Information officer Work, Jobs in Oxford, Eng (with Salaries)

IT Officer
University of Oxford TSS —Oxford
- £18.80 an hour
- Temporary
- Customer service
- Windows
- University
- Annual leave
Admissions Officer
Lincoln College - University of Oxford —Oxford
- £35,681 - £41,636 a year
- Weekend availability
- Hybrid work
- CRM software
- Administrative experience
- Project management
- Annual leave
Quick apply
1d
Operational Support Officer
HM Courts and Tribunals Service —High Wycombe
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
5d
Graduate Funding Assistant
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Full-time
- Microsoft Excel
- Word processing
- Administrative experience
Data Manager
Acer Trust —Oxford
- £16,751 - £18,136 a year
- Part-time
- Hybrid work
- Hospitality
- Management
- Customer service
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —High Wycombe
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
5d
Officer (Traffic & Road Safety)
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £34,434 - £37,280 a year
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
13d
Customer Liaison Officer
UK Health Security Agency —Didcot
- £35,587 - £43,244 a year
- Part-time
- Customer service
- Care experience
- Analysis skills
Operations Officer
Home Office —Kidlington
- £34,415 - £34,931 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
8d
Contract and Compliance Officer
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £38,220 - £40,777 a year
- Part-time
- Microsoft Office
- Analysis skills
- Travel
- Annual leave
- Flexitime
Local Authority Research Practitioner
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £41,771 - £45,091 a year
- Part-time
- IT
- Employee discount
1d
Physical Educational Officer
Ministry of Justice —Oxford
- £30,001 - £40,000 a year
- Weekend availability
- Hybrid work
- English
- Presentation skills
- Annual leave
Infrastructure Technical Officer
SouthOxfordshireAndVale —Abingdon
- £33,565 - £39,271 a year
- Microsoft Excel
- Customer service
- Driving
- Flexible schedule
Quick apply
12d
Outreach and Schools Liaison Coordinator
Brasenose College —Oxford
- £35,681 - £41,636 a year
- Full-time
- Social media management
- Public speaking
- Microsoft Office
- Annual leave
- Employee assistance programme
Access and Outreach Assistant (3-Year Fixed Term)
Lady Margaret Hall —Oxford
- £31,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
14d
Management Accountant
Oxford Brookes University —Headington
- £41,064 - £44,746 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- University
Cyber Security Business Information Officer (BISO)
RELX —Oxford
- Full-time
- Azure
- Computer Science
- Engineering
Environmental Sustainability Project Officer
Oxford City Council —Oxford
- £38,275 a year
- Full-time
Cyber Security Business Information Officer (BISO)
Elsevier —Oxford
- Full-time
- Azure
- Computer Science
- Engineering
Database & Data Systems Officer
Nekton Mission —Oxford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Data analysis skills
Quick apply
12h

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IT Officer

University of Oxford TSS -
Oxford

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Job details

Temporary | Full-time
£18.80 an hour

Benefits

Annual leave

Qualifications

Customer service
iOS
Windows
DHCP
IT support
DNS
Organisational skills
IT
Linux
Communication skills

Full job description

We are seeking a customer-focused and technically skilled IT Officer to deliver high-quality IT and audio-visual support across the Gardens and Museums, managing end-user services, systems administration, device management, and infrastructure while driving continuous service improvement and supporting staff with secure, reliable, and effective technology solutions.

The position is set to commence 27 July 2026 and will be full time (37.5 hours per week) for 8 weeks (with a pay rate of £18.80 per hour + holiday pay ) .

Main Duties

IT Support and Customer Service

Manage a case load of support requests through the IT Team’s service management tool - always ensuring that requests are handled correctly, and the service offering is to the highest standard.
Coordinate and collaborate with IT Team colleagues, planning for and fulfilling large tasks and peaks of activity.
Understanding user requirements (including those with non-technical background) to provide advice and support to all staff on making the most of existing tools, resources and services. Provide training and induction as required.
Providing support for systems across the Gardens and Museums, Diagnosing, troubleshooting, and repairing software and hardware problems reported by users.
As a member of the broader IT Team be responsible for advising staff on best practice in information security and data management, ensuring that users are security aware and act accordingly.
Be responsible for the installation and commission of Gardens & Museums IT provided computing equipment.

Audio-Visual Support and Customer Service
To carry out regular and scheduled preventative maintenance checks on the AV equipment and spaces used for teaching and commercial use across the Gardens & Museums.
To provide responsive and effective Audio-Visual Support across the Gardens & Museums, where and when appropriate Training on the effective use of Audio-Visual equipment and technologies.
To directly assist in Maintenance, Configuration and Deployment of Gardens & Museums Gallery Interactives via the standard deployment paths.
To take responsibility for the management and administration of the Shared Gardens & Museums Audio-Visual Equipment and the control if its use and return.
Endpoint Device Administration and Maintenance
Take an active role in the administration and maintenance of Endpoint Devices (Windows and Apple) including their configuration and deployment. And assist in the maintenance, and administration of the Gardens & Museums Device Management Platforms and their associated Infrastructure and Configuration.
Ability to advise users on suitable hardware and software requirements for desktop, laptop, and mobile devices.
Ensure that Endpoint Device Management processes and procedures are documented, and that documentation is maintained.
Plan and carry out IT inventory exercises ensuring that IT equipment data is regularly checked, maintained, and kept up to date.
Maintain DNS and DHCP registration records - including additions and regular auditing, to ensure accuracy and capacity.
Identity & Access Management
Maintain the active database of current users and access to systems, creating new accounts and disabling accounts as appropriate, as well as other routine maintenance.
Manage Microsoft Entra Accounts and Accesses – including creation and administration of user accounts.
Systems Administration and Infrastructure
Manage operating system and application upgrades, security patches and other standard system administration tasks on Windows, Apple and Linux Servers
Deploy, maintain, and test backup solutions both on-site and using University centralised solutions.
To assist in the administration of the Gardens & Museums IT Monitoring System, alongside the review and active implementation of prevent monitoring as and when appropriate to existing and newly developed systems and services.
Continuous Improvement
Actively identify opportunities for improvement to the operational efficiency and quality within IT, proposing changes to procedures and services to add or ensure service value.
Keep own skills up to date, developing a depth or breadth of knowledge in an appropriate area through learning and practice.
Participate in IT improvement projects, including taking the role of Project Manager as applicable.
Other
Take part in the Department’s Personal Development Review process.
Produce and maintain internal processes and procedures for Gardens & Museum IT, ensuring that suitable resources exist to allow IT support staff to fulfil their duties.
Develop and oversee the production of quality documentation including technical specification, operation guides and support advice for use by colleagues across the Gardens and Museums.

Selection Criteria:

Educated to degree level or possess equivalent professional qualifications and experience in a relevant field.
Experience of providing IT Support in a service-oriented environment and track record of delivering excellent customer service.
Experience in the support and administration of AV equipment and operations in a small-medium organisation.
Experience in the use, support, and administration of Mobile Devices (iOS and Android).
Strong problem-solving skills, with a track record of finding effective and innovative solutions to both technical and non-technical problems.
A willingness and ability to work as part of a team as well as autonomously, completing tasks within given schedules, and at times under pressure.
Excellent organisational skills, self-motivated and eager to learn.
Excellent interpersonal communication skills, both written and spoken, and the ability to communicate technical issues in an accessible and supportive way.

Vacancy ID: 23467

Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.

Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service

Person specification

Not Specified

About The University

Not Specified

Apply Now

Refine Your Search

information officer jobs in oxford, eng

IT Officer

Admissions Officer

Operational Support Officer

Graduate Funding Assistant

Data Manager

Operational Support Officer

Officer (Traffic & Road Safety)

Customer Liaison Officer

Operations Officer

Contract and Compliance Officer

Local Authority Research Practitioner

Physical Educational Officer

Infrastructure Technical Officer

Outreach and Schools Liaison Coordinator

Access and Outreach Assistant (3-Year Fixed Term)

Management Accountant

Cyber Security Business Information Officer (BISO)

Environmental Sustainability Project Officer

Cyber Security Business Information Officer (BISO)

Database & Data Systems Officer

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