Head of sales Work, Jobs in Purfleet Rm19 (with Salaries)

Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Salesforce
- In-person
- Profit sharing
- Employee discount
Quick apply
7d
CX Team Member
Foot Locker —Greenhithe
- £10.00 - £14.12 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Assistant Store Manager - Bluewater
Hush Homewear Ltd —Greenhithe
- £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
14d
Internal Sales Executive | Insulation Wholesale
BUILDING MATERIALS WHOLESALE LTD —West Thurrock
- £38,000 - £42,000 a year
- Full-time
- Business development
- In-person
- Employee discount
Quick apply
7d
Head of Sales
LEC Robotics —London
- £70,000 - £100,000 a year
- Full-time
- Business development
- Team management
- Travel
Quick apply
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £60,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Head of People
Corgi Insurance —London
- £160,000 - £230,000 a year
- Full-time
- Sales
- Recruiting
- Financial services
Head of Customer Experience
Stellify —London
- £95,000 - £110,000 a year
- Hybrid work
- CRM software
- Team management
Quick apply
Head of Premium Experience and Sales | O2
Levy —London
- Up to £75,000 a year
- Full-time
- Training & development
- Annual leave
- Employee assistance programme
Head of Operations
Sessions —London
- £65,000 - £75,000 a year
- Hybrid work
- Hospitality
- Restaurant management
- English
- Employee assistance programme
Quick apply
Head of New Business
Commercial Services Group —West Malling
- £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Business development
- Annual leave
Quick apply
People & Service Manager
River Island —Grays
- Weekend availability
- Customer service
- Retail management
- Leadership
- Annual leave
- Employee discount
Quick apply
Estate Agent Selling Luxury Homes
Fine & Country —London
- £100,000 - £120,000 a year
- Remote
- Sales
- Work from home
- Flexible schedule
Quick apply
Head of International Sales & Marketing
Commercial Services Group —West Malling
- £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Travel
- Annual leave
Quick apply
7d
Head of Customer Success
Commusoft —London
- £74,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Leadership
Head of Sales
Simply Commerce Group Ltd —London
- Up to £115,000 a year
- Hybrid work
- Business development
- Mentoring
Chief of Staff
The Chief of Staff Association —London
- £150,000 - £185,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Travel
Product Team Leader
River Island —Greenhithe
- Weekend availability
- Customer service
- Retail management
- Communication skills
- Annual leave
- Employee discount
Quick apply
Head of Residential Sales
Savills —Sevenoaks
- Full-time
- Writing skills
- Data analysis skills
- Business development
- Annual leave
Head of Sales - Residential Properties
MCR Property Group Ltd —London
- £70,000 a year
- Travel
- Leadership
- Annual leave
Quick apply

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Customer Service Coordinator

BLOUNT SHUTTERS LIMITED
Thurrock

Quick apply

Job details

Permanent | Full-time
£28,000 - £38,000 a year
7 days ago

Benefits

Profit sharing
Canteen
Employee discount
On-site parking

Qualifications

Customer service call handling
Report writing
Inbound customer enquiry call handling
Salesforce
GCSE
Filing
Purchase order creation
Customer support
Customer interaction
Account management

Full job description

Blount Shutters is a large independent roller shutter and industrial door company, operating for over 40 years.

Due to recent growth we are looking to recruit a further dedicated account coordinator. Our head office is based in West Thurrock (Essex) with offices in Bovey Tracey (Devon) and Bolton. We provide our clients with a maintenance and 24hr emergency repair service, nationwide as well as manufacturing all door systems in-house. We are seeking a Customer Service Coordinator to join our service desk in providing dedicated support to nominated customers.

This is on a full-time, permanent basis. Starting salary £25,000.00 + per annum following successful completion of probationary period. (PLUS monthly departmental bonus, half-yearly corporate bonus and reward schemes).

Areas of responsibility:

To provide dedicated support to nominated customers, including the collation and maintenance of any reports or documents relating to these accounts.
Raising jobs in Jobwatch system.
Assist the department in preparation of engineer’s daily workload.
Issue job information to engineers.
Make sure jobs are closed down by engineers, appertaining to your accounts, while on site.
Raise purchase orders to subcontractors.
Issue jobs to subcontractors.
Answer incoming calls in a timely manner.
Processing information uploaded by engineer's via their tablets.
Updating asset registers.
To be aware of all quotations and enquiries and ensure they are followed up in a timely manner, including the booking of jobs, keeping the customer fully informed of progress, dealing and accurately recording all telephone queries and ensuring all information is documented in JobWatch.
Maintain a high level of communication with nominated accounts, agree preferred frequency and type of reporting and ensure this is adhered to.
To ensure all customers are offered the Company after sales and maintenance support at all stages and levels within their contract.
All invoices to be accurately collated within agreed timeframes, ensuring disputes are resolved or communicated to the correct department for investigation and followed up.
All correspondence (both internal and external) must be accurately recorded and actioned on JobWatch where appropriate. All filing systems must be maintained with the aim of accuracy and ease of retrieval.
To carry out any other reasonable tasks as requested by your Line Manager or Director, ensuring all specific duties are completed accurately and punctually or within agreed deadlines.
Collate and check all paperwork for completed jobs and invoice, final inspection and post.
Run lists of outstanding calls/jobs, general housekeeping in system.
Bring to the attention of your Line Manager or Director any issues or problems relating to your accounts, if you have been unable to resolve. Key Performance Indicators
Respond to customer queries within 24 hours of receipt.
To adhere to and exceed SLA’s as agreed with customer.
To be aware of level of outstanding enquiries and quotations with no action.
Ensure quotation conversion rates are above 80%
No more than five disputes or complaints in any one month for all Key Accounts managed by National Accounts Co-ordinator.

This is a fantastic opportunity, a great starting package, ongoing training and additional benefits to the successful candidate.

Job Types: Full-time, Permanent

Pay: £28,000.00-£38,000.00 per year

Benefits:

Canteen
Employee discount
On-site parking
Profit sharing

Education:

GCSE or equivalent (preferred)

Experience:

customer service office enviroment: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

head of sales jobs in purfleet rm19

Customer Service Coordinator

CX Team Member

Assistant Store Manager - Bluewater

Internal Sales Executive | Insulation Wholesale

Head of Sales

General Manager

Head of People

Head of Customer Experience

Head of Premium Experience and Sales | O2

Head of Operations

Head of New Business

People & Service Manager

Estate Agent Selling Luxury Homes

Head of International Sales & Marketing

Head of Customer Success

Head of Sales

Chief of Staff

Product Team Leader

Head of Residential Sales

Head of Sales - Residential Properties

I want to receive the latest job alerts for head of sales in purfleet rm19

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