Infrastructure engineer Work, Jobs in Saint Ives, Cam (with Salaries)

Service Management Specialist
M Group —Saint Ives
- Full-time
- Computer literacy
- Annual leave
- Employee assistance programme
5h
IT Operations Manager
SPT Labtech —Cambridge
- Full-time
- Hybrid work
- Team management
- Leadership
Quick apply
Software Development Team Lead
Royal Society of Chemistry —Cambridge
- £63,000 a year
- Full-time
- Hybrid work
- Team management
- Travel
- Work from home
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
Infrastructure Engineer
Wave Photonics —Cambridge
- Full-time
- Annual leave
Quick apply
14d
IT Service Lead Engineer
HBP Group —Peterborough
- £60,000 - £70,000 a year
- Full-time
- Continuous improvement
- Travel
- Leadership
Quick apply
Junior Cloud Reliability Engineer
Jagex: The RuneScape Company —Cambridge
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Junior Cloud Reliability Engineer
Jagex —Cambridge
- Full-time
- Communication skills
- Annual leave
- Flexible schedule
Linux Infrastructure Engineer
Imperial War Museums —Duxford
- £44,000 - £54,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
Quick apply
Site Reliability Engineer
Royal Society of Chemistry —Cambridge
- £64,680 a year
- Full-time
- DevOps
- Continuous improvement
3d
Full Stack Developer – CT Office Incubation Team
Aveva —Cambridge
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Travel
- Annual leave
IT Workplace Specialist
Mettler Toledo —Royston
- Travel
- SharePoint
- Communication skills
- Annual leave
Infrastructure Operations Engineer
Bedford Borough Council —Bedford
- £43,149 - £46,579 a year
- Full-time
- English
6d
Senior IT Infrastructure & Cloud Consultant
HBP Group —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Azure
- Mentoring
Quick apply
Senior Infrastructure Automation Tools Engineer
Arm —Cambridge
- £60,900 - £82,300 a year
- Hybrid work
- Computer Science
- DevOps
- Engineering
IT GRC SOX Specialist - Regulatory Frameworks
Aveva —Cambridge
- Full-time
- Hybrid work
- In-person
- Annual leave
10d
Senior AI Engineer (Full Stack)
Abcam —Cambridge
- Full-time
- Master's degree
- Machine learning
- In-person
- Annual leave
Associate Technical Director
Jagex —Cambridge
- Full-time
- Annual leave
- Flexible schedule
9d
Digital Printing Product Specialist (Software)
Domino Printing Sciences —Bar Hill
- Agile
- Life insurance

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Service Management Specialist

M Group -
Saint Ives

Apply Now

Job details

Permanent | Full-time
5 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Computer literacy
Incident queue management
Ticket management
Customer support
Customer interaction

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.

We deliver full network cycle services for fixed, private and mobile operators.

Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.

Want to come and be a part of it?

What will you be doing?

We’re growing and excited to offer a full-time, permanent opportunity as a Service Management Specialist in our 24x7 Service Management Centre in St Ives, Cambridgeshire.

The shift pattern operates on a three‑week rotation:

Week 1: Monday–Friday, 08:00–16:00
Week 2: Monday–Friday, 10:00–18:00
Week 3: Sunday - Sunday On call with reduced hours Monday - Friday

You’ll support customers from issue receipt to resolution, allocate work, and assist engineers to ensure timely updates and SLA compliance.

Key tasks include monitoring systems, managing tickets in Field Service Lightning, updating customers, prioritising faults, coordinating engineers and spares, tracking tasks, completing maintenance, reporting, and arranging supplier access.

You’ll thrive in a fast-paced, collaborative environment where no two days are the same.

What you’ll bring?

You have outstanding customer service skills and are a reliable team player who ensures work is completed to a high standard. With a positive attitude, you overcome challenges and build strong relationships with customers and engineers. You're an excellent communicator, proactive problem-solver, and thrive under pressure while meeting deadlines. Computer literacy, including Excel and Outlook, is essential, and you're enthusiastic about learning new systems, products, and processes.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include.

Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme

In addition, this role offers;

Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
Discretionary bonus scheme
24 Shifts annual leave
Shift allowance
Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGROUPT INDSTA

Apply Now

Refine Your Search

infrastructure engineer jobs in saint ives, cam

Service Management Specialist

IT Operations Manager

Software Development Team Lead

Service Desk Engineer

Infrastructure Engineer

IT Service Lead Engineer

Junior Cloud Reliability Engineer

Junior Cloud Reliability Engineer

Linux Infrastructure Engineer

Graduate / Placement Technical Support Engineer

Site Reliability Engineer

Full Stack Developer – CT Office Incubation Team

IT Workplace Specialist

Infrastructure Operations Engineer

Senior IT Infrastructure & Cloud Consultant

Senior Infrastructure Automation Tools Engineer

IT GRC SOX Specialist - Regulatory Frameworks

Senior AI Engineer (Full Stack)

Associate Technical Director

Digital Printing Product Specialist (Software)

I want to receive the latest job alerts for infrastructure engineer in saint ives, cam

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