Application support engineer Work, Jobs in Sawtry, Cam (with Salaries)

Support Engineer - Corby
RM Education Limited —Desborough
- Maintenance
- IT
- School
14d
Business IT Support Engineer Apprentice
QA Apprenticeships —Wisbech
- £19,000 - £21,000 a year
- Full-time
- Azure
- Customer service
- Bachelor's degree
ICT User Support Engineer
Bedfordshire Fire and Rescue Service —Cambourne
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Customer service
- Military
- Microsoft Office
- Free parking
- Flexitime
5d
Embedded Engineer
TidalSense —Cambridge
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- C++
- Annual leave
- Flexible schedule
Quick apply
Software Engineer - Java
Worldpay (UK) Limited —Cambridge
- Azure
- Oracle
- Java
Quick apply
Software Development Team Lead
Royal Society of Chemistry —Cambridge
- £63,000 a year
- Full-time
- Hybrid work
- Management
- DevOps
- AWS
- Work from home
6d
Technical Support Engineer
Sugabyte —Peterborough
- £20,000 - £30,000 a year
- English
Internal IT – 2nd Line Systems Analyst
Sharp —Peterborough
- Full-time
- Azure
- Scripting
- Computer networking
Lead Software Engineer
Redgate —Cambridge
- £70,000 - £85,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Communication skills
- Python
- Annual leave
JavaScript Developer
Cambridge Intelligence —Cambridge
- Hybrid work
- JavaScript
- Annual leave
Software Engineer
Charis Grants Ltd —Peterborough
- Full-time
- Hybrid work
- Azure
- English
- Microsoft Office
- Free parking
- Life insurance
Quick apply
Senior Software Engineer - FTC
Public Library of Science —Cambridge
- £65,000 - £142,000 a year
- Remote
- Computer Science
- Bachelor's degree
- Machine learning
- Annual leave
Applications Engineer.
Innova Systems UK —Histon
- Microsoft Word
- Microsoft Outlook
- CAD
Junior Game Designer - RuneScape
Jagex —Cambridge
- Full-time
- Scripting
- Annual leave
- Language training provided
Software Engineer
Raspberry Pi —Cambridge
- Full-time
- C++
- Computer networking
- Linux
Quick apply
Junior Software Engineer - AUM
Ipsos —Cambridge
- C++
- Python
- Annual leave
14d
Software Engineer
RS Group —Corby
- Remote
- Java
- AWS
- JavaScript
- Annual leave
- Employee assistance programme
Senior Software Engineer
Redgate —Cambridge
- Up to £80,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Mentoring
- Agile
- Annual leave
Junior Game Designer - RuneScape
Jagex: The RuneScape Company —Cambridge
- Full-time
- Hybrid work
- Scripting
- Annual leave
- Language training provided
Quick apply
Senior Software Engineer, Foundry
Redgate —Cambridge
- £55,000 - £80,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Master's degree
- Machine learning
- Annual leave

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Support Engineer - Corby

RM Education Limited -
Desborough

Apply Now

Job details

Permanent
14 days ago

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Based onsite in a school, you will be providing technical and customer support.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

application support engineer jobs in sawtry, cam

Support Engineer - Corby

Business IT Support Engineer Apprentice

ICT User Support Engineer

Embedded Engineer

Software Engineer - Java

Software Development Team Lead

Technical Support Engineer

Internal IT – 2nd Line Systems Analyst

Lead Software Engineer

JavaScript Developer

Software Engineer

Senior Software Engineer - FTC

Applications Engineer.

Junior Game Designer - RuneScape

Software Engineer

Junior Software Engineer - AUM

Software Engineer

Senior Software Engineer

Junior Game Designer - RuneScape

Senior Software Engineer, Foundry

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