It executive Work, Jobs in Reading, Eng (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Telesales Executive – Solar & Air Source Heat Pumps (Leads Provided, No Cold Calling)
GHE Solar Ltd —Newbury
- £24,420 - £50,000 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- IT
- Free parking
- Flexitime
Quick apply
Reporting Executive
REL Field Marketing —Winnersh
- £25,000 a year
- Full-time
- Organisational skills
- IT
- Annual leave
- Employee discount
5d
Corporate Account Executive, UK
CrowdStrike —Reading
- Full-time
- Hybrid work
- Sales
- English
- Travel
PMO Coordinator
SSE —Reading
- £57,150 - £68,295 a year
- Microsoft Excel
- Organisational skills
- IT
- Employee discount
- Gym membership
5d
Junior Account Executive
REL Field Marketing —Winnersh
- £23,500 a year
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Global Insight Analyst
Profitero —Wokingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- SQL
- Flexible schedule
- Referral programme
Quick apply
9d
Portfolio Analyst
AWE —Reading
- £39,500 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Project management
- Free parking
- Annual leave
8d
Constant Climate Executive UKIE
IAG Cargo —Hounslow
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee discount
- Gym membership
8d
Marketing Executive
Apacor Ltd —Wokingham
- £40,000 a year
- Full-time
- Sales
- Laboratory experience
- Travel
- Annual leave
Quick apply
5d
Security Executive
IAG Cargo —Hounslow
- Hybrid work
- Management
- Military
- Travel
- Employee discount
- Gym membership
Executive Assistant (12 month FTC)
BD —Winnersh
- £27,600 - £42,075 a year
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Customer Experience Executive
cinch —Hook
- £28,000 a year
- Monday to Friday
- Customer service
- Data entry
- Employee assistance programme
Quick apply
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- IT
- AI
- Leadership
Quick apply
Administrative Assistant (contract)
Microsoft EMEA —Reading
- £110 - £120 a day
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
PMO Lead
SSE —Reading
- £71,869 - £85,880 a year
- Microsoft Excel
- Data analysis skills
- IT
- Employee discount
- Gym membership
6d
Customer Service Team Leader
Macfarlane Group —Reading
- £35,000 - £40,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Annual leave
1d
Business Development Executive
MCFT —Maidenhead
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Maintenance
- Presentation skills
- Annual leave
- Life insurance
Quick apply
Inside Sales Executive
Kyocera Document Solutions —Reading
- £26,000 - £30,500 a year
- Full-time
- CRM software
- Sales
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
Field Staff Coordinator
REL Field Marketing —Winnersh
- £26,000 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Work from home

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Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

it executive jobs in reading, eng

Customer Services Executive

Telesales Executive – Solar & Air Source Heat Pumps (Leads Provided, No Cold Calling)

Reporting Executive

Corporate Account Executive, UK

PMO Coordinator

Junior Account Executive

Global Insight Analyst

Portfolio Analyst

Constant Climate Executive UKIE

Marketing Executive

Security Executive

Executive Assistant (12 month FTC)

Customer Experience Executive

Head of Service Desks - Reading, UK

Administrative Assistant (contract)

PMO Lead

Customer Service Team Leader

Business Development Executive

Inside Sales Executive

Field Staff Coordinator

I want to receive the latest job alerts for it executive in reading, eng

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