Support engineer Work, Jobs in Remote (with Salaries)

Technical Support Engineer
Axonius —Remote
- Remote
- Computer networking
- APIs
- Linux
9d
Technical Support Engineer
Zenzero Solutions —Remote
- Weekend availability
- Remote
- IT
- Linux
- Communication skills
2nd Line Engineer
Leidos —Remote
- £36,900 - £46,100 a year
- Full-time
- Remote
- Computer networking
- Annual leave
- Work from home
Internal Support Engineer
Nerdio —Remote
- Full-time
- Hybrid work
- Azure
- Management
- SharePoint
- Annual leave
Quick apply
Application Support Engineer, UK, OEX
Crypto.com —Remote
- Weekend availability
- Remote
- DevOps
- English
- Java
Quick apply
IT Support Engineer
Leidos —Remote
- £28,800 - £33,900 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- SQL
- Annual leave
- Work from home
2d
API Engineer
DistroKid —Remote
- £100,000 - £200,000 a year
- Remote
- Azure
- DevOps
- AWS
- Annual leave
- Flexible schedule
Escalation Engineer (Tier 3 Support)
Nerdio —Remote
- Full-time
- Remote
- Azure
- Management
- Windows
- Annual leave
Quick apply
10d
SRE / DevOps Engineer (human)
CopeCart GmbH —Remote
- Remote
- DevOps
- AWS
- Linux
- Flexible schedule
Quick apply
Senior System Engineer
Leidos —Remote
- £61,500 - £78,800 a year
- Full-time
- Remote
- Engineering
- Bachelor's degree
- Organisational skills
- Annual leave
- Work from home
Frontend Engineer
SkySpecs —Remote
- £60,000 - £100,000 a year
- Full-time
- Hybrid work
- English
- Annual leave
Quick apply
AWS Support Engineer
Idox Group —Remote
- Remote
- AWS
- Leadership
Senior Technical Support Engineer
Nice —Remote
- Remote
- Oracle
- Computer Science
- Customer service
Desktop Motor Engineer
Winn Group - Winn Solicitors Ltd —Remote
- £38,000 - £45,000 a year
- Full-time
- Remote
- Analysis skills
- Organisational skills
- Health & wellbeing programme
- Flexible schedule
Quick apply
3d
Mid-Level DevOps Engineer
Akoova —Remote
- £40,000 - £60,000 a year
- Full-time
- Remote
- DevOps
- AWS
- Linux
- Work from home
Quick apply
Internal Integration Service Engineer
Zenzero Solutions —Remote
- Hybrid work
- Windows
- IT
- Communication skills
Senior Site Reliability Engineer
Honeycomb.io —Remote
- £127,670 - £150,200 a year
- Remote
- AWS
- Project management
- Communication skills
- Annual leave
Central Vehicle Damage Assessor (VDA)
The Vella Group —Remote
- Full-time
- Remote
- Childcare
- Travel
- Contracts
- Free parking
- Employee discount
Quick apply
Solutions Engineer - UK Remote
Embrace —Remote
- £130,000 - £160,000 a year
- Remote
- Java
- JavaScript
- Travel
Technical Support Engineer
Saviynt —Remote
- Full-time
- Remote
- Oracle
- Java
- SQL

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Technical Support Engineer

Axonius -
Remote

Apply Now

Job details

9 days ago

Qualifications

Authentication
TCP
cURL
MongoDB
Technical support
Firewall
Docker
SSL
REST
Computer networking
B2B
APIs
Linux
TCP/IP
Python
Shell Scripting

Full job description

The Technical Support Engineering team serves as the global foundation for customer success by providing expert technical assistance and driving efficient solutions to complex product challenges. As a Technical Support Engineer, you will act as a primary point of contact and escalation lead, ensuring high-quality incident resolution and continuous process improvement. The mission of this team is to deliver exceptional technical support through meticulous troubleshooting and proactive knowledge sharing.

Responsibilities

Manage the full lifecycle of assigned technical support tickets, performing routine follow-ups and documentation within the case management system.
Author and maintain internal and external knowledge-base articles, how-to guides, and troubleshooting documentation.
Analyze ticket patterns and provide objective feedback to management regarding improvements to support processes and procedures.

Minimum Qualifications

3+ years of professional experience in a Technical Support role, specifically within the software or technology sectors.
Professional experience in troubleshooting networking fundamentals, including TCP/IP, routing, subnets, firewall rules, and proxy connectivity.
Experience utilizing RESTful APIs and navigating Linux Shell environments to perform technical tasks in an enterprise setting.
Proven ability to translate complex technical concepts into written business-to-business documentation and escalation notes for senior engineering teams.

Preferred Qualifications

Experience reading or writing code, with a specific proficiency in Python.
Ability to analyze application logs, build cURL commands, and utilize data sets to resolve technical issues.
Technical experience troubleshooting TLS, SSL certificates, and SAML authentication protocols.
Proficiency with database platforms and the ability to troubleshoot data retrieval issues.
Hands-on experience with MongoDB and OpenVPN.
Professional experience managing and troubleshooting applications within Docker containers.

#LI-REMOTE

#LI-AZ1

About Axonius:

Axonius transforms cyber asset intelligence into actionability. With the Axonius Asset Cloud, customers preemptively tackle high-risk and hard-to-spot threat exposures, misconfigurations, and overspending. The integrated platform brings together data from every system in an organization's IT infrastructure to optimize mission-critical risk, performance, and cost measures via actionable intelligence.

Covering cyber assets, software, SaaS applications, identities, vulnerabilities, infrastructure, and more, Axonius is the one place to go for Security, IT, and GRC teams to continuously drive actionability across the organization. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius supports millions of assets for leading customers across industries and around the world.

Axonius makes it a priority to invest in our people with competitive compensation and benefits, growth opportunities, community-building, and so much more. Learn more about benefits at Axonius.

At Axonius we support a diverse and inclusive workplace and believe in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status.

By submitting your application to us, you acknowledge that your personal data will be processed in accordance with our Global Job Candidate Privacy Notice.

Apply Now

Refine Your Search

support engineer jobs in remote

Technical Support Engineer

Technical Support Engineer

2nd Line Engineer

Internal Support Engineer

Application Support Engineer, UK, OEX

IT Support Engineer

API Engineer

Escalation Engineer (Tier 3 Support)

SRE / DevOps Engineer (human)

Senior System Engineer

Frontend Engineer

AWS Support Engineer

Senior Technical Support Engineer

Desktop Motor Engineer

Mid-Level DevOps Engineer

Internal Integration Service Engineer

Senior Site Reliability Engineer

Central Vehicle Damage Assessor (VDA)

Solutions Engineer - UK Remote

Technical Support Engineer

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