1st line support engineer Work, Jobs in Portchester, Ham (with Salaries)

IT Support Engineer
Reassured —Cosham
- £30,000 - £32,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
Technical Support Engineer
Draper Tools —Eastleigh
- Full-time
- SharePoint
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
12h
Support Services Engineer
Exclusive Networks —Alton
- Monday to Friday
- Hybrid work
- Communication skills
- Free parking
- Work from home

More jobs to discover

Find similar jobs that you might be interested in.

2nd Line Engineer - Hybrid - MSP
Uptime —Three Bridges
As a 2nd line engineer you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners.
Quick apply
L2 Engineer
Bell Integration United Kingdom —Portsmouth
Ensuring our employees are operational so that they can support our customers. Experienced engineer to join and existing team of L2 engineers focused on…
Quick apply

I want to receive the latest job alerts for 1st line support engineer in portchester, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

1st line support engineer jobs near portchester, ham

Technical Support Engineer jobs in Eastleigh

Bank Staff Support Worker jobs in Birmingham

It Support jobs in Taunton

It Support jobs in Basildon

Bsl Communication Support Worker jobs in London

It Support jobs in Cornwall

It Support jobs in Somerset

Technical Support Engineer jobs in Edinburgh

Gas Engineer jobs in Stoke On Trent

Network Engineer jobs in London

Technical Support Engineer jobs in Desborough Nn14

Technical Support Engineer jobs in Coventry

Technical Support Engineer jobs in Wakefield

Marine Engineer jobs in London

IT Support Engineer

Reassured -
Cosham

Quick apply

Job details

Permanent | Full-time
£30,000 - £32,000 a year

Benefits

Free parking
Additional leave
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Referral programme

Qualifications

Jira
Technical troubleshooting
Desktop support
Incident queue management
User account provisioning
Ticket management
User account management
ITIL
IT permissions management
Computer hardware
Network support
Technical writing
Customer support
Application support
Communication skills
Mobile devices

Full job description

Full-time, Permanent
Portsmouth & Southampton
£30,000 - £32,000

About the role

We're looking for a proactive IT Support Engineer to join our growing IT team at Reassured.

This is a great opportunity for someone who enjoys solving technical problems, delivering excellent customer service and working in a fast-paced environment where no two days are the same. You'll play a key role in keeping colleagues connected and productive, providing hands-on support across hardware, software, networks and business systems.

Working as part of a collaborative IT team, you'll support users across the business, troubleshoot a wide range of technical issues, and help ensure our technology infrastructure runs smoothly with minimal disruption.

What you'll be doing

Providing 1st and 2nd line support across hardware, software, network and user issues.
Managing support tickets, prioritising incidents and ensuring timely resolution.
Installing, configuring and maintaining laptops, desktops, mobile devices and business applications.
Troubleshooting hardware, software and network issues both remotely and on-site.
Supporting users across multiple office locations.
Setting up new starters, user accounts, permissions and access rights.
Assisting with technology rollouts, upgrades and business change projects.
Creating and maintaining support documentation and user guides.
Escalating complex issues where appropriate and following established support processes.
Supporting the wider business with day-to-day IT requirements and continuous improvement initiatives.

What we're looking for

Experience supporting users within a Windows environment.
Strong troubleshooting and problem-solving skills.
Good understanding of desktop hardware, operating systems and networks.
Excellent communication skills and the ability to explain technical concepts to non-technical users.
Strong customer service skills and a positive, can-do attitude.
Ability to prioritise workload and manage multiple issues at once.
A genuine interest in technology and a desire to continue learning and developing.

Nice to have

Experience with Jira or another IT ticketing system.
Understanding of ITIL principles.
Relevant IT certifications or qualifications.
Experience supporting a multi-site business.

Why join us?

At Reassured, technology plays a key role in supporting our people and customers. You'll be joining a collaborative team where your work has a genuine day-to-day impact, helping colleagues across the business stay connected, productive and supported.

Benefits include:

Employee Assistance Programme
Enhanced maternity leave
Medical cash plan
Virtual GP
Enhanced annual leave with length of service
Death in service (3x basic salary)
Free parking
Referral scheme (up to £2,400 per referral)
Incentives including annual trips abroad

If you're passionate about technology, enjoy solving problems and take pride in delivering excellent support, we'd love to hear from you.

Pay: £30,000.00-£32,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Free parking

Work Location: In person

Quick apply

Refine Your Search

1st line support engineer jobs in portchester, ham

IT Support Engineer

Technical Support Engineer

Support Services Engineer

More jobs to discover

I want to receive the latest job alerts for 1st line support engineer in portchester, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected