Client relations specialist Work, Jobs in Scotland (with Salaries)

Client Service Advisor
Barclays —Glasgow
- Monday to Friday
- Communication skills
- Banking
Engagement Consultant (Scotland)
WSP —Edinburgh
- Part-time
- Hybrid work
- No degree
- Organisational skills
- Communication skills
- Flexitime
- Work from home
Implementation Specialist / Technical Product Specialist
Volaris Group Inc. —Scotland
- £40,000 - £45,000 a year
- Full-time
- Remote
- Up to 50% travel
- Analysis skills
- Bachelor's degree
- Sick pay
Clinical Advisor - Assistant Manager, Wellness Advisory Team
Deloitte —Aberdeen
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Case management
Executive Recruiter, Global Functions - 12 Months Fixed Term Contract
Barclays —Glasgow
- Full-time
- Research
- Mentoring
- Budgeting
HR Consultant
AAB —Edinburgh
- £30,000 - £32,000 a year
- Hybrid work
- Management
- Sales
- Research
- Annual leave
- Employee assistance programme
10d
Specialist Investment Operations
Barclays —Glasgow
- Hybrid work
- Banking
Client Portfolio Manager - Private Equity
Columbia Threadneedle Investments —Edinburgh
- Full-time
- CRM software
- Business development
- In-person
- Work from home
Manager, Global Contact Centre (GCC) Delivery Manager, Global
Deloitte —Aberdeen
- Hybrid work
- PMP
- Leadership
- Communication skills
3d
Graduate Recruitment Consultant - WeConnect Energy
WeConnect Energy —Edinburgh
- Sales
- Databases
- Business development
Quick apply
Manager, Financial Services Large & Complex, External Audit, Audit and Assurance
Deloitte —Edinburgh
- Hybrid work
- Mentoring
- Communication skills
4d
Data & Analytics Analyst - Glasgow
City Facilities Management (UK) —Glasgow
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Writing skills
- Work from home
Senior HR Consultant
AAB —Glasgow
- £40,000 - £42,000 a year
- Hybrid work
- Management
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Manager, Research & Development Incentives - IT Specialist
Deloitte —Aberdeen
- Hybrid work
- Bachelor's degree
- Software development
- IT
Assistant Manager Data Quality, UK Deloitte Data Office
Deloitte —Aberdeen
- Hybrid work
- Computer Science
- Master's degree
- Analysis skills
Assistant Manager, Financial Due Diligence - M&A
Deloitte —Aberdeen
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
Wealth Manager - Wealth Management
Barclays —Glasgow
HR Advisor
SOCOTEC UK & Ireland —East Kilbride
- Part-time
- Hybrid work
- Administrative experience
- Travel
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
2d
Payroll Advisor (Enterprise)
AAB —Aberdeen
- Hybrid work
- Supervising experience
- Bachelor's degree
- Team management
- Annual leave
- Employee assistance programme
13d
Associate Director, Research & Development Incentives - IT Specialist
Deloitte —Aberdeen
- Hybrid work
- Bachelor's degree
- Software development
- IT

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client relations specialist jobs near scotland

Client Service Advisor

Barclays -
Glasgow

Apply Now

Job details

Permanent

Qualifications

Stakeholder collaboration
Stakeholder liaison
Risk management
Customer support
Customer interaction
Communication skills
Banking

Full job description

Date live: 27/08/2026

Business Area: Private Bank Processing

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000072962

Join us at Barclays and step into the role of a Client Service Advisor. In this role, you will provide first-class customer service by supporting our clients in their day-to-day banking and by helping them through various communication channels.

To be successful as a Client Service Advisor, you must have the following essential skills:

Customer Service experience, interacting with clients daily and be able to provide support and understanding around any queries they may have.
Strong communication skills both written and verbal.
Proficiency in customer service.
Strong working knowledge of Microsoft tools and their use.

Some other highly valued skills may include:

Ability to constructively challenge and be challenged in the team.
Be vocal about your findings and opinions and work towards change within the team to improve the process for all involved.
Strong communication skills, with the ability to take on board new information and adapt to that new situation.

Working pattern - Monday - Friday between 7.30am - 7pm.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills.

This role is based in Glasgow.

Purpose of the role

To address customer questions, concerns or requests while maintaining customer service expectations.

Accountabilities

Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner.
Collaboration with teams across the bank to align, promote, and integrate customer care initiatives.
Management and maintenance of customer records and documentation to ensure accuracy.
Participation in training and development initiatives to improve customer skills, knowledge, and services.
Identification of industry trends and developments related to customer service to implement best practice in customer care.
Execution of escalation requests to the relevant team or senior management as required in a timely manner.
Execution of customer service activities through various communication channels including chat, email, and phone.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

client relations specialist jobs in scotland

Client Service Advisor

Engagement Consultant (Scotland)

Implementation Specialist / Technical Product Specialist

Clinical Advisor - Assistant Manager, Wellness Advisory Team

Executive Recruiter, Global Functions - 12 Months Fixed Term Contract

HR Consultant

Specialist Investment Operations

Client Portfolio Manager - Private Equity

Manager, Global Contact Centre (GCC) Delivery Manager, Global

Graduate Recruitment Consultant - WeConnect Energy

Manager, Financial Services Large & Complex, External Audit, Audit and Assurance

Data & Analytics Analyst - Glasgow

Senior HR Consultant

Manager, Research & Development Incentives - IT Specialist

Assistant Manager Data Quality, UK Deloitte Data Office

Assistant Manager, Financial Due Diligence - M&A

Wealth Manager - Wealth Management

HR Advisor

Payroll Advisor (Enterprise)

Associate Director, Research & Development Incentives - IT Specialist

I want to receive the latest job alerts for client relations specialist in scotland

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