Retail operations manager Work, Jobs in Penzance, Eng (with Salaries)

Assistant Branch Manager - Penzance
Scrivens Opticians and Hearing Care —Penzance
- Customer service
- Computer literacy
- Merchandising
- Annual leave
- Employee discount
Quick apply

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Assistant Branch Manager - Penzance

Scrivens Opticians and Hearing Care -
Penzance

Quick apply

Job details

Benefits

Annual leave
Employee discount

Qualifications

Optical experience
Customer service
Computer literacy
Merchandising
Performance management
Retail team management
Staff training
Opening procedures
POS
Customer interaction
Retail experience
Training & development
Sales and customer service experience
Retail management
Team motivation leadership
Communication skills
Marketing

Full job description

About the role

As the Assistant Branch Manager, you will support the Branch Manager in leading and developing a dedicated team to deliver exceptional customer service, drive branch performance, and ensure operational excellence. You will act as a role model, inspiring your team to achieve sales targets and maintain high standards of clinical care.

Responsibilities

Assist in managing the daily operations of the branch, ensuring smooth and efficient service
Support and motivate the team to achieve individual and branch sales targets for optical and hearing products and services
Deliver outstanding customer service, addressing customer needs with professionalism and empathy
Assist in staff training, coaching, and performance management
Manage stock levels, merchandising, and branch presentation to company standards
Help coordinate local marketing initiatives and promotional campaigns
Step in as acting Branch Manager when required, including opening and closing the branch

What we’re looking for

We are looking for someone with previous experience in retail or healthcare, ideally within an optical or audiology setting. A strong background in customer service and sales is essential. The ideal candidate will possess excellent interpersonal and communication skills. The ability to lead, motivate, and support a team is also important. We value individuals who are organised, reliable, and able to work effectively under pressure. Basic IT skills and familiarity with point-of-sale systems are also desirable.

What we offer

Competitive salary and bonus scheme
Career development opportunities and structured training
Staff discounts on optical and hearing products
Supportive and inclusive team environment
28 days annual leave including bank holidays (pro-rata)
Generous staff discount scheme

Quick apply

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retail operations manager jobs in penzance, eng

Assistant Branch Manager - Penzance

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