Family support worker Work, Jobs in Polmont, Fal (with Salaries)

Help for Carers Access Officer
Falkirk Citizens Advice Bureau —Falkirk
- £27,827 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
10d
Care Assistant
Ion Care and Support Services Ltd —Polmont
- £13.55 - £14.95 an hour
- Part-time
- No experience needed
- In-person
- Care plans
- Employee discount
- Referral programme
Quick apply
Project Worker 2 - Connected Families - Forth Valley (23391)
Barnardo's —Stirling
- £28,687 - £37,860 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
9d
Support Worker - Adult Residential
Swanton Care and Community —Falkirk
- £13.45 an hour
- Communication skills
- Employee assistance programme
- Employee discount
11d
Support Worker - Adult Supported Living
Swanton Care and Community —Falkirk
- £13.45 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
2d
Workspace Support - Livingston - Sky Spaces
Emcor —Livingston
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Project Worker 1 - Connected Families - Forth Valley (23385)
Barnardo's —Stirling
- £26,003 - £30,351 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
9d
Care Assistant (4pm-10pm)
Ion Care and Support Services Ltd —Denny
- £13.55 - £14.95 an hour
- Part-time
- No experience needed
- Care plans
- Employee discount
- Referral programme
Quick apply
Assistant Project Worker - Stirling
Includem —Stirling
- From £25,878 a year
- Full-time
- Experience working with children
- Mentoring
- In-person
- Flexitime
- Employee discount
Quick apply
8d
Temp Community Young Person and Family Support Worker
Includem —Glasgow
- £29,166 a year
- Temporary
- Travel
- In-person
- Employee discount
- Life insurance
Quick apply
8d
Support Worker
Voyage Care —Bo'ness
- £13.45 an hour
- Weekend availability
- Employee discount
7d
Community Young Person and Family Support Worker
Includem —Glasgow
- From £29,166 a year
- Full-time
- Experience working with children
- Bachelor's degree
- Travel
- Employee discount
- Life insurance
Quick apply
8d
Inclusion Support Worker - Enhanced - Stirling Inclusion Support Service - 102280
Stirling Council —Stirling
- £12,151 - £13,143 a year
- Temporary
- Hybrid work
- Annual leave
- Work from home
9d
Care Coordinator
Careline H S —Falkirk
- £27,300 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Sick pay
Quick apply
4d
Care Assistant Vacancies
Glenbervie Care Home —Larbert
- £13.45 an hour
- Full-time
- In-person
- Care plans
- Communication skills
- Free parking
- Annual leave
Quick apply
9d
Residential Childcare Worker - Edinburgh, Fauldhouse (PT & FT)
Horizons Residential Care Limited —West Lothian
- £12.75 - £15.50 an hour
- 12 hour shift
- Childcare
- Experience working with individuals with disabilities
- Experience working with children
- Free parking
- Employee discount
Quick apply
12d
Support Worker
Delight Supported Living Ltd —Falkirk
- From £13.65 an hour
- Part-time
- In-person
- Care plans
Quick apply
Support Worker - Up to 35 hours
Key —Bathgate
- £13.45 - £13.85 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
Quick apply
Support Worker
Right There —Edinburgh
- £26,231 - £28,532 a year
- Monday to Friday
- Maintenance
- Organisational skills
- In-person
- Health & wellbeing programme
- Annual leave
4d
Support Worker for Ross in Stenhousemuir
C-Change Scotland —Larbert
- £13.58 - £13.72 an hour
- Driving
- In-person
- Store discount
- Health & wellbeing programme
11d

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Help for Carers Access Officer

Falkirk Citizens Advice Bureau -
Falkirk

Quick apply

Job details

Full-time | Fixed term contract
£27,827 a year
10 days ago

Qualifications

Organisational skills
Communication skills

Full job description

Summary of Role

To provide, an independent, free, impartial and confidential advice, information and advocacy service, to Association standards, to assist carers and their families, living in Falkirk, to deal with poverty related issues affecting their lives. To provide holistic financial inclusion and income maximisation advice in order to improve the financial circumstances of carers and their families.

While this is a fixed term position with funding until March 2027, we expect this funding to be extended into the next financial year.

Please complete the application form at https://falkirkcab.cas.org.uk/sites/falkirk/files/2026-06/Application%20Form.docx

and email it to [email protected]

You can view our Privacy Policy at https://falkirkcab.cas.org.uk/sites/falkirk/files/2026-06/Privacy%20Notice%20-%20Falkirk%20CAB%20-%20052026.pdf

Key Responsibilities

· Work with the Falkirk & Clackmannanshire Carers Centre to provide benefit, debt and housing advice to carers and their families.

· Provide a wraparound service for carers in order to increase their household income, reduce expenditure and improve quality of life for their families.

· Work with other agencies who support carers and promote awareness of the service to them and their networks.

· Appropriately record client data in compliance with GDPR and Bureau policy, to support advice and social policy work, fundraising, and service promotion.

· Adhere to Association standards and Bureau policy at all times.

Advice Work

· Undertake diagnostic interviews with clients by phone face to face, identifying whether individuals are eligible to apply for benefits or to access other income maximisation support.

· Help with resolution of straightforward enquiries and provide information and advice on all aspects of Social Security Benefits.

· Carry out benefit checks and assist with the completion of benefits forms.

· Follow up with clients to check the progress and results of claims to ensure that deadlines are met.

· Sensitively question the carer about possible debt issues, gather background information, explore any grants available and refer the carer to our bureau Money Advice Unit if more specialist assistance is required.

· Developing formal links with other support agencies that could provide other support for clients to further better their circumstances, and with organisations granting benefits to carers.

· Maintain close links with Falkirk Bureau specialists, including Money Advice Unit and refer cases on as appropriate.

· Seek regular feedback from individual service users and engage with carers focus group.

Training

· Assist the Advice Service Manager in meeting the training needs of volunteer advisers.

· Attend meetings and training identified by Senior Management Team.

· Monitor changes in Social Security Benefits Legislation at both UK and Scottish levels, and attend internal and external training courses as appropriate.

· Ensure all personal training/development is kept up to date to meet requirements of job - Complete CPD training.

Administration

· Ensure all cases are recorded fully and accurately, including client financial gains in CASTLE in accordance with bureau procedures and Quality Assurance/National Standards.

· Provide appropriate information for project reports.

· Ensure that Social Policy Feedback is provided to Citizens Advice Scotland as appropriate.

Quality Assurance

· Work with management team and other staff to assist in the development of Quality Assurance within the Bureau and comply with Quality Assurance /National Standards policies.

· Work within the aims and the values of the CAB service.

· Abide by health and safety guidelines and share responsibility for own safety and that of colleagues and clients.

Carry out any other reasonable task as requested by the Senior Management Team.

HELP FOR CARERS ACCESS OFFICER

PERSON SPECIFICATION

E – Essential D – Desirable

QUALIFICATIONS

· Demonstratable completion of Citizens Advice Bureau Adviser Training Programme D

EXPERIENCE

· Experience (paid or unpaid) in advice work or related fields E

· Telephone advice D

· Advice experience, social security benefits, welfare rights or debt counselling E

· Input to case management systems D

· Experience of working with people with multiple and complex needs E

· Experience of carrying and managing a complex caseload D

SKILLS AND ATTRIBUTES

· An ability to deal with clients and other professionals in a sensitive manner E

· Ability to work without supervision and prioritise workload E

· Excellent oral and written communication skills, including the ability to communicate complex information in a clear and accessible manner E

· The ability to undertake research and use resource materials E

· Excellent organisational skills E

· A proven ability to work effectively with a wide variety of stakeholders D

VALUES AND ATTITUDES

· Commitment to team working E

· A commitment to the aims and principles of Citizens Advice Service E

· Commitment to equality of opportunity E

OTHER

A willingness to undertake training identified in collaboration with the Bureau Manager E

· A willingness to undertake training identified in collaboration with line manager E

· The post is subject to the receipt of a satisfactory Basic Disclosure Certificate E

· The post is subject to the disclosure of criminal history information E

Pay: £27,827.00 per year

Work Location: In person

Quick apply

Refine Your Search

family support worker jobs in polmont, fal

Help for Carers Access Officer

Care Assistant

Project Worker 2 - Connected Families - Forth Valley (23391)

Support Worker - Adult Residential

Support Worker - Adult Supported Living

Workspace Support - Livingston - Sky Spaces

Project Worker 1 - Connected Families - Forth Valley (23385)

Care Assistant (4pm-10pm)

Assistant Project Worker - Stirling

Temp Community Young Person and Family Support Worker

Support Worker

Community Young Person and Family Support Worker

Inclusion Support Worker - Enhanced - Stirling Inclusion Support Service - 102280

Care Coordinator

Care Assistant Vacancies

Residential Childcare Worker - Edinburgh, Fauldhouse (PT & FT)

Support Worker

Support Worker - Up to 35 hours

Support Worker

Support Worker for Ross in Stenhousemuir

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