The closing date is 6th Sep 2026
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Anticipated Interview date(s) 22/9 and 23/9
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Job summary
We are currently looking for an administrator to join the Business Support Team at Hampshire and Isle of Wight Healthcare NHS Foundation Trust, primarily focusing on care for Looked After Children, Child Protection and children with Neuro Diverse conditions.
We are looking for a capable, helpful and enthusiastic key player to provide support to the medical staff within the team, as well as outside agencies. This will include handling calls, making appointments, and typing reports (AI reformatting and audio dictations). For this role, you will need to be a competent typist and computer user, with experience of working in a busy office. You will have a good working knowledge of the collation of data to evidence outcomes.
The successful candidate must have excellent time management skills and have a good knowledge and understanding of IT systems to enable you to work accurately to deadlines, sometimes under pressure, to use your own initiative, and be able to prioritize workloads.
The role will be for 30 hours per week, working Pattern will be either a four day week with either a Wednesday or Thursday off or the hours spread over 5 days. Hours will be 09:00 am to 17:00pm, or can also be spread this over 5 days if that is preferred. It is essential to the service that a 17:00pm finish is required due to our core hours
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Main duties, tasks & skills required
Main Duties & Tasks
Use & accurately populate the electronic record system (SystmOne) with information to include referrals, scanning & uploading information from other services in a timely manner etc., taking responsibility for the quality of the data & taking note of the Health Records Standards & Procedures & Record Keeping Policy
Follow agreed processes for dealing with emails on Outlook on a regular basis prioritising urgency & importance, signposting/dealing with queries (often sensitive) regarding issues arising
Attend & participate in team/other meetings, ensuring any actions are completed by the required date
Maintain current office policies & procedures, be actively involved in their development
Ensure that waiting lists and spreadsheets are updated frequently to ensure good housekeeping
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About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
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Job description
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
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Person specification
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Qualifications
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Essential
Good level of education to include English and Maths
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Desirable
RSA III
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Experience
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Essential
Must be able to multi-task and prioritise heavy workloads at times. To remain a key team player and be flexible to the Service needs.
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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For help with your application, contact:
Sam Ainsworth
[email protected]
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Pay scheme
Agenda for Change
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Band
Band 3
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Salary
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£25760.00 to £27476.00 Yearly
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Contract
Permanent
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Working pattern
Part-Time
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Reference number
348-CFS-12290
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Job locations
Battenburg Avenue Clinic
Battenburg Avenue
Portsmouth
Hampshire
PO2 0TA
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Attachments
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Job Description
Job description - Battenburg clinic.pdf – 284KB Opens in a new window
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Additional document 1
EmployeeBenefits_hiowh_v1-compressed_3.pdf – 1001KB Opens in a new window
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