Receptionist/secretary Work, Jobs in Saintfield, Nir (with Salaries)

Medical Receptionist
Saintfield Health Centre —Saintfield
- From £12.71 an hour
- Full-time
- Computer literacy
- Front desk
- Typing
- Sick pay
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8h

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Medical Receptionist
Saintfield Health Centre —Saintfield
Respond to all queries and requests for assistance from patients and visitors at reception in an efficient and courteous manner.
From £12.71 an hour
Quick apply
8h
Medical Receptionist
Comber Family Practice —Newtownards
Duties include scanning, processing prescriptions, mail handling, scheduling appointments, accurate record keeping, data entry, relaying results and answering…
From £13 an hour
Quick apply
11d

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Medical Receptionist

Saintfield Health Centre
Saintfield

Quick apply

Job details

Permanent | Full-time
From £12.71 an hour
8 hours ago

Benefits

Company pension
Sick pay
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Computer literacy
Incoming mail sorting
Updating electronic health records
Patient appointment coordination
Filing
Scanning
Patient service
Appointment booking and call handling
Medical reception and administration experience
Front desk
Typing
Outbound calling
Patient record updating
Patient appointment data entry
Managing patient records

Full job description

Reception

Be the link between patients and other members of the Surgery team.
Deal with hand completed repeat prescriptions and fit notes for patients after confirming name and address details.
Respond to all queries and requests for assistance from patients and visitors at reception in an efficient and courteous manner.
Ensure reception and waiting areas are neat and tidy.
Advise patients of relevant charges for private services, accept payment and issue receipts for same.
Explain Surgery arrangements to new patients and those seeking temporary cover, adhering to relevant procedures.

Telephones

Receive and make calls as required.
Divert calls and take messages as appropriate ensuring accuracy of detail and prompt appropriate delivery.
Ensure that telephone system is operational at the beginning of each day and switched over appropriately at lunchtime and at the end of each day.
Working knowledge of telephone system during and after hours e.g. emergency line.

Deal with patient requests for appointments, prescriptions and home visits as per Surgery protocol.
Book interpreters and ambulances as and when required, as per Surgery protocol, and record details when booking completed.
Ensure that telephones are at all times answered promptly and politely.

Appointments System

Ensure total familiarity with appointment system, including regular and incidental variations.
Book appointments for patients ensuring sufficient information is recorded to identify patient/medical needs.
Ensure that patients without appointments but needing ‘urgent consultation’ are directed appropriately.

Computer

· Process patients change of address – computer data and medical records (have knowledge of practice area).

· Process repeat and acute prescription requests in accordance with practice guidelines.

· Registrations of new patients – computer data and medical records.

Administration

Have a thorough knowledge of all Surgery procedures.
Work in accordance with written protocols.
Open, sort and distribute incoming post as per Surgery procedures.
Scanning, faxing, typing and photocopying as required.
Dispatch outgoing post.
Assist in preparing patient letters for posting.
File, retrieve and re-file records as required ensuring strict numerical order is adhered to.

Pay: From £12.71 per hour

Benefits:

Company pension
On-site parking
Sick pay

Experience:

Medical Receptionist: 1 year (preferred)
Medical Secretaries & Receptionists: 1 year (preferred)

Work Location: In person

Quick apply

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receptionist/secretary jobs in saintfield, nir

Medical Receptionist

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