All about the Role
The Case Manager plays a key role in supporting up to 6–7 children placed within a secure residential environment for their own safety or the safety of others. The role focuses on building positive relationships with young people, ensuring they are safeguarded, and that their complex needs are met through effective assessment, planning, and multi‑disciplinary collaboration.
You will lead on the development and monitoring of placement plans, behaviour support plans, risk assessments, and transition plans—ensuring all documentation meets regulatory standards. The role involves supervising keyworkers, overseeing casework quality, and coordinating with education, health, social care, and partner agencies to provide a consistent, integrated approach to care.
The Case Manager also contributes to incident management, supports staff development, ensures compliance with Children's Homes Regulations and Ofsted standards, and may deputise for senior managers when required. Participation in duty and on‑call rotas, as well as occasional evening/weekend availability, is expected.
Interviews will take place in person W/C 14th September
All about our Team
You would be joining the Clare Lodge Children's Services team, a multidisciplinary group working within a secure residential environment for vulnerable young people. The team is led by the Registered Manager and includes several Case Managers, keyworkers, and support staff who work collaboratively to safeguard children, support their progress, and ensure their complex needs are met.
The team operates in a highly structured, regulated setting and works closely with education staff, health professionals, social workers, and external agencies. It is a supportive, child‑focused environment where staff contribute to risk assessment, care planning, therapeutic interventions, and the continuous development of best practice. The team also shares responsibility for incident management, on‑call duties, and maintaining high standards in line with Children's Homes Regulations and Ofsted expectations.
All about You
We are looking for someone who is compassionate, resilient, and confident in working with young people who have complex needs. You will bring strong professional curiosity, excellent communication skills, and the ability to build positive, trusting relationships with children in a secure setting. You should be able to stay calm under pressure, make sound decisions, and adapt quickly when situations change.
You will have solid experience in children's residential care, including leading staff, managing risk, and delivering high‑quality care planning. You'll be someone who can guide and support others, uphold safeguarding responsibilities, and collaborate effectively with a range of professionals. A commitment to high standards, continuous learning, and promoting the welfare and safety of every young person is essential.
All about our Benefits
We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme…
- Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
- Buy up to 10 days additional annual leave (pro-rata)
- Access to car lease scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities including apprenticeships to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to our equality, diversity and inclusion network
- Opportunities to receive Employee Recognition Awards
All about our Commitments
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.
We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact [email protected] we will work with you to meet your needs.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.
