Customer insights analyst Work, Jobs in Scotland (with Salaries)

Digital Optimisation Analyst
Sky —Livingston
- Full-time
- Hybrid work
- Communication skills
- Analytics
- Employee discount
Cyber Security Business & Reporting Analyst
Computershare —Edinburgh
- Full-time
- Analysis skills
- Communication skills
- Work from home
256495 - HR Systems Analyst (SNEW)
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
- Monday to Friday
- Writing skills
- Analysis skills
10d
WFM Analyst
Stagecoach —Perth
- £26,780 - £30,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Workforce Planning Analyst
CNT AIT Business & Technology Services Ltd. —Edinburgh
- £2,500 - £3,250 a month
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
PMO Analyst - TMO
Weir Group —Glasgow
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
3d
Technical Business Analyst
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- AI
- Annual leave
- Employee discount
10d
Service Delivery Analyst
Insights Learning & Development Ltd —Dundee
- Full-time
- Hybrid work
- Windows
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Workforce Planning Specialist
CNT AIT Business & Technology Services Ltd. —Edinburgh
- £2,750 - £3,750 a month
- Full-time
- Data analysis skills
- Analysis skills
- Budgeting
- Free parking
- Health & wellbeing programme
Quick apply
8h
Reliability Data Analyst
Alexander Dennis —Larbert
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Bachelor's degree
Quick apply
13d
AI Business Analyst - Glasgow/Edinburgh
Capco —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Agile
- AI
- Annual leave
- Life insurance
Quick apply
Business Analyst, Capital Markets - Glasgow
Capco —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Agile
- AI
- Annual leave
- Life insurance
Quick apply
SIAM Problem Analyst
Capgemini —Inverness
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
4d
Data Modelling Analyst
Amici Procurement Solutions —Hillington
- Full-time
- Continuous improvement
- AI
- Communication skills
SIAM Service Request Analyst
Capgemini —Inverness
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
10d
Senior Business Analyst
University of Stirling —Stirling
- Full-time
- Analysis skills
- University
- Continuous improvement
9d
Digital Proposition Analyst
Royal London —Glasgow
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
Graduate Placement - Design Analyst (12-24 Months)
Rexroth —Glenrothes
- Full-time
- Engineering
- Analysis skills
- Employee discount
Quick apply
Technical Data Analyst
Clearwater Analytics, LLC —Edinburgh
- Writing skills
- Java
- Databases
Quick apply
12d
Strategic Pricing Analyst 2
IQVIA —West Lothian
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Employee discount

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Digital Optimisation Analyst

Sky -
Livingston

Apply Now

Job details

Full-time

Benefits

Company pension
Canteen
Private medical insurance
Employee discount
On-site parking
Shuttle service provided

Qualifications

Digital analytics tools
Search Engine Optimisation (SEO)
Conversion optimisation
A/B testing
Communication skills
Adobe Analytics
Analytics

Full job description

Job ID: R0055744

Location

Livingston, West Lothian

Hours/week

37.5 hrs/week

Payrate range

Unknown

We don’t just believe in better. We make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.

Role/Team overview

The Digital Optimisation Analyst is responsible for driving a high-performing, data-led digital experience across Sky Business platforms. The role focuses on turning user data into actionable insight, establishing meaningful performance metrics, and leading optimisation initiatives to improve reach, engagement, and conversion. Acting as a data evangelist, this role champions a culture of continuous improvement across customer-facing digital journeys.

What you’ll do

Lead digital optimisation across Sky Business platforms, owning the A/B testing framework, experimentation backlog, and CRO roadmap
Use analytics and insight tools to identify opportunities, delivering data-led recommendations to improve traffic, engagement, and conversion
Manage and optimise onsite journeys, content, and funnels to enhance customer experience (CX) and performance
Collaborate with cross-functional teams (UX/UI, developers, product, marketing) to deliver measurable improvements in web performance
Translate experimentation outcomes into clear recommendations, including impacts to SEO, paid media, and campaign effectiveness
Champion a data-driven culture by evangelising analytics tools and ensuring tracking accuracy, including consent and privacy considerations

What you'll bring:

Proven experience in digital analytics, CRO, and optimisation (typically 5+ years in a similar role)
Strong hands-on experience with tools such as Google Analytics, Adobe Analytics, GTM, and A/B testing platforms (e.g. Optimizely)
Demonstrated ability to turn data into actionable insight, driving measurable improvements in conversion and engagement
Solid understanding of SEO, paid media, digital marketing performance, and customer journey optimisation
Experience working with developers, UX/UI teams, and presenting insights to stakeholders at all levels
Excellent analytical, communication, and stakeholder management skills, with strong organisation and problem-solving capability

Benefits and perks

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:

Free Sky TV or NOW package, including Sky Sports and Sky Cinema

Pension package with up to 9% employer contribution

Private healthcare with mental health support

Aviva Digital GP and dental insurance

Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect

Sharesave and Tech schemes

A range of Sky VIP rewards and experiences

How you’ll work

We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week.

Your office base

Livingston

Sky Watermark is our central site for Livingston, sitting between Glasgow and Edinburgh. With vibrant office spaces, chill-out areas, and an onsite canteen, it’s a great place to work and connect.

The nearest train station is Livingston North. A Sky shuttle bus runs between the station and campus every 20 minutes throughout the day. Plus, there’s onsite parking available for cars, motorbikes and bicycles.

Who we are

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.

We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search #LifeAtSky on social media.

Apply Now

Refine Your Search

customer insights analyst jobs in scotland

Digital Optimisation Analyst

Cyber Security Business & Reporting Analyst

256495 - HR Systems Analyst (SNEW)

WFM Analyst

Workforce Planning Analyst

PMO Analyst - TMO

Technical Business Analyst

Service Delivery Analyst

Workforce Planning Specialist

Reliability Data Analyst

AI Business Analyst - Glasgow/Edinburgh

Business Analyst, Capital Markets - Glasgow

SIAM Problem Analyst

Data Modelling Analyst

SIAM Service Request Analyst

Senior Business Analyst

Digital Proposition Analyst

Graduate Placement - Design Analyst (12-24 Months)

Technical Data Analyst

Strategic Pricing Analyst 2

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