Recovery agent Work, Jobs in Preston, Lan (with Salaries)

Collections Agent
Olton Alexander Limited —Newton-le-Willows
- £25,500 a year
- Full-time
- CRM software
- Conflict management
- Organisational skills
- Free parking
Quick apply
Head of Facilities Management
dnata Travel —Leyland
- Full-time
- Training & development
- Leadership
- Free parking
- Annual leave
Residential Conveyancer (Work from home)
Mallory Pryce —Preston
- Remote
- Continuous improvement
- Mentoring
- Organisational skills
- Work from home
Quick apply
Conveyancing Assistant
Mallory Pryce —Chorley
- Hybrid work
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
Residential Conveyancer
Mallory Pryce —Preston
- £40,000 - £50,000 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
Residential Conveyancer - Hybrid
Mallory Pryce —Preston
- Hybrid work
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
Business Rates Manager
Blackburn with Darwen Council —Blackburn with Darwen
- £35,412 - £39,152 a year
- Full-time
- Remote
- Supervising experience
- Team management
- Communication skills
- Flexitime
- Flexible schedule
Senior Mental Health Practitioner
Mersey Care NHS Foundation Trust —St Helens
- £39,959 - £48,117 a year
- Full-time
- Research
- Experience working with children
- Case management
Consultant Clinical Psychologist
Mersey Care NHS Foundation Trust —Prescot
- £79,504 - £91,609 a year
- Part-time
- Management
- Doctoral degree
- Research

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recovery agent jobs near preston, lan

Collections Agent

Olton Alexander Limited -
Newton-le-Willows

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

CRM software
Accounts receivable
Customer service call handling
Inbound customer enquiry call handling
Credit note processing
Financial reconciliation support
Case record updates
Outbound debtor call management
Accounts Receivable Credit Control
Customer account reconciliation
Account escalation for debt management
Conflict management
Organisational skills
Customer interaction
Outbound calling
Interpersonal troubleshooting
Cash handling
Account reconciliation

Full job description

We are seeking a detail-oriented Collections Agent to support a large-scale redress programme.

This role combines customer contact (inbound/outbound calls) with administrative support, focusing on billing queries, collections activity, and resolving account discrepancies.

The successful candidate will play a key role in ensuring accurate billing, supporting debt recovery, and delivering a professional and empathetic customer experience.

Key Responsibilities

Handle inbound and outbound customer calls relating to billing, invoices, and outstanding balances
Support collections activity, including contacting customers to discuss overdue accounts and agree repayment solutions
Respond to customer billing queries via phone and email in a clear and professional manner
Investigate and resolve account discrepancies and billing issues
Issue invoice amendments, adjustments, and credit notes where required
Maintain accurate and up-to-date records within CRM and operational systems
Monitor accounts and prepare cases for further collections or escalation where necessary
Work closely with internal teams (e.g. finance) to support account reconciliation
Identify and escalate system, process, or customer issues

Requirements

Strong attention to detail and accuracy
Confident and professional telephone manner
Comfortable handling sensitive financial conversations
Good problem-solving and conflict resolution skills
Strong organisational skills with the ability to manage high workloads
Ability to work in a target-driven or KPI-focused environment

Desirable Experience

Experience in collections, debt recovery, or call centre environments
Background in billing, finance administration, or customer accounts
Experience using CRM or case management systems
Experience within financial services or regulated environments (FCA)
Understanding of CASS or customer money handling (advantageous)

Benefits

Personal bonus structure
Training and development opportunities
Supportive and team-focused working environment
Opportunity to gain experience within a fast-paced financial operations programme

Job Type: Full-time

Pay: £25,500.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Experience:

Collection & Debt Recovery: 1 year (required)
FCA Regulated Business: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

recovery agent jobs in preston, lan

Collections Agent

Head of Facilities Management

Residential Conveyancer (Work from home)

Conveyancing Assistant

Residential Conveyancer

Residential Conveyancer - Hybrid

Business Rates Manager

Senior Mental Health Practitioner

Consultant Clinical Psychologist

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