Senior it support Work, Jobs in Pitsea, Ess (with Salaries)

Senior IT Support Technician
TELEONIXS LTD —Basildon
- £41,700 a year
- Full-time
- English
- Continuous improvement
- Travel
- Sick pay
Quick apply
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
3d
Senior WooCommerce Developer / E-commerce UX & UI Lead
Photonic Universe —Orpington
- Up to £75,000 a year
- Part-time
- ERP systems
- Business development
- JavaScript
Quick apply
14d
Operational Support Officer
HM Courts & Tribunal Service —Basildon
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
1d
Skills Sales Manager (Apprenticeships)
Get Set UK 1 —Basildon
- £48,000 - £50,000 a year
- Sales
- Business development
- Leadership
Quick apply
Senior Specialist, IBMi
SS&C Technologies —Basildon
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Communication skills
IT Infrastructure and Client Computing Manager
Bromley Healthcare —Orpington
- £63,665 - £70,887 a year
- Full-time
- Azure
- Management
- IT
- Employee assistance programme
- Employee discount
2h
Operations and Finance Manager
PULSE HEALTH GROUP Ltd —Basildon
- £38,496.93 - £41,998.00 a year
- Full-time
- Hybrid work
- Administrative experience
- Supervising experience
- Travel
- Work from home
Quick apply
Senior Mechanical Engineer
Leidos —Thurrock
- £44,700 - £57,300 a year
- Overtime
- AutoCAD
- Engineering
- Microsoft Office
- Annual leave
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Principal Scientist, Analytical Chemist - Odour Discovery
Digital Odour Technologies Limited —London
- £50,000 - £60,000 a year
- Full-time
- Doctoral degree
- Master's degree
- Machine learning
Quick apply
PMO Coordinator - Basildon
Arc —Basildon
- Customer service
Senior Systems Engineer
BAE Systems —Rochester
- £45,000 - £60,000 a year
- No degree
- IT
Web Development Apprentice
Joseph Gallagher Limited —Grays
- £15,600 a year
- Full-time
- Azure
- SQL
- JavaScript
- Annual leave
- Employee assistance programme
Senior Tooling Design Engineer
Leidos —Thurrock
- £44,700 - £57,300 a year
- Overtime
- AutoCAD
- Engineering
- Microsoft Office
- Annual leave
Sales Executive, Print & Document Solutions
SS&C Technologies —Basildon
- Full-time
- Hybrid work
- Business development
- Travel
- Financial services
10d
Workshop Manager - Basildon
Arc —Basildon
- £30,000 - £40,000 a year
- Management
- Customer service
- Supervising experience
Technical Support Engineer
Microtill Ltd —Chelmsford
- From £22,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
- Free parking
Quick apply
10d
Lead Data Engineer
Ground Control —Billericay
- Full-time
- Hybrid work
- Azure
- DevOps
- SQL
- Annual leave
- Life insurance
Quick apply
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply

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Senior IT Support Technician

TELEONIXS LTD
Basildon

Quick apply

Job details

Permanent | Full-time
£41,700 a year

Benefits

Company pension
Sick pay

Qualifications

Adobe Photoshop
Adobe Illustrator
English
Graphic design
Continuous improvement
IT support
IT
Linux
Adobe InDesign
Active Directory
Digital design

Full job description

We are hiring an experienced IT Technician to provide on-site IT support for our client.

This is a 2nd line support role, suited to someone with solid technical experience who is confident handling more complex issues and acting as an escalation point, while still remaining hands-on and user-facing. You will work closely with the Infrastructure Lead and wider IT team to ensure systems remain secure, reliable, and running smoothly across the organisation.

Alongside resolving more advanced technical issues, you will also support day-to-day IT operations, including assisting with 1st line support where required to keep service levels high.

Working hours are 9 am-5 pm.

Responsibilities:

Provide 2nd line IT support, resolving more complex technical issues
Act as an escalation point for 1st line support
Own the toughest challenges: Diagnose and resolve advanced hardware, software, and network issues with precision.
Lead and inspire: Mentor technicians, foster collaboration, and build a culture of excellence.
Drive performance: Analyse helpdesk metrics, implement improvements, and elevate customer satisfaction.
Assist with 1st line support when required to maintain service continuity
Troubleshoot hardware, software, and network problems
Log, manage, and resolve tickets within agreed SLAs
Monitor systems, alerts, and complete routine checks and backups
Support user accounts, devices, and access management
Assist with patching, maintenance, and system health checks
Contribute to IT projects and continuous improvement initiatives
Maintain accurate documentation and knowledge base content
Follow IT security best practices
Participate in the on-call rota

What Makes You Stand Out

Proven success in senior IT support roles, with expert-level knowledge of Windows/Linux servers, Active Directory, networking, and cloud technologies.
A natural leader with strong people skills and the ability to motivate and mentor.
Certifications like Microsoft, WatchGuard or CompTIA? Even better.
Calm under pressure, detail-oriented, and committed to continuous learning.

Experience:

IT support: 5 years (required)

Willingness to travel: 100% (required)

Work Location: In person

If you are a highly motivated IT professional with a passion for delivering exceptional service and possess the necessary skills and experience, we would love to hear from you. Apply today to join our dynamic team and contribute to the success of our clients.

Pay: £41,700.00 per year

Benefits:

Company pension
Sick pay

Experience:

Graphic design: 1 year (preferred)

Language:

English (preferred)

Work Location: In person

Quick apply

Refine Your Search

senior it support jobs in pitsea, ess

Senior IT Support Technician

IT Support Team Leader

Senior WooCommerce Developer / E-commerce UX & UI Lead

Operational Support Officer

Skills Sales Manager (Apprenticeships)

Senior Specialist, IBMi

IT Infrastructure and Client Computing Manager

Operations and Finance Manager

Senior Mechanical Engineer

Customer Service Manager

Principal Scientist, Analytical Chemist - Odour Discovery

PMO Coordinator - Basildon

Senior Systems Engineer

Web Development Apprentice

Senior Tooling Design Engineer

Sales Executive, Print & Document Solutions

Workshop Manager - Basildon

Technical Support Engineer

Lead Data Engineer

Customer Support Specialist (UK-Slick)

I want to receive the latest job alerts for senior it support in pitsea, ess

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