Information systems security engineer Work, Jobs in Salford, Gtm (with Salaries)

End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Azure
- Customer service
- Windows
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Azure
- Computer Science
- Windows
Platform Engineer
Betfred —Manchester
- £40,000 - £65,000 a year
- Full-time
- Computer Science
- DevOps
- AWS
- Annual leave
- Employee assistance programme
Quick apply
Network DevOps Engineer
MBDA —Bolton
- Up to £55,000 a year
- Overtime
- Hybrid work
- DevOps
- No experience needed
- Computer networking
- Free parking
12d
Senior Technician
Kier Group —Salford
- From £40,000 a year
- Full-time
- AutoCAD
- Engineering
- Communication skills
- Flexible schedule
Data Engineer
Roke —Manchester
- Full-time
- Java
- AWS
- Python
Lead Software Engineer
Northrop Grumman —Manchester
- £55,700 - £83,500 a year
- Java
- AWS
- Agile
- Relocation assistance
Desktop Infrastructure Engineer
Department for Work and Pensions —Manchester
- £44,447 - £52,442 a year
- Overtime
- Hybrid work
- Azure
- Management
- Windows
- Annual leave
- Employee assistance programme
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
IT Infrastructure Engineer
Network Plus —Salford
- £40,000 - £50,000 a year
- Hybrid work
- Azure
- Project management
- Mentoring
Quick apply
Operational Technology / Project Management Professionals (OT/SCADA PLC)
Sweco UK —Manchester
- Part-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
Hybrid MSP/Embedded Technical Support
Probado Ltd —Huddersfield
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
- Gym membership
Quick apply
10d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Azure
- Military
- Salesforce
Operational Technology / Project Management Professionals (OT/SCADA PLC)
Sweco —Manchester
- Full-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
Cyber Security Engineer
Interact Software —Manchester
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
5d
Data/AI Engineer, Engineering AI & Data, AI & Data Solutions
Deloitte —Manchester
- Hybrid work
- SQL
- Analysis skills
- Machine learning
Control Systems Engineer
Amentum —Risley
- Full-time
- Hybrid work
- Engineering
- Maintenance
- Programmable logic controllers
- Employee assistance programme
- Flexible schedule
AI Enabled Intermediate Power Platform Engineer
Accenture —Manchester
- Full-time
- Azure
- Customer service
- JavaScript
Infrastructure Engineer
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
IT Engineer
Luxfer MEL Technologies - UK —Swinton
- Full-time
- English
- Microsoft Office
- Travel
Quick apply

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End User Support Engineer I

Arch Capital Group Ltd. -
Manchester

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Job details

Full-time

Qualifications

TCP
Azure
Incident management
Customer service
Windows
DHCP
Bachelor's degree
Remote access software
DNS
Mobile device management
Organisational skills
ServiceNow
IT
VMWare
TCP/IP
Citrix
Communication skills
Active Directory
Intune
Information Technology

Full job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

JOB SUMMARY

End User Support will provide comprehensive support covering deskside, mobile phones & Laptops, telephony, AV and more. The role demands excellent problem-solving skills, clear communication, and the ability to operate within established processes and procedures.

Office attendance – 5 days per week

Essential RESPONSIBILITIES and ACCOUNTABILITIES

Responsible for work assigned from a problem or incident management queue to final resolution; may also receive escalations from end user support staff
Identify, solve, and prevent the reoccurrence of technical problems affecting the Windows desktop OS, the applications installed on them, mobile end points, and voice services
Review and investigate all IT-related problems to determine cause and most appropriate solution and provide information and explanation to end users on problem resolution
Keep end user updated on the status of open trouble tickets and escalate more complex problems to EUS Support II engineers or other support teams
Continually update problem tickets including call notes with status and categorization changes
Responsible for the administration of the following end user support functions:
Physical and virtual desktop environments (Citrix preferred)
Telephone systems (RingCentral preferred)
Remote desktop access
Mobile end points (IOS environment)
Incident management / Understanding of SLAs
IT Equipment moves and setups within the business (Desk moves, office setups and decommissions)
Windows 11
Active Directory (Basic knowledge & Awareness)
Group Policy (Basic knowledge & Awareness)
Solid understanding of networking concepts and services such as DNS, DHCP in a TCP/IP environment

Asset and license tracking (via CMDB)
Assist with conference room meetings including supporting Microsoft Teams and similar video conferencing tools
JOB SPECIFICATIONS Knowledge & Skills:1. A good understanding of assigned technology platforms including Citrix, VMware, V-Sphere, Microsoft Windows, Active Directory/Azure, Intune, Office products, installed application software and management utilities, desktop and laptop.2. Excellent organizational skills. Ability to manage time well in a fast-paced environment, prioritizing incidents & tasks frequently.3. Good understanding of mobile device management technologies and industry accepted security policies.4. Solid interpersonal and communication skills to deal effectively with all kinds of internal customers and external vendors.5. Effective Customer service skills.6. Excellent problem solving, diagnosing and troubleshooting skills.7. Solid ITSM experience utilizing ServiceNow or similar tool. Education & Experience:Bachelor’s degree in information technology or a related field preferred; equivalent technical experience considered.5+ years of experience in End User SupportExperience in supporting VIPs and providing white glove IT services is required.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14101 Arch Europe Insurance Services Ltd

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Refine Your Search

information systems security engineer jobs in salford, gtm

End User Support Engineer I

3rd Line Support Engineer SME - FTC

Platform Engineer

Network DevOps Engineer

Senior Technician

Data Engineer

Lead Software Engineer

Desktop Infrastructure Engineer

Customer Support Specialist

IT Infrastructure Engineer

Operational Technology / Project Management Professionals (OT/SCADA PLC)

Hybrid MSP/Embedded Technical Support

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Operational Technology / Project Management Professionals (OT/SCADA PLC)

Cyber Security Engineer

Data/AI Engineer, Engineering AI & Data, AI & Data Solutions

Control Systems Engineer

AI Enabled Intermediate Power Platform Engineer

Infrastructure Engineer

IT Engineer

I want to receive the latest job alerts for information systems security engineer in salford, gtm

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