Desktop support technician Work, Jobs in Pershore, Wor (with Salaries)

Senior IT Technician
Robert Hall Business Equipment —Gloucester
- £25,420.00 - £31,408.59 a year
- Full-time
- In-person
- Communication skills
Quick apply

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Senior IT Technician

Robert Hall Business Equipment -
Gloucester

Quick apply

Job details

Full-time
£25,420.00 - £31,408.59 a year

Benefits

On-site parking

Qualifications

Technical troubleshooting
Desktop support
TCP
Driving Licence
Software deployment
User account provisioning
User account management
IT permissions management
Computer hardware
CompTIA Network+
Network support
IP networking
VMWare
Cybersecurity
Communication skills
Active Directory
CompTIA A+
Intune
Mobile devices
Identity & access management

Full job description

About the Role

We are looking for a skilled and proactive IT Support Engineer to join our team. You will be responsible for maintaining IT systems, providing technical support to users, and ensuring the smooth operation of our infrastructure.

Key Responsibilities

Provide 1st and 2nd line technical support to end-users.
Troubleshoot hardware, software, and network issues.
Install, configure, and maintain desktops, laptops, and mobile devices.
Manage user accounts, permissions, and access rights.
Support Microsoft 365, Intune, Entra ID, Defender.
Email systems, and cloud services.
Monitor system performance and ensure security best practices.
Assist with IT projects, upgrades, and deployments
Maintain documentation of systems and procedures.

Requirements

Proven experience in an IT support role.
Strong knowledge of Windows OS and Microsoft 365.
Basic networking knowledge (TCP/IP, DNS, DHCP).
Familiarity with Active Directory and user management.
Excellent problem-solving and communication skills.
Ability to work independently and as part of a team.
Have a driving licence.

Desirable Skills

Knowledge of cybersecurity principles.
Exposure to virtualization (e.g., VMware, Hyper-V).
Relevant certifications (CompTIA A+, Network+, Microsoft).

Strictly no Agencies whatsoever.

Job Type: Full-time

Pay: £25,420.00-£31,408.59 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

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Senior IT Technician

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