Director of operations Work, Jobs in Penn, Bkm (with Salaries)

Director of Customer Engagement and Operations, EMEA
IPCI —High Wycombe
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
5d
Operations Director
Lane7- Operations —London
- Up to £140,000 a year
- Full-time
- Hospitality
- Bar
- Continuous improvement
- Referral programme
Quick apply
Interim Director of Campus Operations
Study Group —Egham
- £50,000 a year
- Full-time
- Bachelor's degree
- Contracts
- Leadership
Quick apply
19h
Director of Operations - UK & Ireland
InterContinental Hotels Group —Windsor
- Hotel
- Continuous improvement
- Budgeting
- Employee discount
19h
Operations Director
BaxterStorey UK —Earley
- Full-time
- Sales
- Hotel
- Business development
- Employee assistance programme
- Employee discount
Quick apply
Director of People Operations
Multiverse —London
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Contracts
- Gym membership
- Life insurance
Quick apply
Head of Operations
StrideUp —London
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
- Life insurance
Quick apply
Senior Director, Head of Global Logistics
CSL Seqirus —Maidenhead
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Business
10d
Head of Operations
Bidfood —Slough
- Customer service
- Continuous improvement
- Team management
- Employee discount
Quick apply
Group Operations Director
Redsquid Communications —Borehamwood
- Full-time
- Customer service
- Continuous improvement
- Team management
Quick apply
Head of Operations
Venta Global —Hook
- Full-time
- Budgeting
- Employee discount
Quick apply
Director of Finance and Operations
GDST —Northwood
- Full-time
- IT
- Leadership
- Communication skills
3d
Director of Operations - Critical Site - Engineering knowledge background
Equinix —Slough
- Full-time
- Continuous improvement
- Team management
- Leadership
- Employee stock purchase plan
Client Director
Collingwood Group —London
- £110,000 - £140,000 a year
- Full-time
- Hybrid work
- Budgeting
- Negotiation
Quick apply
13d
Director, Proposal Management - Early Development Services
Labcorp —Slough
- Full-time
- Remote
- Supervising experience
- Bachelor's degree
- Continuous improvement
13d
Director of Consulting
Institute of Grocery Distribution —Watford
- Full-time
- Hybrid work
- Business development
- Presentation skills
- Recruiting
- Annual leave
Quick apply
Head of Governance
Slough Borough Council —Slough
- £69,641 - £78,782 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
6d
Head Of Revenue Operations
Webexpenses —Reading
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Communication skills
Quick apply
Head of Visitor Experience & Museum Operations
Wellcome Trust —London
- £56,000 - £70,000 a year
- Continuous improvement
Head of Fire
Zeta Compliance Services Ltd —London
- Full-time
- Remote
- Management
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Quick apply

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director of operations jobs near penn, bkm

Director of Customer Engagement and Operations, EMEA

IPCI -
High Wycombe

Quick apply

Job details

5 days ago

Qualifications

Customer relationship building
Operations management
Stakeholder collaboration
Client engagement
Stakeholder liaison
Data analysis skills
Change management
Analysis skills
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Customer relationship management
Operational strategy development
Change leadership
Customer support
Multidisciplinary collaboration
Leadership
Operations leadership experience
Stakeholder management

Full job description

Director of Customer Operations and Engagement, EMEA

High Wycombe HP11 2EE

Hybrid working - 3 days office based

IPC International, the purchasing and supply chain organisation for Subway Franchisees in EMEA and APAC, has an excellent opportunity for an experienced Director of Customer Operations and Engagement, EMEA to join our team.

Its an exciting time for the organisation IPC International was formed in 2025 by bringing together the IPC EMEA and IPC Asia Pacific teams, to create a single, global business.

As part of the business transformation, we are now looking for an experienced Director of Customer Engagement & Operations to lead our customer operations strategy across the EMEA region.

This is a high-impact leadership role responsible for delivering operational excellence, strengthening customer and franchisee engagement, and ensuring a consistently outstanding experience across a diverse international network.

The role will be leading a multi discipline team within customer engagement and operations including support desk, technology support desk, in-market engagement teams and Master Franchisee and customer support teams.

If you're an influential leader who thrives in a fast-paced international environment and enjoys balancing strategic thinking with hands-on execution, we'd love to hear from you.

About the Role

As Director of Customer Engagement & Operations, EMEA, you will own the end-to-end customer and franchisee operational experience across the region. You'll be responsible for building strong relationships with franchisees and customers, leading support operations, overseeing service deployment and change initiatives, and ensuring operational excellence is embedded across every stage of the customer journey.

You'll work collaboratively across multiple functions to deliver exceptional service, improve operational performance, and provide the insight needed to influence strategic decisions at both regional and international level.

Working closely with our executive leadership team, regional board, customers, franchisees and strategic partners, you'll shape how we engage, support and enable our customers while driving operational performance, continuous improvement and service innovation.

What You'll Be Responsible for

Customer & Franchisee Engagement
Operational Leadership
Customer Support & Service Delivery
Service Deployment & Change Management
Stakeholder Leadership

About You

You'll be an accomplished operational leader with extensive experience delivering customer excellence across complex, international organisations.

You'll bring:

Significant leadership experience in customer operations, service delivery or customer engagement
Experience working within franchise or multi-site operating environments
A proven ability to influence senior stakeholders, including executive leadership teams and boards
Strong commercial awareness combined with operational excellence
Experience leading customer support functions and service delivery teams
A track record of driving continuous improvement, automation and operational efficiency
Excellent analytical skills with the ability to turn data into actionable insights
Outstanding communication, relationship-building and stakeholder management skills
The ability to operate confidently across multiple countries, cultures and functions
A hands-on leadership style with the ability to balance strategy and execution

Why Join Us?

This is an opportunity to make a significant impact across an international organisation at an exciting stage of growth and transformation.

You'll work alongside a collaborative executive team, influence strategic direction, and help shape the future of customer engagement across the EMEA region while leading initiatives that deliver measurable value for customers, franchisees and the business.

What is important to us?

Our culture and values are at the heart of everything we do and are an important part of our hiring process.

Our three values are:

We are empowered - we have the freedom to make a difference together.
We collaborate - we trust and depend on each other. We contribute. We succeed together.

We deliver on our commitments - we deliver on our commitments together, individually, today and tomorrow.

About us

IPC International, created by bringing together two strong teams, IPC EMEA and IPC Asia Pacific, is a go-to and trusted supply chain partner, with over 20 years proven experience supporting Subway Franchisees and rapidly scaling store growth across complex markets.

With international coverage through our vast supplier and distributor base, and an unmatched portfolio of services, we support the end-to-end supply chain. All of this is powered by great people, execution and technology.

https://www.ipcinternational.com/

Quick apply

Refine Your Search

director of operations jobs in penn, bkm

Director of Customer Engagement and Operations, EMEA

Operations Director

Interim Director of Campus Operations

Director of Operations - UK & Ireland

Operations Director

Director of People Operations

Head of Operations

Senior Director, Head of Global Logistics

Head of Operations

Group Operations Director

Head of Operations

Director of Finance and Operations

Director of Operations - Critical Site - Engineering knowledge background

Client Director

Director, Proposal Management - Early Development Services

Director of Consulting

Head of Governance

Head Of Revenue Operations

Head of Visitor Experience & Museum Operations

Head of Fire

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