Product designer Work, Jobs in Pontypridd, Rct (with Salaries)

Service Designer
Scrumconnect Consulting —Bridgend
- £65,000 - £75,000 a year
- Bachelor's degree
- Agile
- AI
Senior UX Designer
Tes Global —Llantrisant
- £55,000 - £65,000 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
Quick apply
Kitchen Sales Designer
Trago Mills —Merthyr Tydfil
- £23,989 - £40,000 a year
- Full-time
- CAD
- English
- In-person
- Store discount
- Employee discount
Quick apply
7d
Junior Graphic Designer / Project Manager
MS-Group Limited —Cardiff
- £28,000 - £29,000 a year
- Full-time
- Time management
- Annual leave
- Employee discount
Quick apply
Interaction / Graphic Designer
Scrumconnect Consulting —Bridgend
- £60,000 a year
- Agile
Kitchen & Bathroom Designer
Robert Price (Builders' Merchants) Ltd —Merthyr Tydfil
- Full-time
- Microsoft Outlook
- Sales
- CAD
- Store discount
- Employee discount
Quick apply
Retail Sales Designer
Wren —Cardiff
- £26,440 - £50,000 a year
- Weekend availability
- Sales
- Annual leave
- Employee discount
Quick apply
Architect
Safran —Cwmbran
- Full-time
- Engineering
- Employee assistance programme
Senior User Researcher
Scrumconnect Consulting —Bridgend
- £60,000 a year
- Analysis skills
- Agile
Build Technician
Safran —Cwmbran
- Full-time
- CAD
- Microsoft Office
- Assembly
Designer - Mechanical Design Fundamentals, CAD Design Skills
HCLTech —Newport
- CAD
- Communication skills
2d
User Researcher
Scrumconnect Consulting —Bridgend
- £375 - £400 a day
- Communication skills
Electrical Design Engineer
Safran —Cwmbran
- Full-time
- AutoCAD
- CAD
- Engineering
- Employee assistance programme
Senior Sales Assistant
Newlife the Charity for Disabled Children —Newport
- £13.01 an hour
- Part-time
- Sales
Quick apply
Senior Drainage Engineer
Amey Ltd —Cardiff
- Part-time
- Civil engineering
- Annual leave
Quick apply
Senior Electrical Certification Engineer
Safran —Cwmbran
- Full-time
- Engineering
- Analysis skills
- Continuous improvement
- Employee assistance programme
7d
Trade Sales Designer
Sigma 3 Kitchens —Pontyclun
- £30,000 a year
- Weekend availability
- Microsoft Excel
- Sales
- CAD
- Employee assistance programme
- Employee discount
Quick apply

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product designer jobs near pontypridd, rct

Service Designer

Scrumconnect Consulting
Bridgend

Apply Now

Job details

Permanent
£65,000 - £75,000 a year

Qualifications

Jira
CSS
Axure
Procurement
Trello
Bachelor's degree
Confluence
Adobe XD
Usability
UX
WCAG
Agile
Sketch
User research
AI
Figma
InVision
HTML

Full job description

Job Information

Date Opened

18/05/2026

Job Type

Permanent

Industry

Government & Public Sector

Work Experience

5+ years

Salary

65k -75k per annum

City

Newcastle

Province

Bridgend

Country

United Kingdom

Postal Code

CF31

Job Description

About Scrumconnect

At Scrumconnect, we are a people-first digital consultancy partnering with government and private sector clients to design and deliver user-centred digital services that make a real difference. Our multidisciplinary teams collaborate to solve complex challenges, create inclusive digital experiences, and improve public services for everyone. We value curiosity, creativity, and collaboration, and we are passionate about building solutions that matter.

About the Role

We are seeking an experienced Service Designer to create user-centred services that deliver meaningful, efficient, and accessible experiences across both digital and physical touchpoints. This role involves working closely with multidisciplinary teams to design and refine services that meet user needs and organisational goals.

The ideal candidate will have significant experience designing services within the UK public sector, with a strong understanding of GDS principles, GOV.UK Service Standard, and government service delivery frameworks.

Key Responsibilities

Design holistic, user-centred experiences across products, systems, services, applications, devices, and employee journeys.
Conduct user research to understand behaviours, needs, and pain points, translating insights into actionable design solutions.
Develop service design concepts, service blueprints, journey maps, prototypes, and wireframes to enhance usability and user satisfaction.
Iterate and refine designs based on user feedback, usability testing, and evaluation findings.
Collaborate with multidisciplinary teams including User Researchers, Interaction Designers, Content Designers, Business Analysts, Developers, and Delivery Managers.
Communicate and advocate design decisions to stakeholders at all levels.
Explore alternative design solutions and assess trade-offs to support strategic decisions.
Apply established design methods, tools, and frameworks to deliver effective user-centred services.
Support service assessment activities and ensure alignment with the GOV.UK Service Standard.
Contribute to broader UX and service design initiatives across the organisation.

Technical Skills & Expertise

Essential

Strong proficiency in service design, user-centred design principles, human-computer interaction, and usability engineering.
Proven experience as a User-Centred Service Designer (rather than an ITIL Service Designer).
Strong grounding in GDS-style design, including:
- User needs analysis
- Service journeys and service mapping
- Accessibility and inclusive design
- Research-led design approaches
Experience working with the GOV.UK Service Standard and participating in service assessments.
Experience delivering services within government or public sector environments.
Strong understanding of:
- GDS frameworks and standards
- Government service lifecycle phases (Discovery, Alpha, Beta, Live)
- Governance and assurance processes
Ability to navigate public sector constraints and delivery challenges with minimal support.
Experience with design and prototyping tools such as Figma, Sketch, Adobe XD, Axure, InVision, Framer, or similar.
Strong understanding of accessibility standards including WCAG 2.1.
Familiarity with usability testing, A/B testing, and user research methodologies.

Desirable

Basic understanding of front-end technologies (HTML/CSS).
Experience creating service blueprints and operating models.
Experience working within Agile multidisciplinary delivery teams.
Knowledge of public sector procurement and digital transformation programmes.

Requirements

Minimum 6 years of experience in Service Design, UX Design, or related disciplines (SFIA Level 4/5 capability preferred).
Demonstrable experience delivering user-centred services within UK Government, public sector, or regulated environments.
Strong portfolio showcasing service design artefacts including:
- Service blueprints
- User journeys
- Ecosystem maps
- Process maps
- Prototypes and wireframes
Excellent communication, stakeholder management, facilitation, and collaboration skills.
Experience engaging with senior stakeholders and navigating complex organisational environments.
Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field (or equivalent practical experience).
Ability to work independently and within multidisciplinary teams.

Desirable Skills

Experience with design systems, style guides, and visual design tools.
Knowledge of emerging technologies such as AI, AR/VR, and voice interfaces.
SFIA, Service Design, UX, or Human-Centred Design certifications.
Participation in design thinking workshops, communities of practice, or professional design networks.
Familiarity with Jira, Confluence, Trello, or Asana.
Experience supporting or leading government service assessments.

Diversity & Inclusion at Scrumconnect

At Scrumconnect, we are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We actively encourage applications from individuals of all backgrounds, abilities, and experiences.

We are proud to be a Disability Confident Employer and ensure our recruitment process and workplace are accessible and inclusive for all.

Apply Now

Refine Your Search

product designer jobs in pontypridd, rct

Service Designer

Senior UX Designer

Kitchen Sales Designer

Junior Graphic Designer / Project Manager

Interaction / Graphic Designer

Kitchen & Bathroom Designer

Retail Sales Designer

Architect

Senior User Researcher

Build Technician

Designer - Mechanical Design Fundamentals, CAD Design Skills

User Researcher

Electrical Design Engineer

Senior Sales Assistant

Senior Drainage Engineer

Senior Electrical Certification Engineer

Trade Sales Designer

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