Brand manager Work, Jobs in Ryton On Dunsmore, War (with Salaries)

Customer Experience Manager
Ace Grading —Banbury
- £35,000 - £42,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
Retail Showroom Manager
TILE MOUNTAIN LTD —Coventry
- £34,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Employee discount
- Referral programme
Quick apply
8d
Business Manager
Individual Care Services —Alcester
- £40,000 - £45,000 a year
- Full-time
- Management
- In-person
- Business
- Annual leave
Quick apply
10d
General Manager - Hyundai
Johnsons Cars —Coventry
- £60,000 a year
- Full-time
- Sales
- Leadership
- Employee discount
- Referral programme
13d
Project Manager
Bleckmann Logistics UK Ltd —Lutterworth
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- PMP
- Engineering
- English
- Annual leave
- Employee assistance programme
Quick apply
Key Account Manager
Volvo Group —Warwick
- Up to £65,000 a year
- Remote
- Travel
- Negotiation
- Employee assistance programme
- Employee discount
9d
General Manager
Vertu Motors —Banbury
- £90,000 - £120,000 a year
- Full-time
Quick apply
Client Success and Bookings Manager
Rooost —Leamington Spa
- £32,500 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
Estate Agent
The Property Experts —Leamington Spa
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Showroom Assistant Manager
TILE MOUNTAIN LTD —Coventry
- £30,000 a year
- Weekend availability
- Management
- Customer service
- In-person
- Employee discount
- Referral programme
Quick apply
8d
General Manager
Benugo —Leicester
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
National Account Manager
Murray Uniforms —Coventry
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Employee assistance programme
- Sick pay
Quick apply
Volvo Sales Executive
Listers —Leamington Spa
- £53,650 a year
- Full-time
- Health & wellbeing programme
- Employee discount
eCommerce International Regional Manager
NEXT —Leicester
- £66,000 - £91,000 a year
- Full-time
- Sales
- Free parking
- Employee discount
Senior Employer Brand Specialist
OneAdvanced —Birmingham
- Project management
- IT
- Employee assistance programme
- Bereavement leave
Sales Manager
OM Group —Coventry
- £45,000 - £55,000 a year
- Full-time
- Sales
- IT
- In-person
- Sick pay
Quick apply
6d
Audi Car Sales Executive
Listers —Coventry
- £54,000 a year
- Full-time
- Health & wellbeing programme
- Employee discount
9d
Retail Manager
Listers —Nuneaton
- £62,200 a year
- Full-time
- Free parking
- Health & wellbeing programme
Operations Manager
Impact Food Group —Leicester
- Full-time
- Management
- Travel
- Organisational skills
- Annual leave
Quick apply

I want to receive the latest job alerts for brand manager in ryton on dunsmore, war

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Experience Manager

Ace Grading
Banbury

Quick apply

Job details

Permanent | Full-time
£35,000 - £42,000 a year

Benefits

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Management
Logistics
English
Customer support
Leadership

Full job description

ACE Grading is one of the UK's leading card grading companies, trusted by collectors to authenticate, grade, and protect their trading cards. We're growing quickly, and the next step is making our customer experience as strong, clear, and trusted as the product itself.

We're hiring a Customer Experience Manager to own the day-to-day quality, speed, and consistency of our customer support operation. This is not just a ticket-answering role. You'll be responsible for improving how customers experience ACE from submission to return, spotting repeated issues, tightening communication, and giving leadership clear visibility on what customers are actually feeling.

What you'll own

Managing the customer support operation and overall inbox performance
Improving response times, resolution quality, backlog control, repeat contact, and customer satisfaction
Creating and maintaining response templates, tone standards, help centre content, and customer update templates
Handling escalated complaints and sensitive customer situations with calm, commercial judgement
Turning repeated customer pain points into clear process improvements for operations, grading, logistics, and leadership
Producing a weekly customer experience report covering top issues, risks, trends, and recommended actions
Supporting and coaching team members who handle customer queries
Making sure customer communication around delays, service changes, submissions, returns, and edge cases is clear and consistent

What success looks like

Customers get faster, clearer, more consistent replies
Support backlog and repeat contact reduce
Common issues are spotted early and fixed at the root
Leadership has a clear weekly view of customer pain, not just ticket volume
ACE feels more premium, predictable, and trustworthy throughout the customer journey

What we're looking for

You'll likely have experience in customer support, customer experience, ecommerce operations, marketplace operations, logistics-heavy support, subscriptions, or a premium consumer brand.

You should be:

An excellent written communicator
Calm under pressure and good with difficult customers
Organised, data-aware, and comfortable working from support metrics
Commercially sensible, knowing when to protect the customer and when to protect the business
Strong enough to challenge internal processes when they're causing customer pain
Practical, hands-on, and comfortable improving systems while still getting the day-to-day work done

Experience with customer support platforms, ecommerce tools, or help centre systems would be useful, but judgement and ownership matter more than a perfect software match.

This role is not for someone who only wants to clear tickets. We need someone who can help build the function properly: better standards, better reporting, better escalation, better communication, and fewer repeat problems.

Why join ACE

You'll be joining a fast-growing business in a passionate collector market, with a real chance to shape how customer experience works as the company scales. The role has clear ownership, visible impact, and direct access to leadership.

To apply

Send your CV and a short note explaining a customer experience or support process you improved, what changed, and what the result was.

Pay: £35,000.00-£42,000.00 per year

Benefits:

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Work Location: In person

Quick apply

Refine Your Search

brand manager jobs in ryton on dunsmore, war

Customer Experience Manager

Retail Showroom Manager

Business Manager

General Manager - Hyundai

Project Manager

Key Account Manager

General Manager

Client Success and Bookings Manager

Estate Agent

Retail Sales Advisor - Coventry

Showroom Assistant Manager

General Manager

National Account Manager

Volvo Sales Executive

eCommerce International Regional Manager

Senior Employer Brand Specialist

Sales Manager

Audi Car Sales Executive

Retail Manager

Operations Manager

I want to receive the latest job alerts for brand manager in ryton on dunsmore, war

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected