Onsite service assistant Work, Jobs in Ridingmill, Nbl (with Salaries)

Onsite Service Assistant
Apogee Corp —Newcastle upon Tyne
- Monday to Friday
- Computer literacy
- Computer skills
- In-person
- Employee assistance programme
- Employee discount
VacancyTitle: Activities Assistant
Northumbrian Water/Essex & Suffolk Water —Hexham
- £25,878 - £28,100 a year
- Weekend availability
- Customer service
- Guest services
- Annual leave
- Employee assistance programme
2d
Customer Advisor
Boots —Gateshead
- £13.02 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
Sales Assistant
HSL Chairs —Blaydon
- £12.80 an hour
- Part-time
- Customer service
- Retail sales
- Free parking
- Employee discount
Quick apply
1d
Trainee Project Engineer
Glacier Energy —Washington
- Full-time
- Continuous improvement
- Communication skills
Quick apply
Purchase Ledger Clerk
Peacocks Medical Group —Newcastle upon Tyne
- Full-time
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
3d
Oliver Wyman - Team Assistant - Newcastle
Oliver Wyman —Newcastle upon Tyne
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Cleaning Assistant
Durham University —Durham
- £24,479 a year
- 8 hour shift
- Computer literacy
- University
- Cleaning
- Annual leave
- Employee assistance programme
12d
Healthcare Assistant
Spire Healthcare —Washington
- Weekend availability
- Microsoft Office
- Patient care
- Hospital experience
- Free parking
- Annual leave
Golf Shop Assistant
MERCURE —Washington
- Part-time
- Bar
- Hotel
- Employee discount
Quick apply
Casual Hospitality Assistant
Sunderland Greyhound Stadium —Sunderland
- £12 an hour
- Bar
- Customer service
- Conflict management
Relief Nursery Practitioner
Busy Bees —Gateshead
- £8.50 - £12.75 an hour
- Free parking
- Employee assistance programme
1d
Senior Care Assistant
dairy lane care centre —Sunderland
- £13.21 an hour
- Full-time
- Medication administration
- Supervising experience
- Team management
- Free parking
- Annual leave
Quick apply
Nursery Practitioner Level 3
Busy Bees —North Shields
- £12.77 an hour
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
EHCP Learning Support Assistant
Learning Curve Group —Sunderland
- £16.50 - £18.50 an hour
- Part-time
- Experience working with individuals with disabilities
- Annual leave
11d

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Alarm Call Handler (Part-Time Mornings)
Verisure Services (UK) Limited —Newcastle upon Tyne
Making outbound calls to communicate what is happening during an incident and to ensure customers’ security. Receiving Inbound calls from customers and handling…
£24,500 - £26,500 a year
Quick apply
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
Making outbound calls to keep customers informed. Preventing false alarms by advising customers on system use. PerkBox rewards, discounts and freebies.
£25,500 - £26,500 a year
Quick apply

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Onsite Service Assistant

Apogee Corp -
Newcastle upon Tyne

Apply Now

Job details

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Technical troubleshooting
Minor repairs
Computer literacy
Computer skills
Customer support
Customer interaction
Remote diagnostics
Help desk

Full job description

Newcastle upon Tyne
Job Summary ABOUT US
With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT – delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS
As part of Apogee’s Managed Print Service, this role is to support and maintain devices within a specified client account based on site. Utilising both remote monitoring software and incident management applications the Onsite Service Assistant will provide first level service support (hardware and software). Acting as Apogee’s front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels.
Respond to and escalate customer service requests
Mapping Desktop Print Queues and Troubleshooting
Attend to basic break/fix for printer jams and/or other minor issues
Consumable management/Re-stock (Ink/Toner Order and Installation) including recycling
Monitor a large fleet of print devices
Ensuring client devises are operating correctly
Reporting device performance back to the ASM (Area Service Manager)
Ensuring high level of client satisfaction
The working pattern for this role is Monday to Friday, 08:30 to 16:30. This is onsite 5 days per week. SKILLS AND EXPERIENCE REQUIRED
Proven ability to deal with clients in a professional and courteous manner, both remotely and
Ability to follow both verbal and written instructions, and to follow procedures and processes.
Ability to work under pressure, handling multiple tasks to ensure timely completion of all
aspects of the role
Ability to organise workload to ensure maximum output is achieved whilst meeting customer
requirements
Proven ability to self-motivate and work either as part of an effective team or unsupervised
Customer centric
Computer literate
IT knowledge, technical aptitude highly desired
Flexible approach to work and an ability to embrace change

ENHANCED DBS:
This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case-by-case basis, in line with our policy on the recruitment of ex-offenders BENEFITS
Flexible working options
33 days holiday including bank holidays
Holiday purchase scheme
Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
2 paid days off per year for voluntary work to support our local communities
Staff Reward Scheme
Pension scheme
Life assurance 4 x salary
Sponsorship for professional development and memberships
Employee Assistance Programme, including financial wellbeing support
Mental health first aider support programme
Cycle2work scheme
Discounted Gym Membership
Eye care voucher scheme
Free flu vaccinations
Employee social events and recognition activities throughout the year
HP Employee discount programmes
Mobile phone discounts WHY JOIN APOGEE
At Apogee, our values – Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility – shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them.
Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.
We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 – we are committed to making your experience inclusive and accessible.
We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.
Our award-winning customer service speaks for itself – take a look at our excellent Trustpilot reviews and our “Customer Experience Foundation Membership” accreditation.
Our application form is quick and easy – no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.
Ready for a fresh start but feeling nervous after time out of work? You’re not alone — the Talent Team at Apogee are here to support you every step of the way and help you take that first step back into work with confidence. If it helps, you’ll also find useful resources and guidance on our careers page to support you.

About us
About you
Benefits

Apply Now

Refine Your Search

onsite service assistant jobs in ridingmill, nbl

Onsite Service Assistant

VacancyTitle: Activities Assistant

Customer Advisor

Sales Assistant

Trainee Project Engineer

Purchase Ledger Clerk

Oliver Wyman - Team Assistant - Newcastle

Cleaning Assistant

Healthcare Assistant

Golf Shop Assistant

Casual Hospitality Assistant

Relief Nursery Practitioner

Senior Care Assistant

Nursery Practitioner Level 3

EHCP Learning Support Assistant

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