Customer consultant Work, Jobs in Scotland (with Salaries)

Customer Contact Consultant
Aegon UK —Scotland
- £24,479 - £27,200 a year
- Full-time
- Remote
- Financial services
5d
Customer Onboarding Executive
Firefish Software —Glasgow
- £24,000 - £32,000 a year
- Remote
- CRM software
- Recruiting
- Employee discount
- Flexible schedule
Quick apply
Travel Consultant
LNER —Edinburgh
- £34,596 - £39,781 a year
- Weekend availability
- Computer literacy
- Cash handling
- Employee discount
4d
Customer Care Associate
Aegon UK —Edinburgh
- £13.45 - £17.05 an hour
- Full-time
- Hybrid work
- In-person
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Glasgow
- £3,800 a month
- Full-time
Quick apply
Hospitality Recruitment Consultant
NEXO TALENT LTD —Glasgow
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Customer service
- Annual leave
Quick apply
Travel Consultant
BORDER TRAVEL —Dumfries
- £21,158 - £24,785 a year
- Part-time
- Hospitality
- Travel
- In-person
Quick apply
Customer Contact Consultant
Aegon —Scotland
- £24,479 - £27,200 a year
- Full-time
- Remote
- Financial services
5d
Project Coordinator (maternity cover)
The Keil Centre —Edinburgh
- £26,000 a year
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
9d
Energy Sales Consultant
Utility Aid —Glasgow
- From £25,550 a year
- Full-time
- In-person
- Communication skills
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Recruitment Consultant
Atlas Nextwave —Aberdeen
- £28,000 - £30,000 a year
- Full-time
- Sales
- Salesforce
- English
- Health & wellbeing programme
Quick apply
13d
Customer Consultant - Dumfries
Nationwide Building Society —Dumfries
- From £26,500 a year
- Temporary
- Banking
Travel Sales Consultant
Ramsay World Travel Lochee —Dundee
- £16,350 - £25,535 a year
- Full-time
- Hospitality
- Hotel
- In-person
- Free parking
- Store discount
Quick apply
Project Co-ordinator
Hymans Robertson LLP —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
3d
Travel Consultant
Barrhead Travel —Braehead
- Full-time
- Hospitality
- Sales
- In-person
- Annual leave
- Employee discount
3d
Business Development Consultant - Glasgow
Wurth UK Ltd —Glasgow
- £24,000 - £35,000 a year
- Monday to Friday
- CRM software
- Customer service
- Business development
Quick apply
Solution Consultant
FNZ —Edinburgh
- Full-time
- Hybrid work
- No degree
- Financial services
- Communication skills
- Life insurance
Business Development Consultant - Aberdeen & Dundee
Wurth UK Ltd —Dundee
- £24,000 - £35,000 a year
- Monday to Friday
- CRM software
- Customer service
- Business development
Quick apply
Travel Consultant - Dundee
Hays Travel —Dundee
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Customer Service Consultants | S1 P1 | Voice | Glasgow
A01 Santander UK plc —Glasgow
- From £25,000 a year
- Full-time
- Hybrid work
- Banking
9d

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customer consultant jobs near scotland

Customer Contact Consultant

Aegon UK -
Scotland

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Job details

Full-time
£24,479 - £27,200 a year
5 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

Investment
Pension
Customer service call handling
Customer support
Financial services
Customer interaction

Full job description

Job Description Summary

Job Description

Customer Contact Consultant

6-month Fixed-Term Contact (FTC) - Full time
Location: Remote (If successful, you'll need to visit one of our offices (Edinburgh, Peterborough, Witham or Farnborough) to complete your Rig
Salary: A competitive salary from £24,479 - £27,200 depending on the experience you can bring.
Closing date: Monday 31 August 2026

As a purpose-led business, we’re focused on supporting our customers as they navigate through new stages of their lives and all the moments that matter. We’re here for everyone who wants to make the most of their time on the planet and leave it a little better than they found it, however grad or humble their ambitions.

We help people live their best lives. We help them with the big stuff, for the moments that matter: Pensions, Savings, Investments. At Aegon, we strive in creating a diverse organisation that plays a meaningful role in driving greater equity, inclusion and belonging.

As a Customer Contact Consultant within our Aegon Financial Planning team, you will be responsible for contacting our existing Investment Members who pay an On-Going Advice charge by telephone. You will update these customers on their investments and Annual Customer Reports along with reviewing customers current situation and any changes. You will provide a first-class experience to all customers.

Key responsibilities:

Review previous adviser interactions and assess members’ investment portfolios, including valuations, fund types and overall suitability.
Identify any funds that require action, ensuring members’ portfolios remain aligned with their objectives and current recommendations.
Provide clear guidance on Individual Savings Account (ISA) allowances, helping members understand their options and make the most of their tax‑efficient savings opportunities.
Discuss any changes in a member’s personal or financial circumstances, including their investment objectives and attitude to risk, and recognise when a member would benefit from further support from a Financial Planning Manager.

We’d love to hear from you if you have:

Proven experience in delivering excellent customer service, whether in a contact centre, face‑to‑face environment, helpdesk, or similar customer‑focused setting.
Confident telephony skills, with the ability to build positive, meaningful interactions and provide clear, supportive guidance to customers over the phone.
Strong PC and multitasking abilities, enabling you to navigate multiple systems efficiently while actively supporting our members.
An understanding of key risks within the Financial Services industry, with the ability to recognise when to escalate issues appropriately.
A collaborative approach, working effectively with colleagues to meet the needs of our members and support wider departmental goals.

What’s in it for you?

We’re serious about your future and our enhanced pension scheme is now in place. We ask you to contribute 3% of your salary to your pension and we’ll put in 9%. If you decide to contribute more, we’ll match it up to a combined total of 20% of your salary (that’s 7% from you and 13% from us).
A discretionary bonus, depending on personal and company performance.
25 days leave per year (including bank holidays, pro-rated for part-time).

We also offer private medical cover, life assurance, critical illness cover, enhanced parental leave and a variety of lifestyle benefits to help our employees live their best lives, including retail discount vouchers, cycle2work scheme, subsidised restaurant and online GP appointments. To find out more about what to expect at Aegon, visit our careers site.

Make an Impact! If you're passionate about making a difference and want to work in a place where your contributions are valued, apply now. Let's create something amazing together!

The legal bits

If we offer you a job and you accept, you will need to come into one of our offices to confirm you have the right to work in the UK. There are also some checks we'll need to complete before you can start with us. This will include a credit and criminal check, as well as providing satisfactory references.

We have offices in Edinburgh, Peterborough, Witham & Farnborough.

Equal Opportunity Employer:

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their age, disability, race, religion/belief, gender, sexual orientation or gender identity.

Apply Now

Refine Your Search

customer consultant jobs in scotland

Customer Contact Consultant

Customer Onboarding Executive

Travel Consultant

Customer Care Associate

JUNIOR SALES CONSULTANT

Hospitality Recruitment Consultant

Travel Consultant

Customer Contact Consultant

Project Coordinator (maternity cover)

Energy Sales Consultant

Recruitment Consultant

Customer Consultant - Dumfries

Travel Sales Consultant

Project Co-ordinator

Travel Consultant

Business Development Consultant - Glasgow

Solution Consultant

Business Development Consultant - Aberdeen & Dundee

Travel Consultant - Dundee

Customer Service Consultants | S1 P1 | Voice | Glasgow

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