Account resolution specialist Work, Jobs in Reading, Brk (with Salaries)

E-Commerce Specialist
TP-Link UK Ltd —Reading
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Merchandising
- English
- Free parking
- Annual leave
Quick apply
6h
Business Development Manager - Cloud Pathway - UK
Fortinet —Reading
- Full-time
- Azure
- Sales
- AWS
Partner Connectivity Specialist
Virgin Experience Days —Bourne End
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- APIs
- Employee assistance programme
- Employee discount
Quick apply
Senior Operations Specialist – Aftersales (Chinese Speaking)
BYD Europe —Hounslow
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Business Development Manager - Cloud Products - UK
Fortinet —Reading
- Full-time
- Sales
- Analysis skills
- Bachelor's degree
Sage ERP Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- Sales
- ERP systems
- IT
Quick apply
10d
Quality Assurance and Operational Risk Specialist
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Quote and Order Escalations Specialist
Oxford Nanopore Technologies —Oxford
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
Senior FI-CO Consultant – RM-CA Implementation
HIREDIN —Newbury
- £400.00 - £500.85 a day
- Temporary
- Hybrid work
- Contracts
- Communication skills
Quick apply
10d
P2P Admin Support
Norgine —Uxbridge
- Full-time
- Hybrid work
- ERP systems
- Communication skills
Quick apply
13d
Credit Controller —- Fixed Term Contract
Keyloop —Reading
- Microsoft Excel
- ERP systems
- English
2d
Modern Work & Security Transformation Architect
CPS —Reading
- Full-time
- Azure
- Data analysis skills
- Travel
- Employee assistance programme
- Employee discount
Quick apply
13d
IT End-User Support Specialist
Lucy Group Head Office —Thame
- Azure
- Customer service
- Windows
Second Line Support
Southern Communications Group —Dummer
- £26,000 - £32,000 a year
- Full-time
- IT
- Communication skills
- Free parking
- Employee assistance programme
Senior Customer Service Advisor
Barclays —Guildford
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
2d
After Care Specialist
Tempur Sealy —Hayes
- Full-time
- Customer service
- Communication skills
Solicitor - Court of Protection (Property & Affairs)
EMG Solicitors —Reading
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Annual leave
- Employee assistance programme
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- ERP systems
- Microsoft Office
- IT
Quick apply
1d
Consumer Care Rep
Tempur Sealy —Hayes
- Full-time
- Customer service
- Communication skills

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account resolution specialist jobs near reading, brk

E-Commerce Specialist

TP-Link UK Ltd -
Reading

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year
6 hours ago

Benefits

Free parking
Annual leave
Company pension
Company events
Private medical insurance
Employee discount
Gym membership

Qualifications

Mandarin
Microsoft Excel
Merchandising
Business processes
English
SQL
Analysis skills
Bachelor's degree
SEO
Organisational skills
VBA
AI
Business
Communication skills
Python

Full job description

E-commerce Specialist

About the Role

We are looking for a proactive and detail-oriented E-commerce Specialist to join our UK E-commerce team. This role combines hands-on Amazon order and marketplace operations with data analysis, commercial optimisation, and cross-functional project support across the UK and Europe.

The successful candidate will be responsible for selected areas from the responsibilities listed below. The exact scope of the role will be tailored and may evolve based on the individual's experience, strengths, and development, as well as the company's business priorities and operational needs.

This role is suitable for someone who is comfortable managing detailed operational tasks while also using data, automation, AI tools, and process improvement to increase efficiency and business performance.

Key Areas of Responsibility

1. Marketplace & Order Operations

Manage the daily processing, tracking, and updating of Amazon orders, ensuring order information is accurate, complete, and handled on time. Coordinate with internal teams and external partners on order fulfilment, routine operational documents, status updates, and other day-to-day requirements through Seller Central and/or Vendor Central.

2. Inventory, Fulfilment & Issue Resolution

Monitor stock availability, replenishment, fulfilment status, and delivery schedules. Follow up on order exceptions, delivery issues, invoice queries, disputes, chargebacks, and account health matters, ensuring actions and progress are clearly recorded and communicated.

3. Product Listings, Promotions & Launches

Support product listing creation, catalogue maintenance, content updates, compliance checks, and product information accuracy. Assist with the planning, setup, execution, tracking, and follow-up of Amazon promotions, seasonal campaigns, samples, and new product launches.

4. Data, Reporting & Business Optimisation

Maintain accurate operational records and analyse sales, traffic, conversion, advertising, inventory, and operational data. Prepare regular reports, dashboards, and trackers, identify risks and opportunities, and provide clear recommendations to improve performance.

5. Market, Content & Customer Experience

Monitor competitors, category trends, pricing, promotional activity, reviews, and marketplace performance. Work with marketing, advertising, and content teams to improve product presentation, keyword visibility, organic ranking, paid traffic coordination, and customer experience.

6. Process Improvement & Cross-functional Support

Maintain SOPs and operational documentation, support marketplace expansion and other e-commerce projects, and explore automation, AI tools, and process improvements to increase accuracy and efficiency. Provide additional operational and administrative support as required by the business.

Requirements

Bachelor's degree or equivalent practical experience.
Strong attention to detail and a reliable, right-first-time approach to operational tasks.
Good organisational skills with the ability to manage multiple priorities and deadlines.
Strong analytical and problem-solving skills, with confidence working with operational and commercial data.
Good Microsoft Excel skills, including data checking, filtering, formatting, formulas, and basic analysis.
Good written and spoken English, with clear communication and strong teamwork skills.
Proactive, responsible, patient, self-motivated, and willing to take ownership of tasks.
Preferred Qualifications
Experience in Amazon Marketplace, e-commerce operations, order processing, logistics, supply chain, or a related role; strong graduates will also be considered.
Familiarity with Amazon Seller Central, Vendor Central, marketplace operations, product listings, promotions, or account health management.
Experience with Amazon advertising, SEO, product content optimisation, or e-commerce analytics.
Experience using AI or automation tools such as ChatGPT, Claude, Gemini, Python, SQL, VBA, or Google Apps Script.
Familiarity with tools such as Keepa, Helium 10, Data Dive, SellerSprite, or similar platforms.
Mandarin language skills would be an advantage for communication with China-based teams and partners.
Good aesthetic awareness and an understanding of online merchandising and product presentation.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

Pay: £28,000.00-£32,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
Gym membership
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

account resolution specialist jobs in reading, brk

E-Commerce Specialist

Business Development Manager - Cloud Pathway - UK

Partner Connectivity Specialist

Senior Operations Specialist – Aftersales (Chinese Speaking)

Business Development Manager - Cloud Products - UK

Sage ERP Software Support Consultant (Finance)

Account Manager

Quality Assurance and Operational Risk Specialist

Quote and Order Escalations Specialist

Senior FI-CO Consultant – RM-CA Implementation

P2P Admin Support

Credit Controller —- Fixed Term Contract

Modern Work & Security Transformation Architect

IT End-User Support Specialist

Second Line Support

Senior Customer Service Advisor

After Care Specialist

Solicitor - Court of Protection (Property & Affairs)

Customer Success Manager

Consumer Care Rep

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