Receptionist Work, Jobs in Saint Helier, Jsy (with Salaries)

Receptionist Live-in
HandPickedHotels —St Helier
- From £14.32 an hour
- Weekend availability
- Hotel
- Front desk
- Free parking
- Employee assistance programme
Front Office Agent - The Royal Yacht Hotel
States of Jersey —Jersey
- £13.59 an hour
- Full-time
- English
- Hotel
- Front desk
23h
Reception/sales at busy town opticians.
States of Jersey —Jersey
- Full-time
- Sales
- English
- Data entry
2d

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Receptionist Live-in

HandPickedHotels -
St Helier

Apply Now

Job details

Permanent
From £14.32 an hour

Benefits

Free parking
Company pension
Employee assistance programme
Flexible schedule
Sick pay
On-site parking

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Accommodation booking
Front desk
Hotel front office operations

Full job description

Hand Picked Hotels

Receptionist – Grand Jersey Hotel & Spa
Location: St Helier, Jersey JE2 3QA
Salary: Starting from £14.32 per hour + service charge + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7

Come and join our Team...

We are currently seeking a knowledgeable and enthusiastic Receptionist at Grand Jersey Hotel & Spa, part of Hand Picked Hotels.

Join the Team at Grand Jersey Hotel & Spa – Where excellence meets island charm.

At Grand Jersey Hotel & Spa, luxury lives in every detail and so does your opportunity to shine. Overlooking the breathtaking St Aubin’s Bay in the heart of St Helier, our 5-star hotel blends world-class amenities with genuine warmth and exceptionally personalised service with an emphasis on service, excellence & consistency.

Join a passionate, professional team dedicated to creating unforgettable guest experiences. Whether in our award-winning spa, acclaimed restaurants, elegant rooms, or guest services, every role contributes to the standard of excellence our guests return for time and again.

At Grand Jersey, we don’t just offer jobs, we offer careers with purpose, perks that matter, and a workplace you’ll be proud to call your own. If you’re ready to take your next step in luxury hospitality, come and be part of something exceptional.

What will the role involve?

As a receptionist you will have the opportunity to create unforgettable moments, spark joy, and make every guest feel genuinely cared for from the moment they arrive.

In this role, you’re not just welcoming guests, you are crafting personalised experiences that make them feel at home, relaxed, and truly valued through their whole stay.

You’ll thrive in a dynamic environment where no two days are the same. Working closely with our passionate Front Office team, you will be in the centre of the action being connected, informed, and empowered to deliver a consistent and excelling standout service.

Key responsibilities include checking guests in and out, handling reservations and guest enquiries, processing payments, resolving guest requests and concerns, and working collaboratively with other departments to ensure the smooth day-to-day operation of the hotel.
In addition, the role will support the Reservations function by managing reservation enquiries and completing associated administrative tasks for OTA, FIT and Corporate bookings. This includes responding to reservation emails, processing amendments and cancellations, managing rooming lists, updating booking details, and ensuring all reservations are accurately entered and maintained within Opera and the relevant booking platforms.
The role requires excellent customer service skills, strong attention to detail, the ability to work well under pressure, and a proactive approach to problem-solving.

This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.
Flexible working hours can be accommodated where possible.

What’s in it for you?

A competitive hourly rate of £14.32 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
Live in accommodation is available with this role for a weekly charge of £110, inclusive of meals.
A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
Uniform and meals on shift provided.
Complimentary spa and gym access (*restrictions apply).
Free onsite parking (where applicable).
Access to wellbeing support through our Employee Assistance Programme.
Company pension, enhanced sick pay & Life assurance scheme.
Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
Discounted stays in our hotels and on food, drink, spa treatments & products.
Annual loyalty awards (like afternoon teas and overnight stays). Introduction bonus for new colleague recommendations.
Colleague of the Month awards, which leads to our annual awards ceremony.
Regular team gatherings and appreciation events.

Are you Hand Picked?

We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
Previous experience working in Front office as a Receptionist or similar role in a luxury four or five star hotel.
Proficient computer skills, able to confidently navigate hotel reservation systems and Microsoft Office. Experience with Opera is highly desirable.

Who we are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Apply Today

If you're an experienced Receptionist looking to work in a luxury hotel, take the next step in your career with Grand Jersey Hotel & Spa and apply now.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

Apply Now

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receptionist jobs in saint helier, jsy

Receptionist Live-in

Front Office Agent - The Royal Yacht Hotel

Reception/sales at busy town opticians.

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