Commercial manager Work, Jobs in Petts Wood (with Salaries)

Service Delivery Administrator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
- Free parking
Quick apply
1d
Commercial Manager
Mears Group —Dartford
- Up to £70,000 a year
- Customer service
- Computer literacy
- Analysis skills
- Annual leave
- Employee discount
Operations Manager
Elior UK —Sidcup
- £55,000 a year
- Full-time
- Customer service
- Recruiting
- Contracts
Quick apply
12d
Business Development Manager
LycaHealth —Orpington
- £40,000 - £45,000 a year
- Full-time
- Communication skills
- Negotiation
Finance and Commercial Manager
Mears Group —Dartford
- Up to £70,000 a year
- Hybrid work
- Contracts
- Leadership
- Employee assistance programme
- Referral programme
2d
Commercial Manager
enable-infrastructure —London
- £70,000 - £100,000 a year
- Full-time
- Civil engineering
- Team management
- Contracts
Quick apply
Commercial Relationship Manager
Anchor —Banstead
- £53,800 a year
- CRM software
- Analysis skills
- Travel
Commercial Manager
Adept London —Croydon
- £40,000 - £50,000 a year
- Full-time
- Business development
- Continuous improvement
- Recruiting
Quick apply
Contracts Manager
South East Refurbishments Ltd —Rochester
- £60,000 a year
- Full-time
- Management
- Project management
- Contracts
- Free parking
Quick apply
12d
Commercial Manager/Director
Blue Book Partners —London
- £130,000 - £150,000 a year
- Full-time
- Civil engineering
- Team management
- Mentoring
Senior Commercial Manager
Thesqua.re Serviced Apartments —Hammersmith
- £50,000 - £60,000 a year
- Full-time
- Hospitality
- Master's degree
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
4d
COMMERCIAL MANAGER - DIDCOT
Laing O'Rourke —Dartford
- Mentoring
- Contracts
- Construction experience
Sales and Operations Manager
Mytime Active —Orpington
- £30,000 a year
- Full-time
- Customer service
- Training & development
- Leadership
- Annual leave
- Referral programme
5d
Africa Based - Commercial Manager
Editec —London
- Microsoft Powerpoint
- Microsoft Word
- Data analysis skills
Operations Manager
BaxterStorey UK —Dartford
- Up to £65,000 a year
- Full-time
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
9d
Operations Manager
Safetykleen —Maidstone
- £60,000 - £72,000 a year
- 8 hour shift
- Customer service
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
Procurement & Commercial Manager
SSE —London
- £68,100 - £102,100 a year
- Full-time
- Analysis skills
- Continuous improvement
- No degree
- Employee discount
- Gym membership
11d
General Manager
Jobs In. Fitness —Billericay
- £45,000 - £50,000 a year
- Full-time
- Sales
- Business development
- Continuous improvement
Quick apply
Commercial Manager
Network Rail —Blackfriars Station
- £43,588 - £53,167 a year
- Full-time
- Continuous improvement
- Contracts
- Negotiation
- Annual leave
10d
MASSIMO DUTTI GENERAL MANAGER BROMLEY
INDITEX —Bromley
- Full-time
- Customer service
- Merchandising
- Team management
Quick apply

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Service Delivery Administrator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
1 day ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

CRM software
Customer communication
Contract management
Customer relationship building
Microsoft Outlook
Client engagement
Stakeholder liaison
Ticket management
Filing
Internal department liaison
Complaint handling
Client relationship development
Handling customer enquiries
Databases
Quality assurance
Continuous improvement
Contract renewal support
Client services
Organisational skills
Contracts
IT
Customer interaction
Communication skills
Internal quality assurance
Contract administration
Progress tracking

Full job description

The Service Delivery Administrator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Why Join Us?

As a Service Delivery Administrator you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

commercial manager jobs in petts wood

Service Delivery Administrator

Commercial Manager

Operations Manager

Business Development Manager

Finance and Commercial Manager

Commercial Manager

Commercial Relationship Manager

Commercial Manager

Contracts Manager

Commercial Manager/Director

Senior Commercial Manager

COMMERCIAL MANAGER - DIDCOT

Sales and Operations Manager

Africa Based - Commercial Manager

Operations Manager

Operations Manager

Procurement & Commercial Manager

General Manager

Commercial Manager

MASSIMO DUTTI GENERAL MANAGER BROMLEY

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