Service consultant Work, Jobs in Ridge, Hrt (with Salaries)

Customer Service Consultant
King Living —Hemel Hempstead
- Full-time
- CRM software
- Conflict management
- AI
- Employee assistance programme
- Employee discount
Quick apply
2d
Sales and Design Consultant
Sofas and Stuff —St Albans
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick apply
Safety & Compliance Officer
JMC Aviation —Stansted Airport
- £350 a day
- Monday to Friday
- Computer literacy
- English
- Analysis skills
Clinic Assistant/Chaperone
The Gynaecology Partnership Ltd —Edgware
- £13.50 an hour
- Microsoft Word
- Customer service
- English
Quick apply
1d
Retail Sales Assistant - New Store Opening
Mamas & Papas —St Albans
- Part-time
- Customer service
- Retail sales
- Employee discount
Quick apply
Sales Advisor
Tapi —Watford
- Full-time
- Employee assistance programme
- Employee discount
Head of Customer Success
Commusoft —London
- £74,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Leadership
Retail Store Supervisors/Team Leaders - New Store Opening
Mamas & Papas —St Albans
- Part-time
- Customer service
- Team management
- Employee discount
Quick apply
Planning Officer
Civic Recruitment Limited —Barnet
- £32.46 an hour
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
13d
Band 4 - RAC Co-ordinator, Gynaecology
West Hertfordshire Teaching Hospitals NHS Trust —Watford
- £29,812 - £32,715 a year
- Part-time
- Communication skills
6d
Administrative Consultant
CIBT —Hoddesdon
- Monday to Friday
- Microsoft Word
- Analysis skills
- Banking
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Welwyn
- £3,800 a month
- Full-time
- Sales
Quick apply
Travel Sales Consultant
Trailfinders —Windsor
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission
Air Charter Service —Surbiton
- £35,000 a year
- Full-time
- Sales
- Travel
- Communication skills
- Gym membership
Quick apply
Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission
The Travel Division —Surbiton
- £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Gym membership
Quick apply
Warehouse Assistant
Tapi —Watford
- £30,000 a year
- Full-time
- Customer service
- Forklift
- Communication skills
- Employee assistance programme
- Employee discount
6d
Facilities Co-ordinator (3 days/15 hours per week)
APEM —Letchworth
- Organisational skills
- Communication skills
- Annual leave
Home Consultant
Tapi —North London
- Full-time
- Sales
- Employee assistance programme
- Employee discount
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Potters Bar
- £3,800 a month
- Full-time
Quick apply
Liz Earle - Counter Manager
Boots —Watford
- £27,121 - £30,506 a year
- Part-time
- School
- Store discount
- Employee discount

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Customer Service Consultant

King Living -
Hemel Hempstead

Quick apply

Job details

Full-time
2 days ago

Benefits

Employee assistance programme
Employee discount

Qualifications

CRM software
Stakeholder collaboration
Process improvement
Internal department liaison
Conflict management
Customer support
Customer interaction
Multidisciplinary collaboration
AI
Interpersonal troubleshooting
Communication skills

Full job description

Customer service role at a globally recognised Australian design brand.
Grow your career within a values-driven, globally expanding business.
Generous discounts, career pathways & a values-driven team culture.

Be the customer's advocate — resolving complex issues with empathy, speed and ownership.

The King Difference
This is not just a customer service role where you follow a script and close a ticket.

This is a solutions-focused role where you own warranty and service cases end to end — navigating product issues, repairs and service challenges with a creative mindset and genuine accountability. You will use AI-enabled tools to work smarter, communicate transparently with customers throughout their journey, and deliver resolutions that reflect the premium King Living standard.

You will work closely with Customer Service, Warranty, Delivery and internal teams to route issues to the right place and follow through to resolution — and you will report back the themes and trends you see every day to help King Living get better at the things that matter most to customers.

If you are a customer-first professional with strong problem-solving instincts and a genuine drive to make things right — this is the role for you.

What You Will Own

Warranty Resolution & Case Ownership
Own post-sale warranty and service enquiries from start to finish — troubleshooting concerns with a creative, solutions-focused mindset that balances process with a great customer experience.

Customer Communication & Coordination
Maintain transparent, timely communication throughout every case — managing expectations, setting service windows and coordinating internally to keep resolutions on track.

AI-Driven Support
Apply AI tools and automations to improve accuracy, turnaround and customer messaging — identifying opportunities to improve first-contact resolution.

Escalation & Operational Support
Identify high-risk or complex issues and escalate appropriately — maintaining strong product knowledge to advise customers accurately on care, materials and coverage.

Process & Improvement
Ensure resolutions align with quality standards and contribute to process improvements and knowledge base articles that make the team better over time.

Who You Are

You will likely come from a customer service, warranty or after-sales support role — ideally within furniture, retail or a service-based industry. What matters most is your empathy, your ownership mindset, and your commitment to resolving every case with care and speed.

You are a solutions-focused customer service professional who takes genuine pride in delivering great outcomes for customers.

Proven background in customer service, preferably in furniture, retail or service-based industries
Strong conflict resolution, de-escalation and communication skills
Familiarity with CRM platforms — Salesforce Customer 360 experience is an advantage
Understanding of warranties, consumer guarantees and product fault assessment
Comfortable using digital tools, AI-enabled systems and knowledge bases
Problem-solving mindset with a genuine focus on customer satisfaction
Strong product knowledge — or the curiosity and drive to build it quickly

AI at King Living
King Living is actively embracing AI across the business to remove friction, increase visibility and accelerate decision making. We are looking for people who are curious, open-minded and excited by the opportunity to use AI and emerging technologies to improve efficiency, automate repetitive tasks and create more time for creative thinking and innovation. You do not need to be an AI expert — but you should have the mindset and willingness to adopt new tools that help us move faster and work smarter.

Why People Join King Living — And Stay

An Iconic Australian Brand
Since 1977, King Living has redefined Australian furniture design. With showrooms across Australia, New Zealand, the UK, Canada, Singapore, Malaysia, the USA, China and Thailand — you will be supporting customers of a genuinely global premium brand.

AI-Forward Environment
King Living actively embraces AI and emerging technologies — you will be equipped with the tools to work smarter and focus more on what matters most: the customer.

Career Growth
Clear pathways into Senior Customer Service Representative, Team Manager, and specialist enablement or quality roles.

Generous Discounts
Employee and family & friends discounts on our full premium product range.

Family First
Paid parental leave to support you through every stage of life.

A Team That Backs You
A supportive, values-driven environment with an EAP program and regular team events.

About King Living
King Living is a family-owned Australian design company with a global footprint and a reputation for innovation, craftsmanship and timeless design. Everything we do is guided by four values: Passion. Integrity. Collaboration. Innovation. These are not words on a wall — they shape how we lead, create and grow.

Our hiring decisions are based not only on experience and skills, but on mindset, attitude and alignment with our values. King Living is an equal opportunity employer. All applicants will be considered regardless of race, sexuality, religion, colour, gender identity or parental status.

Ready to champion King Living customers with empathy and expertise? We'd love to hear from you.

Quick apply

Refine Your Search

service consultant jobs in ridge, hrt

Customer Service Consultant

Sales and Design Consultant

Safety & Compliance Officer

Clinic Assistant/Chaperone

Retail Sales Assistant - New Store Opening

Sales Advisor

Head of Customer Success

Retail Store Supervisors/Team Leaders - New Store Opening

Planning Officer

Band 4 - RAC Co-ordinator, Gynaecology

Administrative Consultant

JUNIOR SALES ADVISOR

Travel Sales Consultant

Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission

Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission

Warehouse Assistant

Facilities Co-ordinator (3 days/15 hours per week)

Home Consultant

JUNIOR SALES CONSULTANT

Liz Earle - Counter Manager

I want to receive the latest job alerts for service consultant in ridge, hrt

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