Work from home Work, Jobs in Radley, Oxf (with Salaries)

IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
2d
Graduate Office Assistant
University of Oxford —Oxford
- £28,437 - £32,108 a year
- Full-time
- Remote
- Databases
- University
- Organisational skills
On Call Firefighter
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £5,000 - £9,000 a year
- Part-time
- Remote
- No experience needed
- School
- Work from home
Project Specialist - Clinical Registry Coordinator - UK Based
IQVIA —Reading
- Full-time
- Remote
- Bachelor's degree
- Work from home
Data Acquisition Specialist - External Data (Remote - UK)
IQVIA —Reading
- Full-time
- Remote
- Computer Science
- English
- Bachelor's degree
- Work from home
Estate Agent Selling Luxury Homes
Fine & Country —Abingdon
- £100,000 - £120,000 a year
- Remote
- Sales
- Work from home
- Flexible schedule
Quick apply
Trainee Water Treatment Engineer
SMS Environmental —Oxford
- Up to £26,000 a year
- Full-time
- Remote
- Customer service
- Maintenance
- Communication skills
- Employee discount
- Sick pay
Quick apply
8d
Cottsway Project Triage Adviser
Citizens Advice —Witney
- £10,840 - £11,256 a year
- Remote
Data Product Manager
M3EU —Abingdon
- Full-time
- Remote
- Product management
- Agile
- SDLC
- Annual leave
- Employee discount
Quick apply
Operational Trainer
Barchester Healthcare —Oxford
- Remote
- Mentoring
- Training & development
Quick apply
Junior Schools Services Coordinator (JSSC) -Temporary position - Pamoja Education
Faria Online Schools —Oxford
- Full-time
- Remote
- Communication skills
- School
Quick apply
8d
Senior Researcher (Full time / Can be remote working)
Faith Associates —High Wycombe
- Full-time
- Remote
- Doctoral degree
- Research
- Master's degree
Premium Property Estate Agent
Fine & Country —Oxford
- £8,000 - £120,000 a year
- Remote
Quick apply
PLOS One Associate Editor- 12 Month FTC
Public Library of Science —Oxford
- £35,000 - £38,950 a year
- Remote
- Doctoral degree
- Research
- Travel
3h
IT Project Manager
KNAPP U.K. Limited —Chalgrove
- Full-time
- Remote
- Training & development
Pensions Administration - Continuous Improvement Analyst
XPS Pensions Group —Reading
- Full-time
- Remote
- Presentation skills
- Continuous improvement
- In-person
- Employee discount
- Referral programme
Implementation Consultant
SFG20 —Oxford
- Full-time
- Remote
- CRM software
- Analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
Data Team Lead
IQVIA —Reading
- Full-time
- Remote
- Bachelor's degree
- Mentoring
- Leadership
- Work from home
Senior Learning Specialist - EMEA
Vantive —Newbury
- Remote
- English
- Analysis skills
- Project management
Systems Software Engineer
KNAPP U.K. Limited —Chalgrove
- Full-time
- Remote
- Computer Science
- Computer literacy
- Engineering
1d

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IT Service Desk Analyst

Oxford Health NHS Foundation Trust -
Oxford

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Technical troubleshooting
Desktop support
Incident management
Incident queue management
User account management
Continuous improvement
Technical support incident logging
Customer support
IT incident logging
Application support
Incident log maintenance
Remote diagnostics
Mobile devices

Full job description

We are seeking a customer-focused and proactive IT Service Desk Analyst to join our IT team. Acting as the primary point of contact for IT support, you will provide first-line technical assistance to users across the organisation, ensuring a high-quality and efficient service is delivered in line with agreed Service Level Agreements (SLAs).

This is an excellent opportunity for an IT professional who enjoys problem-solving, delivering outstanding customer service, and working in a fast-paced support environment.
Key Responsibilities

Act as the main point of contact for all IT Service Desk enquiries, incidents, and service requests.

Provide first-line technical support for desktops, laptops, mobile devices, peripherals, applications, and IT systems.

Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues within agreed SLAs.

Log, manage, and prioritise incidents and service requests using the IT service management system.

Escalate complex issues and requests to 2nd and 3rd line support teams, or external suppliers, ensuring timely resolution.

Keep users informed of progress and resolutions, delivering excellent customer service throughout.

Maintain accurate records of incidents, requests, and solutions.

Contribute to continuous improvement initiatives and knowledge base documentation

You will be required onsite 5 days a week based at our site at Littlemore Mental Health Centre.

Provide first-line IT and telecommunications support as part of the IT Service Desk team, delivering excellent customer service and technical assistance to users across the organisation. Act as a primary point of contact for IT-related queries, troubleshooting and resolving a wide range of issues remotely using support tools where possible. Monitor and manage service desk requests, maintain accurate records within the call logging system, support user account administration, and ensure incidents and service requests are handled efficiently and escalated appropriately when required.

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Apply Now

Refine Your Search

work from home jobs in radley, oxf

IT Service Desk Analyst

Graduate Office Assistant

On Call Firefighter

Project Specialist - Clinical Registry Coordinator - UK Based

Data Acquisition Specialist - External Data (Remote - UK)

Estate Agent Selling Luxury Homes

Trainee Water Treatment Engineer

Cottsway Project Triage Adviser

Data Product Manager

Operational Trainer

Junior Schools Services Coordinator (JSSC) -Temporary position - Pamoja Education

Senior Researcher (Full time / Can be remote working)

Premium Property Estate Agent

PLOS One Associate Editor- 12 Month FTC

IT Project Manager

Pensions Administration - Continuous Improvement Analyst

Implementation Consultant

Data Team Lead

Senior Learning Specialist - EMEA

Systems Software Engineer

I want to receive the latest job alerts for work from home in radley, oxf

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