Guest service agent Work, Jobs in Sct (with Salaries)

Customer Service Agent
Menzies Aviation —Glasgow
- Part-time
- Customer service
- Computer literacy
- Cash handling
3d
Night Guest Service Agent
Hilton —Edinburgh
- £13.42 an hour
- Full-time
- Bar
- Customer service
- Computer literacy
- Employee stock purchase plan
- Annual leave
Receptionist/Guest Service Agent
Sandman Hotel Group —Glasgow
- Weekend availability
- Hotel
- Front desk
- Cash handling
- Flexible schedule
- Referral programme
2d
Casual Guest Service Agent
Hilton —Edinburgh
- £12.91 an hour
- Part-time
- Hotel
- Employee stock purchase plan
- Annual leave
Administrative Assistant
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Google Suite
- Microsoft Outlook
- Databases
- Annual leave
Front Office Concierge
Kimpton —Glasgow
- £13.16 an hour
- 8 hour shift
- Hotel
- Restaurant
- Annual leave
- Employee assistance programme
Travel Coordinator
Experience Scotland's Wild —Dumbarton
- From £26,500 a year
- Full-time
- Customer service
- Administrative experience
- Team management
- Free parking
- Employee discount
Quick apply
5d
Night Guest Service Agent - Part time
Hilton —Edinburgh
- £13.42 an hour
- Part-time
- Bar
- Customer service
- Computer literacy
- Employee stock purchase plan
- Annual leave
Guest Service Agent - Part time
Hilton —Edinburgh
- £12.91 an hour
- Part-time
- Bar
- Customer service
- Computer literacy
- Employee stock purchase plan
- Annual leave
Front Office Agent
Dalhousie Castle —Bonnyrigg
- £12.71 an hour
- Full-time
- Hotel
- Front desk
Quick apply
9d
Assistant Reception Manager
FAIRMONT —St. Andrews
- Weekend availability
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Reservation Agent - Maternity Cover
Trump Turnberry - Resort Sales —Turnberry
- Full-time
- Customer service
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Front Office Porter
Kimpton —Edinburgh
- £13.54 an hour
- Full-time
- Hotel
- Front desk
- Restaurant
- Employee assistance programme
- Employee discount
Laundry Worker
Logiealmond Estate —Perth
- £15 - £18 an hour
- Full-time
- Organisational skills
- Cleaning
- In-person
Quick apply
9d
Housekeeping
TempleHall Inn —Morebattle
- From £12.71 an hour
- Hospitality
- Hotel
- In-person
- Free parking
Quick apply
Kitchen Porter
Monogram Collective —Inverurie
- Full-time
- Bar
- Hotel
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply

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Customer Service Agent

Menzies Aviation -
Glasgow

Apply Now

Job details

Part-time | Fixed term contract
3 days ago

Qualifications

Customer service
Computer literacy
Aviation passenger services
Cash handling

Full job description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Role Purpose

With a firm commitment to exceptional customer service and working to high performance standards, as a Customer Service Agent, you will be joining our team as a customer facing ambassador for our global Aviation partners. You will provide an excellent pre-flight experience, checking in and boarding passengers and processing their luggage and other items for travel.

What you will be doing

Provide exceptional customer service as per the Menzies and Airline specific standards to ensure customer satisfaction at every step of their journey.
Check customers travel documentation together with relevant identification to ensure compliance with governing bodies.
Check customers into airline systems adhering to policies and procedures. Issuing boarding passes and bag tags with the correct AAA followed.
General lounge functions of welcoming guests and dealing with passengers queries/upgrades.
Collect excess baggage and any other ancillary revenue the airline generates through airline systems, ensuring Menzies cash handling process for card payments is adhered to.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

A full 5 year work/unemployment/education history
Proof of Right To Work in the UK
Aptitude for working with a variety of information technology.
Diligent attention to detail
Criminal Record Check and Airside Security Clearance

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

Apply Now

Refine Your Search

guest service agent jobs in sct

Customer Service Agent

Night Guest Service Agent

Receptionist/Guest Service Agent

Casual Guest Service Agent

Administrative Assistant

Front Office Concierge

Travel Coordinator

Night Guest Service Agent - Part time

Guest Service Agent - Part time

Front Office Agent

Assistant Reception Manager

Reservation Agent - Maternity Cover

Front Office Porter

Laundry Worker

Housekeeping

Kitchen Porter

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