Incident manager Work, Jobs in Sawbridgeworth, Hrt (with Salaries)

Manager, Command Centre & Incident Management
Charles Stanley —London
- Weekend availability
- Computer Science
- Project management
- Bachelor's degree
Divisional Road Risk Manager
M Group —Stevenage
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
13d
Summer EFL Teacher in Bishop's Stortford: 6-20 July (Non-Residential 2-week Course)
Experio English Ltd —Bishop's Stortford
- £348 a week
- No weekends
- English
- Bachelor's degree
- In-person
- Free parking
Quick apply
Major Incident Manager
Bell Integration United Kingdom —London
- Analysis skills
- IT
- Communication skills
8d
Technical Programme Manager – Live Incident Response
Tesco UK —Welwyn Garden City
- Full-time
- Communication skills
- Negotiation
- Employee assistance programme
9d
Asbestos Manager (12m FTC)
SettleParadigm —Letchworth
- £71,708 a year
- Full-time
- Continuous improvement
- Communication skills
- Free parking
Quick apply
Head of Technical Governance & Assurance
Sodexo —London
- £80,000 a year
- Full-time
- Engineering
- Maintenance
- University
- Gym membership
Quick apply
14d
Depot Manager (Harlow)
Wellocks —Harlow
- Full-time
- Microsoft Excel
- Management
- IT
- Free parking
- Health & wellbeing programme
Quick apply
10h
Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)
Claytons (Aust) Pty Ltd —London
- £72,613 - £82,987 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
SHEQ Manager
M Group —Stevenage
- Communication skills
- Annual leave
- Employee assistance programme
QHSE Advisor – Facilities Management Rail
OCS Group —London
- Monday to Friday
- Remote
- Maintenance
Quick apply
8d
Investigations Manager - Major Investigations
Independent Office for Police Conduct —London
- £64,301 - £69,431 a year
- Full-time
- Analysis skills
- Presentation skills
- Driving
- Annual leave
- Employee assistance programme
14h
Platform Operations Director
ClearCourse —London
- Full-time
- Hybrid work
- Azure
- SharePoint
- IT
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager
Online Lubricants Ltd —Barking and Dagenham
- Up to £45,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
10d
System Disruption Manager
Waymo —London
- £118,000 - £124,000 a year
- Full-time
- Remote
- Driving
- Mentoring
- Business
1d
Head of Clinical Systems
Circle Health Group —London
- Up to £90,000 a year
- Full-time
- Patient care
- Contracts
- Leadership
- Employee discount
- Life insurance
Quick apply
Infrastructure & Resilience Manager
MBDA —Stevenage
- £65,500 a year
- Hybrid work
- Communication skills
- Free parking
Local Communications Officer – North – East London
Metropolitan Police —Newham
- £40,519 a year
- Full-time
- English
- Communication skills
Regional SHEQ Manager
Equans —London
- Full-time
- Annual leave
- Employee assistance programme
Senior Cyber Incident Manager (SCIM)
Tesco UK —Welwyn Garden City
- Full-time
- AI
- Leadership
- Employee assistance programme

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incident manager jobs near sawbridgeworth, hrt

Manager, Command Centre & Incident Management

Charles Stanley -
London

Apply Now

Job details

Full-time

Qualifications

Computer Science
Application development
Project management
Bachelor's degree
Project implementation
Financial services
Business
Leadership
Communication skills

Full job description

We’re looking for an experienced and people‑centred Manager, Command Centre & Incident Management to lead our UK Command Centre team. In this pivotal role, you’ll guide technical specialists through high‑priority incidents, ensure rapid service recovery, and communicate clearly with stakeholders at every level, including senior and executive leadership.

If you thrive in fast‑paced environments, enjoy solving complex problems, and excel at bringing people together during critical moments, this role offers the opportunity to make a meaningful impact across the organisation.

What You’ll Be Doing:

As the UK lead for the Command Centre, you’ll oversee a team responsible for supporting and restoring complex enterprise technology services. You’ll combine technical understanding with strong leadership, communication and decision‑making skills.

Team leadership — Lead a high‑performing team that acts as the central point of contact for major systems with firm‑wide impact.
Incident recovery — Drive the recovery of key technology platforms during service disruptions or outages, ensuring timely and effective resolution.
Cross‑functional collaboration — Work closely with internal customers, technology teams and vendors to identify, analyse and resolve system issues.
Technical assessment — Apply domain expertise to monitor, assess and evaluate processes, data and system performance.
Solution design — Ensure IT solutions meet business needs while maintaining a pragmatic, integrated approach to technical design.
Bridge call leadership — Instigate and chair technical and management bridge calls, assign tasks, and provide clear, timely reporting.
Executive communication — Deliver concise, accurate incident communications to broad audiences, including senior leadership.
High‑priority incident guidance — Confidently guide critical incidents to resolution, making informed decisions under pressure when required.
Infrastructure updates — Provide clear updates on ongoing issues and actions during management bridges.
Enterprise‑wide thinking — Ensure departmental IT requests align with end‑to‑end process and data integration.
Incident analytics — Analyse incident trends, frequency, duration and resolution rates to support continuous improvement.
Accountability for service restoration — Serve as the single point of accountability during incident management situations.
Project leadership — Lead projects to successful completion, meeting business, budget and strategic objectives.
Strategic influence — Influence technology project prioritisation and structure to support business goals and manage risk.
Workforce management — Support accurate capacity planning across internal and external resources.
Continuous learning — Stay current with key technology, business and industry trends.
Other responsibilities as required.

This role may involve non‑standard shift patterns , including nights, weekends and participation in an on‑call rotation.

What You’ll Bring:

We welcome applicants from all backgrounds who can demonstrate strong leadership, technical understanding and a commitment to collaborative problem‑solving.

Qualifications & Experience

Bachelor’s degree in MIS, Computer Science, Business or a related field — or equivalent experience.
Experience in project management, enterprise implementation, leadership, strategic planning, application development or similar areas.
Financial services experience is beneficial but not essential.

Knowledge & Skills:

Ability to attract, develop and retain talented individuals, building a cohesive and motivated team.
Strong coaching, feedback and empowerment skills to help others grow.
Ability to create an environment of trust where people can perform at their best.
Excellent relationship‑building skills, with a focus on enhancing the customer experience.
Customer‑centric mindset when making decisions or designing solutions.
Ability to build strategic partnerships and collaborate across the organisation.
Clear, confident communication that promotes openness and trust.
Ability to drive innovation, support organisational change and encourage new approaches.
Strong focus on performance, accountability and delivering measurable results.
Ability to align resources, processes and communication to achieve strategic priorities.
Commitment to high standards, continuous improvement and positive business outcomes.

Why Join Us?

You’ll be stepping into a role where your leadership directly influences service stability, customer experience and organisational resilience. We offer a supportive environment, opportunities for professional growth and the chance to shape how we respond to critical technology challenges.

Apply Now

Refine Your Search

incident manager jobs in sawbridgeworth, hrt

Manager, Command Centre & Incident Management

Divisional Road Risk Manager

Summer EFL Teacher in Bishop's Stortford: 6-20 July (Non-Residential 2-week Course)

Major Incident Manager

Technical Programme Manager – Live Incident Response

Asbestos Manager (12m FTC)

Head of Technical Governance & Assurance

Depot Manager (Harlow)

Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)

SHEQ Manager

QHSE Advisor – Facilities Management Rail

Investigations Manager - Major Investigations

Platform Operations Director

Operations Manager

System Disruption Manager

Head of Clinical Systems

Infrastructure & Resilience Manager

Local Communications Officer – North – East London

Regional SHEQ Manager

Senior Cyber Incident Manager (SCIM)

I want to receive the latest job alerts for incident manager in sawbridgeworth, hrt

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