP Isle of Wight

Design & Technology Technician

ASC Specialist Study Skills Tutor (Higher Education) - Bournemouth

Geoarchaeology Manager

Infection Prevention and Control Nurse/AHP

Band 6 Specialist Recovery Practitioner - Salisbury

I want to receive the latest job alerts for resources specialist in ower, ham

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected