Line support engineer Work, Jobs in Scotland (with Salaries)

Technical Engineer-2nd Line
Redsquid Communications —Glenrothes
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Logistics Support Analysis Engineer
Boeing —Lossiemouth
- Engineering
- Analysis skills
- Life insurance
Get To Know JP Morgan Event - Glasgow Technology Centre - 27th August 2026
JPMorganChase —Glasgow
- Full-time
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Analysis skills
- Software development
Graduate Engineer (E&I, Marine & Sustainable infrastructure)
Apollo Engineering Consultants —Aberdeen
- Full-time
- Hybrid work
Support Engineer
Falkirk Council —Larbert
- £43,908 - £47,593 a year
- Communication skills
3d
Graduate Civil Engineer - Highlands (Scotland)
Murphy Group —Scotland
- Microsoft Word
- Civil engineering
- Computer literacy
Senior IT Support Engineer
Intentional IT Ltd —Edinburgh
- £36,000 - £42,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Travel
- Annual leave
- Work from home
Quick apply
9d
Civil Engineer
Caledonian Maritime Assets Limited —Port Glasgow
- £46,508 - £63,949 a year
- Civil engineering
- Construction experience
- Annual leave
7d
Application Support
NAVANTIA UK —Methil
- Full-time
- CAD
- Travel
Quick apply
Graduate Project Engineer
Omexom UK —Scotland
- Engineering
- Quality control
- Travel
Civil Site Engineer
Mitie —Glasgow
- Monday to Friday
- Civil engineering
- CAD
- Engineering
Senior IT Engineer
Texaport —Edinburgh
- £45 - £65 an hour
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Mentoring
- Annual leave
Quick apply
Quality Assurance
Science and Technology Facilities Council —Edinburgh
- £46,444 a year
- Full-time
- English
- Bachelor's degree
- Quality control
- Employee discount
- Flexible schedule
8d
Technical Support Engineer
Marine Technical Limits (MTL) —Aberdeenshire
- £32,000 - £43,000 a year
- Part-time
- SQL
- Scripting
- Communication skills
Quick apply
12d
Application Support Engineer
Tunstall UKI —Moffat
- Hybrid work
- AWS
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
9d
Graduate Process Engineer - Water - 2027 (Edinburgh)
Stantec —Edinburgh
- Hybrid work
- Engineering
- Bachelor's degree
Civils Site Engineer
VINCI Energies —Inverurie
- Civil engineering
- Management
- Engineering
Senior Software Engineer
Optos —Dunfermline
- Computer Science
- Software troubleshooting
- Engineering
EUC Engineer
Scottish Leather Group —Bridge of Weir
- £0.01 a year
- Continuous improvement
- Free parking
- Annual leave
Quick apply

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Technical Engineer-2nd Line

Redsquid Communications -
Glenrothes

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Azure
Microsoft Exchange
Microsoft Office Suite
Microsoft Office
SharePoint
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Microsoft Azure
Active Directory
Remote diagnostics
Intune
Help desk

Full job description

At Redsquid, we believe that the people who are brave enough to challenge the status quo and think they can change the world, are the ones that do… if you’re one of those people, keep reading!

We’re all about making a difference to our customers with the use of technology. We’re an innovative provider of IoT, voice & data, cyber, IT, cloud and technology services – our mission is to make our customers more productive, efficient and leaner, with scalable solutions that position them for success.

We work with passion, innovation and integrity, as a team. These are the cornerstones of our approach and our culture – we’re purpose led, and we recruit exceptional people who share our values.

The role will cover responsibility for a variety of IT issues for users, some of which will be straightforward, with some requiring investigation and problem solving.

On a day-to day basis, you'll be:

Diagnosing and resolving a wide range of IT issues for customers remotely.
Building, installing, configuring & troubleshooting hardware and software solutions.
Acting as the escalation point for our 1st line engineers.
Keeping all backend systems up to date.
Ensuring that customer information and documentation on our systems is accurate.
Providing proactive advice on best practice and approaches for our customers.
Supporting on project delivery work as needed.
Consistently developing your skills and knowledge.
Sharing specialist skills and ways of working across the team.
Achieving response and fix times within our SLAs.
Occasionally visiting customer sites on an ad-hoc basis as required, for installs or onsite work.

What you'll be aiming for:

Consistently positive customer feedback.
First time fix for issues whenever possible.
Response times always within SLAs.
Fix times within SLAs consistently.
Strong customer relationships.

Experience & skills:

At least 2 years in a full 2nd Line technical support engineer position, with 5 years+ experience in a technical support role overall.
In-depth understanding of how to deliver outsourced IT support services to remote users in a variety of businesses.
Experience with M365 platform – essential.
Strong working knowledge of Microsoft Office products – essential.

Other skills, knowledge & experience:

Office 365 – Exchange, SharePoint, Intune – Setup and Deployment
Azure – VM Setup, AVD Settings
Server Management
Active Directory
Hyper-V Replication
ADConnect Services

Who you are:

You are an experienced engineer who is customer-focused, motivated, trustworthy, with strong communication skills (both verbal and written).

You are able to work accurately and quickly, as the pace is fast here, with a high level of technical expertise. You will always respond proactively to customers, always look for solutions to problems, and have the ability to manage multiple tasks at once.

Quick apply

Refine Your Search

line support engineer jobs in scotland

Technical Engineer-2nd Line

Logistics Support Analysis Engineer

Get To Know JP Morgan Event - Glasgow Technology Centre - 27th August 2026

Technical Support Engineer

Graduate Engineer (E&I, Marine & Sustainable infrastructure)

Support Engineer

Graduate Civil Engineer - Highlands (Scotland)

Senior IT Support Engineer

Civil Engineer

Application Support

Graduate Project Engineer

Civil Site Engineer

Senior IT Engineer

Quality Assurance

Technical Support Engineer

Application Support Engineer

Graduate Process Engineer - Water - 2027 (Edinburgh)

Civils Site Engineer

Senior Software Engineer

EUC Engineer

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