Patient services team leader Work, Jobs in Oxshott, Sry (with Salaries)

Patient Services Team Leader
CARE Fertility —London
- £33,990 a year
- 8 hour shift
- Customer service
- Administrative experience
- Supervising experience
- Annual leave
- Employee discount
1d
Administration Team Leader
University College London Hospitals NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Customer service
- Administrative experience
- Leadership
1d
Senior Social Care Worker
Choice Care Group —New Haw
- £13.40 an hour
- Weekend availability
- Employee assistance programme
- Life insurance
5d
Sterile Services Team Leader
Steris —London
- Full-time
- IT
- Annual leave
Private Patients Outpatient Team leader
University College London Hospitals NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Customer service
6d
Strategic Partnership Manager - Advanced Wound Care - Essex & North East London
Convatec —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Assistant Clinic Manager – Aesthetics Clinic
Dermamina —London
- £32,000 - £35,000 a year
- Weekend availability
- Management
- English
- Microsoft Office
- Annual leave
Quick apply
2d
Regional Recruiting Lead (EMEA & Asia Pacific)
General Atlantic Service Company, L.P —London
- Master's degree
- Analysis skills
- Bachelor's degree
Team Leader - Adult Supported Living
Swanton Community Services —London
- £13.40 an hour
- Care plans
- Communication skills
- Paid training
- Annual leave
Regional Health & Safety Advisor
PortmanDentex —London
- Full-time
- Hybrid work
- Hospitality
- Travel
- Organisational skills
- Employee assistance programme
Quick apply
Collections Specialist
Tabeo —London
- Weekend availability
- Remote
- Financial services
- Communication skills
- Negotiation
- Annual leave
Clinical Service Manager
Acacium Group —London
- £42,000 - £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Employee assistance programme
Quick apply
11d
Bookings Team Leader
Nuffield Health —Haywards Heath
- Up to £32,000 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
- Employee discount
- Gym membership
8d
Associate Principal/Principal Qualitative Research, Patient Centered Solutions
IQVIA —London
- Full-time
- Hybrid work
- Management
- Doctoral degree
- Data analysis skills
Assistant Practice Manager
Maidenhead - Portman Dental & Implant Clinic —Maidenhead
- From £14 an hour
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
5d
Practice Manager
Virginia Water - Langleys Dental Care —Virginia Water
- From £36,000 a year
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
Business Development Manager (South East London) Vision Care
Alcon —London
- Full-time
- Sales
- Communication skills
Clinical Practice Manager
SEON Vision —Kingston upon Thames
- £50,000 - £55,000 a year
- Full-time
- Project management
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Production Radiochemist
Alliance Medical Ltd —Guildford
- From £33,450 a year
- Nights as needed
- Laboratory experience
- Analysis skills
- Organisational skills
Quick apply
Customer Service Associate (12 month FTC)
Richemont —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d

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Patient Services Team Leader

CARE Fertility -
London

Apply Now

Job details

Permanent | Full-time
£33,990 a year
1 day ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Customer service
GCSE
Complaint handling
Administrative experience
Supervising experience
Organisational skills
Communication skills

Full job description

Patient Services Team Leader
Location: Care Fertility London (Clinic Based)
Department: Patient Services
Reporting to: Patient Services Manager
Leadership Responsibility: Yes
Contract Type: Permanent
Hours: 37.5 hours per week. Shifts between 8-6 Including Saturdays which will be on rotation
Salary: £33,990 Inclusive of High Cost Area Weighting

Lead Exceptional Patient Experiences at Care Fertility London

At Care Fertility, we understand that every patient journey is unique. Our Patient Services teams play a vital role in ensuring patients feel supported, informed and cared for at every stage of their fertility treatment.

We're looking for an experienced and passionate Patient Services Team Leader to join our London clinic. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys leading and developing people, and is committed to delivering exceptional service.

As a Patient Services Team Leader, you will support the day-to-day running of the Patient Services function, ensuring operational priorities are managed effectively while creating a seamless experience for our patients. You'll work closely with the Patient Services Manager, clinical teams and colleagues across the business to ensure the highest standards of service and care.

What You'll Be Doing

As the Patient Services Team Leader, you will:

Lead and coordinate the daily activities of the Patient Services team
Support the recruitment, induction, training and ongoing development of team members
Provide guidance, coaching and support to colleagues to ensure excellent performance
Manage escalated complaints and resolve complex service issues professionally and effectively
Ensure patients receive a responsive, personalised and compassionate experience throughout their treatment journey
Support the delivery of departmental objectives, KPIs and service improvement initiatives
Monitor workflows, identify bottlenecks and implement practical solutions
Ensure compliance with Care Fertility policies, SOPs and regulatory requirements
Provide leadership and operational support in the absence of the Patient Services Manager

About You
We're looking for a confident and professional leader who is passionate about delivering exceptional patient experiences.
You will have:
Experience managing or supervising teams within a customer service, healthcare, patient services or administrative environment
Experience handling complaints and resolving service issues effectively
Experience managing workflows, coordinating diaries and balancing competing priorities
Experience working towards KPIs, service standards and deadlines
Excellent organisational skills and attention to detail
Strong written and verbal communication skills
A proactive approach to problem-solving and continuous improvement
GCSE English and Maths (or equivalent)
Most importantly, you'll be a collaborative team player who embodies our values of Compassion, Collaboration and Expertise.

Why Join Care Fertility?
At Care Fertility, you'll have the opportunity to make a genuine difference to people's lives while developing your career within one of the UK's leading fertility providers.
What We Offer

Competitive salary
33 days' annual leave, including public holidays
Pension scheme
Life assurance
Enhanced family-friendly policies
Retail discounts and employee benefits platform
Wellbeing hub and support services
Holiday trading scheme
Ongoing learning and development opportunities

Apply Today
If you're an inspiring leader with a passion for patient care and service excellence, we'd love to hear from you.
Apply now using the link provided.

Apply Now

Apply Now

Refine Your Search

patient services team leader jobs in oxshott, sry

Patient Services Team Leader

Administration Team Leader

Senior Social Care Worker

Sterile Services Team Leader

Private Patients Outpatient Team leader

Strategic Partnership Manager - Advanced Wound Care - Essex & North East London

Assistant Clinic Manager – Aesthetics Clinic

Regional Recruiting Lead (EMEA & Asia Pacific)

Team Leader - Adult Supported Living

Regional Health & Safety Advisor

Collections Specialist

Clinical Service Manager

Bookings Team Leader

Associate Principal/Principal Qualitative Research, Patient Centered Solutions

Assistant Practice Manager

Practice Manager

Business Development Manager (South East London) Vision Care

Clinical Practice Manager

Production Radiochemist

Customer Service Associate (12 month FTC)

I want to receive the latest job alerts for patient services team leader in oxshott, sry

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