Support analyst Work, Jobs in Rutherglen South, Slk (with Salaries)

1st Line Support Analyst
DataVita —High Blantyre
- Computer networking
- Communication skills
- Annual leave
Quick apply
12d
Governance & Reporting Lead
Scottish Power —Cambuslang
- From £55,200 a year
- Analysis skills
- Presentation skills
- Business
- Annual leave
- Employee discount
12d
Specialist Customer Care Advisor - Telephony
Barclays —Glasgow
- £27,700 a year
- Computer literacy
- Computer skills
- Banking
3rd Line Support Analyst
DataVita —High Blantyre
- Communication skills
- Annual leave
Quick apply
IFS Support Analyst
March —Glasgow
- £0.01 a year
- ERP systems
- Continuous improvement
- Communication skills
Quick apply
11d
Senior Business Analyst
Scottish Power —Cambuslang
- From £55,000 a year
- Presentation skills
- Accounting
- Communication skills
- Annual leave
- Employee discount
9d
Business Planning Lead
Scottish Power —Cambuslang
- From £55,200 a year
- Microsoft Office
- Analysis skills
- Presentation skills
- Annual leave
- Employee discount
12d
Senior Programme Analyst
Scottish Power —Cambuslang
- From £55,000 a year
- Presentation skills
- Team management
- Annual leave
- Employee discount
7d
252000 - Senior Information Analyst
NHS Scotland —Bothwell
- £43,231 - £52,679 a year
- Call to connect
- Analysis skills
- Communication skills
- Annual leave
- Sick pay
10d
Specialist Customer Service Advisor
Barclays —Glasgow
- £27,700 a year
- Banking
- Life insurance
Senior Finance Systems Analyst
Scottish Power —Cambuslang
- From £55,000 a year
- Team management
- Accounting
- Communication skills
- Annual leave
- Employee discount
9d
Service Desk Analyst
Scottish Environment Protection Agency —Motherwell
- £39,725 - £43,887 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
8d
IT Support Analyst
Fred. Olsen Ltd —Glasgow
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Employee discount
2d
Programme / Project Manager
Crown Office and Procurator Fiscal Service —Glasgow
- £62,111 - £77,439 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Flexible schedule
Junior Risk Analyst - Helensburgh
Altrad —Glasgow
Quick apply
Molecular Biology QC Analyst
SGS —Glasgow
- From £25,000 a year
- Full-time
- Laboratory experience
- Quality control
- Communication skills
- Annual leave
Quick apply
1d
Analyst PTP (Part-Time-21 hrs per week) - European language required
Hilton —Glasgow
- Part-time
- Data analysis skills
- English
- Hotel
- Employee stock purchase plan
- Annual leave
Business Analyst
Synapri —Glasgow
- £570 a day
- Financial services
Junior Finance Analyst
Last Mile Group —Glasgow
- Hybrid work
- Computer literacy
- Accounting
- Annual leave
- Employee assistance programme
5d
Data & Analytics Analyst - Glasgow
City Facilities Management (UK) —Glasgow
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Writing skills
- Work from home

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1st Line Support Analyst

DataVita
High Blantyre

Quick apply

Job details

Permanent
12 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Company events
Car scheme

Qualifications

Technical troubleshooting
Driving Licence
Stakeholder liaison
Incident queue management
IT service management
Ticket management
Computer networking
Technical writing
ServiceNow
Customer support
Customer interaction
Root cause analysis
Communication skills
Help desk

Full job description

Location: Hamilton International Technology Park, office-based, 5 days a week

About DataVita

DataVita is a next-generation cloud and infrastructure company operating from Tier III-certified data centres in Scotland. We work at the bleeding edge of AI adoption, automation, and how these technologies can be integrated into complex legacy environments to deliver genuine transformation.

DataVita is the fastest growing technology company in Scotland, with plans to deploy and invest over £2 billion in the coming years. You would be joining at a relatively early stage of that trajectory. For the right person, this is a chance to build something from the ground up inside a business that is scaling fast.

About the Role

DataVita has a small, highly skilled team delivering large-scale infrastructure solutions for both public and private sector clients, supported through our state-of-the-art Tier III data centre facilities. We are now looking to expand our team further with the addition of a 1st Line Support Analyst.

This role is ideal for a technically capable individual who thrives in a fast-paced managed service environment. You'll support enterprise customers across a range of managed services including IaaS, BaaS, DRaaS and Network.

We are looking for someone proactive, organised and willing to take ownership of incidents and tasks assigned to their department. You will be expected to triage tickets and follow up on the progress through to resolution.

You will receive support through internal training, development plans and relevant certifications. We will help you build the skills you need to succeed, while encouraging you to take an active role in your own learning and professional development.

Responsibilities

Co-ordination and ownership of support tickets
Liaising with 3rd party vendors and taking part in troubleshooting conference calls to perform root cause analysis on critical system issues
Provision of first and second-line technical support to internal and external customers, maintaining service levels
Performing daily health checks of cores service platforms
Performing regular maintenance and patching of core service platforms
Creating and maintaining technical knowledgebase documentation

Required Skills & Experience

Solid troubleshooting skills across Windows and Linux OS, virtualisation, storage, backups and networking
Excellent communication skills with the ability to work directly with customers and internal stakeholders
Strong customer service skills
Team player with the ability to work effectively across technical teams
High level of attention to detail
Full UK driving license

Desired Skills & Experience

Ticket Management to an ITIL Standard – ServiceNow
Networking fundamentals
Office 365

What You Will Get

Career & Growth

Competitive salary
The chance to shape a creative function inside a fast-scaling business
Direct exposure to every area of the company
Training and development throughout your time at DataVita

Benefits

33 days annual leave
Pension: 5% employee, 5% employer
Life assurance at 4x salary
Group income protection at 70% of salary for up to 2 years
Help@Hand: remote GP - physiotherapy, nutritionist, and more
Cycle to Work and EV car salary sacrifice schemes
6 fully expensed company events per year
Option to donate to charity through salary

Company Overview

Please visit https://www.datavita.co.uk/hpc?utm_term=datavita&utm_campaign=&utm_source=adwords&utm_medium=ppc&hsa_acc=1818577582&hsa_cam=22180099100&hsa_grp=174168856757&hsa_ad=731176946318&hsa_src=g&hsa_tgt=kwd-2469660714677&hsa_kw=datavita&hsa_mt=e&hsa_net=adwords&hsa_ver=3&gad_source=1 for more information

Quick apply

Refine Your Search

support analyst jobs in rutherglen south, slk

1st Line Support Analyst

Governance & Reporting Lead

Specialist Customer Care Advisor - Telephony

3rd Line Support Analyst

IFS Support Analyst

Senior Business Analyst

Business Planning Lead

Senior Programme Analyst

252000 - Senior Information Analyst

Specialist Customer Service Advisor

Senior Finance Systems Analyst

Service Desk Analyst

IT Support Analyst

Programme / Project Manager

Junior Risk Analyst - Helensburgh

Molecular Biology QC Analyst

Analyst PTP (Part-Time-21 hrs per week) - European language required

Business Analyst

Junior Finance Analyst

Data & Analytics Analyst - Glasgow

I want to receive the latest job alerts for support analyst in rutherglen south, slk

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