Senior sales advisor Work, Jobs in Sands, Bkm (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Sr. Director Sports Partnerships EMEA
BDA —Luton
- £135,000 - £165,000 a year
- Sales
- Merchandising
- Business development
Quick apply
Sales Advisor - Maidenhead Jun 26
Scrivens Opticians and Hearing Care —Maidenhead
- Sales
- Computer literacy
- Merchandising
- Annual leave
- Employee discount
Quick apply
Senior Project Manager
Oxford Instruments plc —High Wycombe
- Hybrid work
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Sr Presales System Engineer-Public UK
SAS —Marlow
- Hybrid work
- Analysis skills
- Travel
- AI
Talent Acquisition Specialist - Commercial - temporary position based in Maidenhead
Abbott Laboratories —Maidenhead
- Full-time
- Presentation skills
- Bachelor's degree
- No degree
Senior Service Advisor
Marshall Motor Group —Reading
- £34,351 a year
- Training & development
- Annual leave
- Employee discount
Quick apply
Sr. Program Manager, Strategic Accounts UK
Penguin Solutions —Staines-upon-Thames
- £56,000 - £70,000 a year
- Remote
- Computer Science
- PMP
- Engineering
Commercial Strategy Manager
PepsiCo —Reading
- Analysis skills
- Communication skills
- Analytics
Vice President, Sales EMEA
Dynatrace —Maidenhead
- Full-time
- Recruiting
- Leadership
- Annual leave
- Employee assistance programme
Operations Director
BaxterStorey UK —Earley
- Full-time
- Sales
- Hotel
- Business development
- Employee assistance programme
- Employee discount
Quick apply
Principal HubSpot Consultant
BabelQuest —Oxford
- Weekend availability
- Hybrid work
- Annual leave
- Flexible schedule
HR Business Partner – 12 Month Fixed-Term-Contract
KYOCERA Document Solutions —Reading
- Hybrid work
- Leadership
- Communication skills
- Employee assistance programme
Boots Beauty Specialist (Multi Category)
Boots —Reading
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Account Manager
Thermo Fisher Scientific —Hemel Hempstead
- Full-time
- CRM software
- English
- Analysis skills
5d
Senior Marketer, ETF Marketing
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Spanish
- English
- Bachelor's degree
- Annual leave
- Life insurance
Account Manager
UK Connect —Farnborough
- Up to £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
Eakin Healthcare —London
- £28,325.36 a year
- 8 hour shift
- Hybrid work
- Free parking
- Referral programme
Quick apply
10d
Lead Adaptive Planning Consultant
Scrumconnect Consulting —Staines-upon-Thames
- £600 - £700 a week
- Hybrid work
- Mentoring
- Communication skills
Commercial Finance Analyst
Mint Velvet —High Wycombe
- Full-time
- Hybrid work
- Employee discount
Quick apply
6d

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senior sales advisor jobs near sands, bkm

Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Stakeholder liaison
Data analysis skills
Complaint handling
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Customer interaction
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

Refine Your Search

senior sales advisor jobs in sands, bkm

Assistant Customer Service Manager

Sr. Director Sports Partnerships EMEA

Sales Advisor - Maidenhead Jun 26

Senior Project Manager

Sr Presales System Engineer-Public UK

Talent Acquisition Specialist - Commercial - temporary position based in Maidenhead

Senior Service Advisor

Sr. Program Manager, Strategic Accounts UK

Commercial Strategy Manager

Vice President, Sales EMEA

Operations Director

Principal HubSpot Consultant

HR Business Partner – 12 Month Fixed-Term-Contract

Boots Beauty Specialist (Multi Category)

Account Manager

Senior Marketer, ETF Marketing

Account Manager

Customer Service Advisor

Lead Adaptive Planning Consultant

Commercial Finance Analyst

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