Senior service delivery manager Work, Jobs in Reading, Eng (with Salaries)

Operations Delivery Manager
Unitspark Ltd —Theale
- £80,000 a year
- Full-time
- Management
- Supervising experience
- Project management
- Paid training
Quick apply
Senior Delivery Lead
SSE —Reading
- £68,100 - £102,100 a year
- PMP
- IT
- Leadership
- Employee discount
- Gym membership
6d
Head of Regional Service
Chubb Fire & Security —Thames Valley
- £41,228.04 - £65,000.00 a year
- Full-time
- Hybrid work
- Management
- Team management
- Contracts
- Free parking
- Store discount
Quick apply
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
3d
Senior Customer Service Manager
Unum Group —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Annual leave
10d
Senior Brand Manager
Allianz —Guildford
- £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
- Employee discount
12d
Senior Category Manager
AWE —Reading
- £63,270 - £85,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Senior Contract Manager
AWE —Reading
- £63,000 - £75,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Contracts
- Free parking
- Annual leave
14d
Senior Program Manager
ASSA ABLOY —Reading
- Part-time
- Spanish
- Computer Science
- PMP
- Annual leave
11d
Senior Delivery Lead- Cyber
SSE —Reading
- £68,100 - £102,100 a year
- PMP
- IT
- Leadership
- Employee discount
- Gym membership
10d
Area Services Manager
Emcor —Reading
- £40,203 a year
- Full-time
- Management
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Supplier Relationship Manager
SSE —Reading
- £51,600 - £77,400 a year
- Contracts
- Communication skills
- Employee discount
- Gym membership
14h
Senior Project Manager
Glanua —Aldermaston
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Civil engineering
- Annual leave
- Employee assistance programme
Quick apply
Senior Project Manager H/F
Groupe Ortec —Theale
- £75,000 - £82,000 a year
- Management
- Engineering
- Project management
- Employee assistance programme
Quick apply
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Transaction Services Manager/Senior Manager
BDO —Reading
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
Senior Commercial Manager
AWE —Reading
- £63,000 - £85,000 a year
- Full-time
- Hybrid work
- Travel
- Contracts
- IT
- Annual leave
- Employee assistance programme
Area Supervisor
SBFM —Reading
- £29,000 a year
- Travel
- IT
- Communication skills
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- IT
- AI
- Leadership
Quick apply
Senior Site Manager
RW Armstrong Group —Oxford
- Full-time
- Management
- Construction experience
- Employee assistance programme
- Employee discount
Quick apply

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Operations Delivery Manager

Unitspark Ltd -
Theale

Quick apply

Job details

Permanent | Full-time
£80,000 a year

Benefits

Paid training
Company pension
On-site parking

Qualifications

Management
Supervising experience
Project management
Contracts
Leadership
Communication skills

Full job description

Purpose of role

Unitspark are an Electrical and Mechanical Engineering contractor working within the UK construction industry, mainly within Water Utilities, delivering specialist projects with individual values ranging from £1K to £1M.

As Operations Delivery Manager, you will be required to manage the output of the company, ensuring all projects are delivered safely, on time, within budget and to the highest technical standards. This role combines leadership, commercial awareness, and technical understanding to drive operational excellence across all mechanical and electrical projects.

Key responsibilities

Typical (non-exhaustive) duties may include: -

Management of all Operations functions for Southern Water and Thames Water general maintenance and electrical services (GMES) contracts for the business, including meeting the client’s delivery requirements and forecasting output. Establishing KPI’s for these areas and reporting these functions.
Lead and mentor a team of Engineers and Project Managers; providing guidance, workload management, and professional development. Including inductions, quarterly team meetings, yearly competency assessments, performance management, training plans and assurance of correct PPE, equipment and tools.
Work closely with commercial teams on forecasting and cost control. Review project financials, variations, procurement decisions and subcontractor performance.
Drive growth in revenue for projects across GMES frameworks to meet company annual sales forecast.
Manage electrical and mechanical resource planning to effectively maintain clear communication with stakeholders and senior management regarding demand vs capacity.
Plan, forecast and expedite monthly output, ensuring client’s expectations are met with delivery schedules and output figures are maintained.
Ensure that production schedules are maintained and ensure operations meet resource and logistical obligations.
Ensure that all our processes are meeting the standards set out in the company Quality systems, and client specific standards.
Identify and implement business improvement initiatives to deliver excellent customer service, drive improvements to H&S and quality compliance and drive financial efficiencies.
Ensure that all processes and procedures, through the SHEQ manager (equipment and employees fall in line with the Health and Safety requirements of the company). This includes ensuring all testing and certification is kept up to date, and in line with current legislation.
Using the NCR system and investigating all non-conformances and report on the findings to the management team ensuring a continuous culture of improvement is maintained.
Oversee the procurement and stock process and ensure that they meet the requirements of the company ensuring the best Commercial and Technical benefits are met for the company.
Report monthly at the management meetings all relevant activity for your area.
Appraisals, Training and Skills are managed and developed for your managed areas and Teams.
As part of the Senior Management team, you will be required to attend and report on your area’s performance

Qualifications and Skills

Proven experience in an operations or project management role within the water industry.
Excellent leadership, communication and management skills.
Strong commercial acumen and experience managing budgets, contracts and suppliers.
Ability to manage multiple projects simultaneously in a fast-paced environment.
Excellent stakeholder management skills to liaise with regulatory bodies and clients.

Desirable for the role

Previous experience scaling teams or operations during periods of business growth.
Formal leadership or management training

Pay: £80,000.00 per year

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior service delivery manager jobs in reading, eng

Operations Delivery Manager

Senior Delivery Lead

Head of Regional Service

Senior Customer Experience Manager

Senior Customer Service Manager

Senior Brand Manager

Senior Category Manager

Senior Contract Manager

Senior Program Manager

Senior Delivery Lead- Cyber

Area Services Manager

Supplier Relationship Manager

Senior Project Manager

Senior Project Manager H/F

Customer Operational Delivery Manager

Transaction Services Manager/Senior Manager

Senior Commercial Manager

Area Supervisor

Head of Service Desks - Reading, UK

Senior Site Manager

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