Support associate Work, Jobs in Ropley, Ham (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Support Worker ( Enablement Associate)- Winchester (LBPO85)
PBS4 —Winchester
- £14.14 - £14.15 an hour
- Paid training
- Annual leave
Quick apply
8d
Project Manager Apprentice
QA Apprenticeships —Guildford
- £18,000 - £24,000 a year
- Full-time
- Microsoft Office
- Project management
- Organisational skills
- Annual leave
Laboratory Analyst
Ecolab Inc. —Andover
- Full-time
- Engineering
- Laboratory experience
- Microsoft Office
- Employee stock purchase plan
Retail Sales Advisor - Hedge End
Oak Furnitureland —Hedge End
- £48,300 - £53,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Senior Associate Physiotherapist
Therapies On Thames —Alton
- £45 - £50 an hour
- Part-time
- Anatomy knowledge
- Patient care
- Medical terminology
Quick apply
Resident Experience Associate
CompassRock International —Southampton
- £27,000 - £30,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Computer literacy
- Annual leave
- Sick pay
Quick apply
Business Analyst, Associate
Infor —Farnborough
- Full-time
- Hybrid work
- Computer Science
- Data analysis skills
- SQL
13d
Medical Call Handler
The Cambridge Practice —Aldershot
- From £24,784.50 a year
- Full-time
- Administrative experience
- Office experience
- Health & wellbeing programme
- Sick pay
Quick apply
Associate Lecturer in GCSE English (Bank) [Ref: CC2970]
Chichester College Group —Chichester
- £26.85 - £41.87 an hour
- Microsoft Excel
- English
- Teaching
- Employee discount
14d
Urban Outfitters Stockroom/Sales Associate - Guildford, UK
Urban Outfitters —Guildford
- Part-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
19h
3rd Line IT Support Engineer
Communications Solutions UK —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Computer networking
- SharePoint
- Work from home
Quick apply
FS&QA Administrator
Rich Products Corporation —Andover
- Microsoft Office
- Analysis skills
- Bakery
- Annual leave
Associate Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Pensions Administrator
XPS Pensions Group —Portsmouth
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Senior Sales Associate
L'Occitane en Provence - UK & Ireland —Chichester
- £14.30 an hour
- Hybrid work
Quick apply
Client Support Administrator
Amentum —Reading
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
Associate Lecturer in English - Sessional
City of Portsmouth College —Portsmouth
- £30,248.30 - £44,298.68 a year
- Part-time
- English
- Education
- Construction experience
- Free parking
- Annual leave
Quick apply
1h
Rehabilitation Assistant - Community
Phyllis Tuckwell Hospice —Farnham
- £29,202 a year
- Full-time
- Hospice
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Consultant / Consultant, Air Quality - Basingstoke
WSP —Basingstoke
- Part-time
- Hybrid work
- Data analysis skills
- IT
- Communication skills
- Flexitime
- Work from home

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Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

support associate jobs in ropley, ham

Contact Centre Associate

Support Worker ( Enablement Associate)- Winchester (LBPO85)

Project Manager Apprentice

Laboratory Analyst

Retail Sales Advisor - Hedge End

Senior Associate Physiotherapist

Resident Experience Associate

Business Analyst, Associate

Medical Call Handler

Associate Lecturer in GCSE English (Bank) [Ref: CC2970]

Urban Outfitters Stockroom/Sales Associate - Guildford, UK

3rd Line IT Support Engineer

FS&QA Administrator

Associate Application Analyst

Pensions Administrator

Senior Sales Associate

Client Support Administrator

Associate Lecturer in English - Sessional

Rehabilitation Assistant - Community

Assistant Consultant / Consultant, Air Quality - Basingstoke

I want to receive the latest job alerts for support associate in ropley, ham

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