Shift leader Work, Jobs in Pollington, Ery (with Salaries)

Customer Service and Sales Advisor
identibase —York
- From £26,546 a year
- Overtime
- Bilingual
- Customer service
- English
- Free parking
- Store discount
Quick apply
5d
Night Shift Area Manager
Tayto Group Limited —Scunthorpe
- £41,000 a year
- Overtime
- Continuous improvement
- Quality control
- Organisational skills
- Annual leave
- Life insurance
Quick apply
Overnights Customer Service Advisor
HSBC Global Services Limited —Leeds
- £2,300 a week
- Weekend availability
- Hybrid work
- In-person
- Annual leave
- Work from home
2d
Assistant General Manager
Roxy Leisure —York
- £34,000 a year
- Weekend availability
- Bar
- Training & development
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
12d
Shift Operations Manager
TJX Europe —Wakefield
- Weekends only
- Data analysis skills
- Employee discount
Retail Supervisor – Part Time
Farmfoods —Goole
- £13.61 an hour
- Overtime
- Customer service
- Team management
- Retail management
- Annual leave
- Employee discount
Quick apply
10d
Metroline Customer Service Advisor (L2)
West Yorkshire Combined Authority —Leeds
- £29,764 a year
- Weekend availability
- Hybrid work
4d
Customer Service Advisor
NEXT —Doncaster
- £12.90 an hour
- Part-time
- Free parking
- Employee discount
9d
Head of Executive Office
StepChange —Leeds
- £60,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Leadership
Quick apply
Retail Supervisor - Full Time
Farmfoods —Pontefract
- £13.61 an hour
- Overtime
- Customer service
- Team management
- Retail management
- Annual leave
- Employee discount
Quick apply
Assistant General Manager
GXO Logistics —Doncaster
- Up to £75,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
3d
First Line Manager
TJX Europe —Wakefield
- Overtime
- Leadership
- Employee discount
Retail Assistant Manager
Farmfoods —Rotherham
- £31,449.60 - £32,648.16 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
Machine Operator
Ardagh Group —Doncaster
- £40,972 - £47,913 a year
- 12 hour shift
- Continuous improvement
- Communication skills
- Up to 25% travel
- Sick pay
3d
Warehouse Operative (South Elmsall)
NEXT —Pontefract
- £12.99 - £15.89 an hour
- Call to connect
- Communication skills
- Free parking
- Employee discount
Retail Supervisor
Screwfix —Selby
- £14.08 an hour
- Part-time
- Customer service
- Supervising experience
- Annual leave
- Employee discount
1d
Trainee Shop Manager
Farmfoods —Middleton
- £32,648.16 - £35,306.88 a year
- Full-time
- Customer service
- Travel
- Training & development
- Annual leave
- Employee discount
Quick apply
Pet & Equine Claims Handler
NFU Mutual —York
- Up to £26,500 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
9d
Stock & Admin Manager
GXO Logistics —Selby
- Up to £47,044 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
9d
Warehouse Operative - Nights
DPD Group UK —Goole
- £14.93 an hour
- Part-time
- Employee discount
- Gym membership
Quick apply
6d

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Customer Service and Sales Advisor

identibase -
York

Quick apply

Job details

Permanent | Full-time
From £26,546 a year
5 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Gym membership
Sabbatical
Sick pay
On-site parking

Qualifications

Live chat
Bilingual
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Customer service
English
Data entry
Customer interaction
Phone etiquette
Sales and customer service experience
Communication skills

Full job description

Help Reunite Lost Pets with Their Families

At Identi, we're on a mission to keep pets safe and families together.

As the UK's largest integrated pet identification and reunification service, we help millions of pet owners protect what matters most. Through identichip and identibase, we provide trusted pet protection services that give owners peace of mind and help lost pets find their way home.

We're looking for caring, customer-focused people to join our award-winning team in York as Contact Centre Pet Protection Experts.

This isn't your typical contact centre role. Every conversation has the potential to make a genuine difference to a pet and their owner.

Why Join Us?

Earn £33,000+ OTE
Salary progression of up to £28,212 after probation
Sunday Times Best Places to Work Award Winner
Modern office at Monks Cross, York
Outstanding benefits for you and your pets
A meaningful role helping reunite lost pets with their families

The Role

As a Pet Protection Expert, you'll be the voice of Identi, supporting pet owners, veterinary practices, breeders and charities through a range of enquiries.

Using your customer service and sales skills, you'll help customers understand our protection services, ensure their details remain up to date and identify opportunities to upgrade members to our premium protection plans.

Working within our omnichannel contact centre, you'll handle enquiries via phone, email and webchat while delivering an exceptional customer experience every time.

What You'll Be Doing

Supporting pet owners and professionals through inbound and outbound customer conversations
Delivering friendly, empathetic and knowledgeable service across phone, email and webchat
Helping customers understand the benefits of our protection and reunification services
Identifying opportunities to upgrade customers to premium memberships and protection packages
Retaining existing members by demonstrating the value of our services
Working towards individual and team sales and service targets
Building trust and long-term customer relationships through outstanding service

What We're Looking For

We're looking for motivated individuals who genuinely enjoy helping people and thrive in a target-driven environment.

You'll Have

Experience in customer service, sales, contact centres or a similar customer-facing role
Confidence speaking with customers and building rapport quickly
Strong verbal and written communication skills
A proactive, resilient approach to achieving sales targets and KPIs
Excellent attention to detail and problem-solving skills
The ability to commute to our York office

You'll Be

Caring and empathetic
Passionate about delivering great customer experiences
Positive and enthusiastic
Commercially minded and confident discussing products and services
A team player who shares our commitment to pets and their owners

Salary & Hours

Basic Salary

£26,546 starting salary
Rising to £27,379 after successful probation
Further progression to £28,212

On Target Earnings

£33,000+ per year
Overtime opportunities available

Working Hours

37.5 hours per week
Permanent, full-time contract
5 days out of 7
Rotating shifts between 8:00am and 8:00pm

Benefits

For You:

Rewards & wellness platform (4,000+ perks).
Enhanced pension contributions.
Private medical care.
Paid maternity/paternity leave.
Compassionate emergency leave.
Paid sabbatical & volunteer days.
Birthday off every year.
Cycle to Work allowance.
Death in Service cover.
Weekly lunch, free snacks, and team events.
Free on-site parking.
Bring Your Dog to Work Days!

For Your Pet:

“Pet-ernity” leave.
Discounted pet insurance.

About Us

Winner of a Sunday Times best place to work award in 2026, Identicare has grown from a microchip supplier to a leader in pet identity and protection. With high subscription retention and trusted partnerships with vets, breeders, and charities, we’ve built a reputation for care and reliability.

Our newly refurbished office in Monks Cross, York, provides a modern, positive workplace where our pet-loving team thrives. Together, we live our values of responsibility, kindness, empowerment, and inclusivity, helping us deliver exceptional service every day.

If you’re ready to combine customer service with a meaningful mission, apply today and help us keep pets safe and families together.

Job Types: Full-time, Permanent

Pay: From £26,546.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Gym membership
Health & wellbeing programme
On-site parking
Private medical insurance
Sick pay
Store discount

Application question(s):

Applications will only be considered if you live within 15 miles of York

Experience:

Customer service: 2 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

shift leader jobs in pollington, ery

Customer Service and Sales Advisor

Night Shift Area Manager

Overnights Customer Service Advisor

Assistant General Manager

Shift Operations Manager

Retail Supervisor – Part Time

Metroline Customer Service Advisor (L2)

Customer Service Advisor

Head of Executive Office

Retail Supervisor - Full Time

Assistant General Manager

First Line Manager

Retail Assistant Manager

Machine Operator

Warehouse Operative (South Elmsall)

Retail Supervisor

Trainee Shop Manager

Pet & Equine Claims Handler

Stock & Admin Manager

Warehouse Operative - Nights

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