Senior technical support Work, Jobs in Poole Bh17 (with Salaries)

BUSINESS OPERATIONS SUPPORT OFFICER
Loadpoint Ltd —Wimborne
- £24,420.00 - £45,956.16 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Technical Project manager / Delivery manager
Rascal Ventures —Bournemouth
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Salesforce
- Project management
- IT
- Work from home
Quick apply
Senior Sales Advisor
Glow Green Ltd —Bournemouth
- £45,000 - £70,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Annual leave
- Employee discount
Quick apply
Development - Senior Development Technologist
Finsbury Food Group —Salisbury
- Full-time
- Microsoft Excel
- Computer literacy
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
Senior Technical Officer [Track] - Bournemouth
Network Rail —Bournemouth
- £33,713 - £35,000 a year
- Weekend availability
- Travel
- Construction experience
- Leadership
- Annual leave
Audio Technician (Full Time)
Audio Feed Ltd —Bournemouth
- £25,000 a year
- 8 hour shift
- Hybrid work
- Driving
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Tech Lead - Integrations
Nourish Care —Bournemouth
- £80,000 a year
- Full-time
- Hybrid work
- Management
- DevOps
- AWS
- Annual leave
- Employee assistance programme
10d
Senior Programme Manager
Eaton —Wimborne
- PMP
- Project management
- Machine learning
5d
Senior Sales Executive
Glow Green Ltd —Bournemouth
- £45,000 - £70,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Annual leave
- Employee discount
Quick apply
Senior Quality Engineer
Donaldson —Poole
- Full-time
- Microsoft Word
- Microsoft Excel
- Engineering
- Employee assistance programme
Operations & Supply Chain Manager
Total Distribution & Retail Solutions Ltd —Christchurch
- £40,000 - £50,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
5d
Project / Operations Coordinator (Rail & Industrial Equipment)
Depot Dynamic —Ringwood
- Full-time
- Maintenance
- Project management
- In-person
- Flexible schedule
Quick apply
Senior Road Safety Officer - Engineering
BCP Council —Bournemouth
- From £44,075 a year
- AutoCAD
- Data analysis skills
- Project management
Senior Lead Software Engineer - Terraform, AWS
JPMorganChase —Bournemouth
- Full-time
- System design
- AWS
- Maths
Senior Commissioning Engineer
JN Bentley —Poole
- Full-time
- Engineering
- Driving
- No degree
Quick apply
Senior Full Stack Developer
I-Fulfilment —East Parley
- £60,000 a year
- Full-time
- Hybrid work
- JavaScript
- Mentoring
- APIs
Quick apply
Utilities and Contract Integration Manager
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Lymington
- £39,959 - £48,117 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
IT Systems and End User Administrator (1 Year FTC)
IMI Plc - Legacy Precision —Poole
- Full-time
- Organisational skills
- IT
- Communication skills
Goods Inward / Manual Inspector
Senior Flexonics LPE —Lymington
- Full-time
- Free parking
- Profit sharing
Quick apply
Head of Platform Engineering
OnBuy —Bournemouth
- Up to £100,000 a year
- Full-time
- Remote
- Mentoring
- APIs
- Python
- Annual leave
- Employee assistance programme
Quick apply

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senior technical support jobs near poole bh17

BUSINESS OPERATIONS SUPPORT OFFICER

Loadpoint Ltd -
Wimborne

Quick apply

Job details

Permanent | Full-time
£24,420.00 - £45,956.16 a year

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Supply chain
Microsoft Office

Full job description

1. Role Purpose & Overview

这是一家中国公司收购的英国制造业公司。At Loadpoint Limited, we design and manufacture world-class, high-precision micro-machining and air bearing spindles. We are a dedicated, tight-knit team experiencing rapid business growth. Because we are a lean organization, we believe in collaborative execution rather than rigid corporate silos.

The Business Operations Support Officer acts as the central operational "engine room" and connective tissue for our Ferndown site. Reporting directly to the General Manager and working alongside the Technical Director, this dynamic, multi-hat role is designed to alleviate departmental pressure, streamline factory workflows, manage international logistics, and bridge communication gaps between local operations and our global teams. This is a vital position built to support scaling operations, maintain business continuity during leave, and directly drive on-time delivery and customer satisfaction.

2. Core Functional Responsibilities ("What You Will Do")

A. Commercial & Sales Administration

· Order Lifecycle Management: Own the end-to-end sales order entry workflow, manage customer account setups, handle scheduling/re-scheduling, issue order acknowledgements, and generate final customer invoices.

· Quotations & Pricing: Evaluate technical requirements and generate precise pricing for sales quotations based on actual material costs and engineering estimates.

· Client Front-Desk: Serve as the primary point of contact for incoming product enquiries, capture customer concerns/complaints, and systematically update the CRM database.

· Performance Reporting: Track commercial metrics and compile weekly and monthly operational reporting tables and graphs for management review.

B. Operations, Stock Control & Project Coordination

· Project Engineering Support: Provide hands-on administrative tracking to power the delivery of ongoing product development programme and engineering timelines.

· Stock Control & Inventory Monitoring: Take ownership of stock control monitoring. Regularly review stock sheets, monitor aging/slow-moving inventory, and audit book valuations to provide accurate reports for management and finance teams.

· Profitability Analysis: Actively monitor and check monthly profitability reports in collaboration with management to ensure accurate performance evaluation of engineering and factory projects.

· Continuous Improvement: Support management with documentation and resource coordination for business improvement programs utilizing Lean manufacturing or 5S methodologies.

· Meeting Governance: Attend internal management reviews to record critical milestones, publish prompt action plans, and rigorously track follow-through to ensure project deadlines are met.

C. Import, Export & Logistics Administration

· Shipment Coordination: Manage collections, deliveries, and freight bookings with carriers and international logistics partners.

· Documentation Preparation: Create, verify, and complete commercial invoices, packing lists, certificates of origin, and international customs documentation.

· Customs Compliance: Ensure all import and export activities fully meet customs requirements and international regulatory standards.

· Carrier Liaison: Communicate proactively with freight forwarders and couriers to promptly resolve shipping bottlenecks, custom holds, or delays.

· Customer Tracking Updates: Provide international and domestic customers with transparent shipping updates, dispatch documentation, and delivery tracking information.

D. HR Support & Office Administration

· HR Support: Coordinate localized personnel records, maintain confidential employee files, manage standard on-boarding documentation packages, and monitor internal team schedules.

· Financial Liaison & Basic Admin: Facilitate day-to-day accounts handling, perform local invoice matching, and serve as the main operational site liaison for external accounting resources and corporate finance rules.

· Executive Support: Provide ad-hoc organizational and reporting support directly to the Technical Director and General Manager to streamline executive workflows and ensure daily office logistics run seamlessly.

3. Person Specification & Requirements ("Who You Are")

· High Learning Agility: A sharp learner with the cognitive capacity to quickly process new technical product concepts, specialized systems, and engineering contexts.

· Structured Organization: A natural ability to bring order to chaos, prioritizing a highly varied, multi-channel workload at a fast pace while maintaining absolute accuracy under pressure.

· Proactive Initiative: A self-starter who drives processes forward independently without being prompted, actively anticipates roadblocks, and suggests system optimizations.

· Exceptional Communication: Ability to engage confidently, clearly, and smoothly across all business tiers, from production floor technicians to executive management and international clients.

· Extreme Adaptability & Resilience: Genuine enthusiasm for wearing "many hats" and a total willingness to step out of defined swim lanes to support a small-team environment.

· Education & Experience: Proven experience working in a customer-facing, account-handling, international logistics, or multi-faceted business administration environment is highly preferred.

· Digital Literacy: Advanced digital literacy, particularly across Microsoft Office systems (Word, Excel, Outlook) and standard business systems.

· International Experience: Experience working with international trade or dealing with China-related business workflows is highly preferred.

4. Career Progression Pathway

This is not a dead-end administrative desk job. Our business is on a fast-growing track. Because this role interacts intimately with every functional workflow in a small company under the direct mentor-ship of the General Manager and Technical Director, it offers an elite, ground-up business education in how an entire manufacturing company operates and scales.

For an ambitious, high-performing professional who demonstrates strong leadership capabilities, builds respect across the team, and systematically drives operational efficiencies, this position serves as a direct launchpad into senior operational management or commercial leadership roles within Loadpoint as we expand our global market presence.

Pay: £24,420.00-£45,956.16 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior technical support jobs in poole bh17

BUSINESS OPERATIONS SUPPORT OFFICER

Technical Project manager / Delivery manager

Senior Sales Advisor

Development - Senior Development Technologist

Senior Technical Officer [Track] - Bournemouth

Audio Technician (Full Time)

Tech Lead - Integrations

Senior Programme Manager

Senior Sales Executive

Senior Quality Engineer

Operations & Supply Chain Manager

Project / Operations Coordinator (Rail & Industrial Equipment)

Senior Road Safety Officer - Engineering

Senior Lead Software Engineer - Terraform, AWS

Senior Commissioning Engineer

Senior Full Stack Developer

Utilities and Contract Integration Manager

IT Systems and End User Administrator (1 Year FTC)

Goods Inward / Manual Inspector

Head of Platform Engineering

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