Patient services lead Work, Jobs in Preston, Eng (with Salaries)

Patient Enquiry & Treatment Coordinator (Private Dental Practice)
XO Dental —Preston
- From £27,040 a year
- Full-time
- Hybrid work
- English
- Patient care
- Communication skills
- Free parking
- Work from home
Quick apply
Front of House Manager/Patient Experience Manager
Bury Chiropractic —Unsworth
- £24,420 - £34,000 a year
- Part-time
- Hospitality
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
6d
General Manager
The Foundry Blackburn —Blackburn
- From £41,178 a year
- Full-time
- Hospitality
- Management
- Computer literacy
- Free parking
- Employee discount
Quick apply
Reception & Administration Lead
St Catherine's Hospice —Walton le Dale
- £26,616 a year
- Full-time
- Customer service
- Supervising experience
- Hospice
- Free parking
Quick apply
7d
Account Director
OCS Group —Preston
- Weekend availability
- Leadership
- Referral programme
Quick apply
13d
Behaviour and Attendance Mentor
Fix It UK Ltd —Wigan
- £28,000 - £31,000 a year
- Full-time
- Computer literacy
- English
- Maths
Quick apply
5d
Pharmacy Dispenser
Rowlands Pharmacy —Preston
- £13.02 an hour
- Customer service
CQC Registered Manager – Secure transport Service/ Ambulance
NEXVIA —Blackburn
- £35,000 - £55,000 a year
- Part-time
- Management
- Organisational skills
- In-person
- Free parking
Quick apply
10d
Hotel Services Lead
Circle Health Group —Bolton
- Up to £28,300 a year
- Full-time
- Hospitality
- Microsoft Excel
- Hospital
- Employee discount
- Life insurance
13d
CQC Registered Manager – Secure Ambulance Service / Transport
NEXVIA —Blackburn
- £31,607.67 - £55,280.11 a year
- Part-time
- Management
- Organisational skills
- Leadership
- Free parking
Quick apply
13d
Staff Trainer
Townfield and Coach House —Great Harwood
- £16 an hour
- 8 hour shift
- Human resources
- In-person
- Teaching
- Free parking
Quick apply
13h
Practice Manager
Bupa Dental Care —Garstang
- Full-time
- Patient care
- In-person
- Employee assistance programme
- Employee discount
Head Housekeeper
Active Pathways —Bamber Bridge
- £14.50 an hour
- Weekend availability
- Rehabilitation centre
- Annual leave
- Referral programme
Quick apply
9d
Senior Care Assistant
Orchard Healthcare Group —Preston
- From £14.29 an hour
- Full-time
- Care plans
- Employee assistance programme
Quick apply
Teacher – Healthcare
Priory —Blackburn
- £29,120 a year
- Full-time
- Education
- Bachelor's degree
- IT
- Free parking
- Annual leave
Quick apply
Content Manager
CHEC —Preston
- Full-time
- Marketing
- Social media management
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
5d
Female Support Worker
Cedar Health and Wellbeing —Fulwood
- Up to £13.45 an hour
- Weekend availability
- Care plans
- Annual leave
- Referral programme
Quick apply
1d
Support Worker
Priory Group —Leyland
- £13.20 an hour
- Weekend availability
- English
- Rehabilitation centre
- Care plans
- Free parking
- Annual leave
8d
Clinical Nurse Specialist for Immunisation and Vaccination
Lancashire and South Cumbria NHS Foundation Trust —Preston
- £49,387 - £56,515 a year
- Full-time
- Project management
5d
Senior Care Assistant
Orchard Care Homes —Preston
- £14.29 an hour
- Part-time
- Care plans
- Employee assistance programme

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Patient Enquiry & Treatment Coordinator (Private Dental Practice)

XO Dental
Preston

Quick apply

Job details

Full-time
From £27,040 a year

Benefits

Free parking
On-site gym
Work from home
Employee discount
On-site parking

Qualifications

GCSE
English
Patient care
Dental practice experience
Communication skills
Office experience

Full job description

XO Dental is a modern private dental practice in Preston that provides high-quality general, cosmetic, restorative, and implant dentistry. The practice is committed to delivering exceptional patient care through advanced technology, personalised treatment plans, and a welcoming, patient-focused approach. XO Dental has built a strong reputation for clinical excellence and outstanding patient experience.

We are looking for a driven, confident and commercially aware individual who thrives on speaking to people, building relationships, and converting enquiries into committed patients.

This is not an admin role.
This is a front-line, patient-focused, performance-driven position with the opportunity to earn a lucrative bonus ( earning potential - £39,000 per annum)

The Role

You will be the first point of contact for new patient enquiries, responsible for handling incoming leads, guiding patients through treatment options, and ensuring a seamless journey from initial enquiry through to consultation and conversion.

You must understand the importance of:

Speed to lead
Consistent follow-up
Multiple patient touchpoints
Building trust quickly and effectively

Your ability to engage, influence and follow through will directly impact practice growth.

Key Responsibilities

Handle all new patient enquiries (phone, email, online leads)
Respond quickly and confidently — speed matters
Explain treatment options clearly and professionally
Follow up consistently to convert enquiries into bookings
Build strong relationships with patients from first contact
Manage patient expectations and guide them through the journey
Work closely with clinicians to support treatment uptake
Maintain a high-end, professional patient experience at all times

Who This Role Is For

You enjoy speaking to people and building rapport quickly
You are confident making calls and following up persistently
You are organised, proactive, and results-driven
You understand that every enquiry is an opportunity
You take ownership and don’t wait to be told what to do
You are motivated by performance, not just tasks

Essential Requirements

Minimum 2 years’ experience in a dental practice
Private dental practice experience is essential
Strong communication and patient-handling skills
Confident discussing treatments and guiding patient decisions
Comfortable working in a fast-paced, high-expectation environment

What We’re Looking For

We are not looking for someone who just answers phones.
We are looking for someone who:

Owns the patient journey
Understands how to convert interest into commitment
Follows up until outcomes are achieved
Takes pride in delivering both results and exceptional service

Important

This role suits someone who is ambitious, accountable and driven by outcomes.
If you prefer a slower-paced, purely administrative role, this position will not be the right fit.

Job Type: Full-time

Pay: £13 per hour plus lucrative bonus (earning potential with bonus -up to £39,000 per year)

Fully Remote Working position

Experience:

Dental practice: 2 years (preferred)
Treatment Coordinator / Patient Care Specialist: 2 years (preferred)

Language:

Fluent English (required)

Work authorisation:

United Kingdom (required)

Pay: From £27,040.00 per year

Benefits:

Employee discount
Free parking
On-site gym
On-site parking
Work from home

Work Location: Hybrid remote in Preston PR2 8BQ

Quick apply

Refine Your Search

patient services lead jobs in preston, eng

Patient Enquiry & Treatment Coordinator (Private Dental Practice)

Front of House Manager/Patient Experience Manager

General Manager

Reception & Administration Lead

Account Director

Behaviour and Attendance Mentor

Pharmacy Dispenser

CQC Registered Manager – Secure transport Service/ Ambulance

Hotel Services Lead

CQC Registered Manager – Secure Ambulance Service / Transport

Staff Trainer

Practice Manager

Head Housekeeper

Senior Care Assistant

Teacher – Healthcare

Content Manager

Female Support Worker

Support Worker

Clinical Nurse Specialist for Immunisation and Vaccination

Senior Care Assistant

I want to receive the latest job alerts for patient services lead in preston, eng

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