It analyst Work, Jobs in Scotland (with Salaries)

IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Travel
Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh
Deloitte —Edinburgh
- Hybrid work
- In-person
- Communication skills
IT Service Desk and Incident Analyst
CalMac Ferries Limited —Gourock
- £35,667 a year
- Full-time
- Communication skills
- Annual leave
11d
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Travel
- Life insurance
- Referral programme
Quick apply
256495 - HR Systems Analyst (SNEW)
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
- Monday to Friday
- Writing skills
- Analysis skills
9d
IT Service Desk Analyst
Terumo Aortic —Inchinnan
- £26,500 a year
Quick apply
IT Support Analyst
Fred. Olsen Ltd —Glasgow
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Employee discount
2d
Digital and IT Project Analyst (Fixed Term) - 6 months - Edinburgh zoo
RZSS —Edinburgh
- £25,867 - £26,514 a year
- Temporary
- Analysis skills
- Project management
- No degree
- Free parking
- Annual leave
Quick apply
11d
IT Helpdesk Analyst Apprentice
QA Apprenticeships —Aberdeen
- £21,000 - £24,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Computer skills
- Communication skills
1d
Service Desk Analyst
Scottish Environment Protection Agency —Motherwell
- £39,725 - £43,887 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
7d
Network Analyst - Junior
Ember —Edinburgh
- £40,000 - £50,000 a year
- Full-time
- Data analysis skills
- Bachelor's degree
- AI
- Flexible schedule
Quick apply
Network Analyst
Aggreko —Glasgow
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
2d
Lead IT Analyst - Infrastructure
East Lothian Council —Haddington
- £22.76 - £25.36 an hour
- Temporary
- Hybrid work
- In-person
- Work from home
1d
IT Support Analyst
Headland Archaeology (UK) Ltd —Edinburgh
- £26,238 - £29,953 a year
- Full-time
- Computer networking
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Systems Analyst
Duncan & Todd Opticians —Aberdeen
- £30,000 - £40,000 a year
- Full-time
- ERP systems
- Analysis skills
- Continuous improvement
- Store discount
- Employee discount
Quick apply
2d
Service Desk Analyst
NHS Scotland —Melrose
- £31,537 - £34,303 a year
2d
L1 Service Desk Analyst
XMA —Livingston
- £25,000 a year
- Full-time
- Communication skills
- Life insurance
- Referral programme
8d
IT Support Analyst
Headland Archaeology —Edinburgh
- £26,238 - £29,953 a year
- Full-time
- Travel
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Senior Service Desk Analyst
Lane Clark & Peacock —Edinburgh
- Hybrid work
- Computer Science
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
2d
Senior Finance Systems Analyst
Scottish Power —Cambuslang
- From £55,000 a year
- Team management
- Accounting
- Communication skills
- Annual leave
- Employee discount
9d

I want to receive the latest job alerts for it analyst in scotland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Service Desk Analyst - Edinburgh

Anderson Strathern -
Edinburgh

Apply Now

Job details

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
Inbound customer enquiry call handling
Incident queue management
iOS
User account provisioning
Microsoft Office Suite
Windows
Microsoft Office
User account management
iManage
Technical writing
Application support
Communication skills
Mobile devices

Full job description

We are seeking an experienced and proactive IT Service Desk Analyst to join our dynamic IT Department based in Edinburgh.

Home - Current vacancies - IT Service Desk Analyst – Edinburgh

Anderson Strathern is a modern, innovative law firm. We’re proud of our history but firmly focussed on an exciting future, one that embraces technology and smarter ways of working. We’re independent, and proudly so.

As Investors in People and Investors in Young People Gold award holders, we will provide you with comprehensive training and support.

In this role, you will serve as a key member of the team that acts as the first point of contact for all IT-related requests and incidents. You will provide 1st and 2nd line support across a wide range of systems and technologies, including laptops, printers, software applications, and mobile devices.

Although primarily based in our Edinburgh office, occasional travel to other offices may be required.

As a IT Service Desk Analyst, you will be expected to

Act as the first-line response for IT support requests and incidents.
Prioritise, and manage Service Desk calls to resolution.
Investigate and troubleshoot issues, escalating where necessary.
Communicate effectively with users to provide updates and support in non-technical language.
Create and manage user accounts across various systems.
Monitor and release quarantined emails via mail sweeping tools.
Support the setup and maintenance of remote working environments.
Develop and maintain clear and up-to-date Service Desk documentation.

Technologies and Tools Supported

Dell Laptops
Windows 11 Operating System
Microsoft 365 Suite
Two-Factor Authentication tools
BigHand Digital Dictation system
iManage Work10 (Document Management System)
iOS Mobile Devices

About you

A minimum of 12 months of IT Support or Service Desk experience, preferably in the Legal, Financial, or Professional Services sectors.
Strong working knowledge of Microsoft Windows OS and Microsoft Office applications.
Good understanding of audio/visual equipment and technologies.
Excellent problem-solving skills and a continuous improvement mindset.
Strong communication and interpersonal skills with the ability to explain technical concepts in layman’s terms.
A proactive approach to IT security and user support.
A flexible, team-oriented attitude and willingness to assist across a broad range of tasks.
A full UK driving licence is preferred but not essential.

What you will get in return

On-going career development and progression opportunities
Supportive and collaborative team culture and work environment
A competitive salary and benefits package

Anderson Strathern is an equal opportunities employer. Our policy is to recruit, develop, nurture and retain a diverse workforce following the guidelines of the Equality Act 2010.

Apply Now

Refine Your Search

it analyst jobs in scotland

IT Service Desk Analyst - Edinburgh

Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh

IT Service Desk and Incident Analyst

IT Service Desk Analyst - Edinburgh

256495 - HR Systems Analyst (SNEW)

IT Service Desk Analyst

IT Support Analyst

Digital and IT Project Analyst (Fixed Term) - 6 months - Edinburgh zoo

IT Helpdesk Analyst Apprentice

Service Desk Analyst

Network Analyst - Junior

Network Analyst

Lead IT Analyst - Infrastructure

IT Support Analyst

Systems Analyst

Service Desk Analyst

L1 Service Desk Analyst

IT Support Analyst

Senior Service Desk Analyst

Senior Finance Systems Analyst

I want to receive the latest job alerts for it analyst in scotland

Explore jobs in more locations

As a IT Service Desk Analyst, you will be expected to

Technologies and Tools Supported

About you

What you will get in return

Jobseeker tools

Employer Tools

Browse

Stay Connected