Mobility specialist Work, Jobs in Sct (with Salaries)

Mobility Support Specialist
TELESOFT LLC DBA CALERO —Edinburgh
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
Sustainable Mobility Planners (Varying grades)
Pell Frischmann —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Leadership
Reward, Benefits & Mobility Coordinator
Prestwick Aerosystems Limited —Prestwick
- Full-time
- Microsoft Excel
- Travel
- Free parking
- Annual leave
13d
Customer Service Specialist (Edinburgh)
MotabilityDotNet —Edinburgh
- £34,376 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
7d
Technical Records Specialist
Boeing —Lossiemouth
- English
- Communication skills
- Life insurance
Sustainability Specialist - Nature and Biodiversity
Scottish Power —Cambuslang
- £55,000 - £68,750 a year
- Analysis skills
- Business
- Annual leave
- Employee discount
9d
Housing Support Officer
Mears Group —Aberdeen
- £29,856.80 a year
- Monday to Friday
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Operational Delivery Professional - Dundee
Department for Work and Pensions —Dundee
- £27,866 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
9d
Driver
ABM —Paisley
- Weekend availability
- Customer service
- Communication skills
Qualified Vision Rehabilitation Specialist
Guide Dogs for the Blind Association —Hamilton
- £34,805 - £38,388 a year
- Weekend availability
- Rehabilitation centre
- Travel
- Annual leave
- Employee discount
8d
Transport Planner
Proximo Holdings Limited —Airdrie
- £30,000 a year
- Full-time
- Referral programme
Quick apply
Driver
ABM UK —Paisley
- Weekend availability
- Customer service
- Communication skills
- Employee discount
Quick apply
Supply Chain Specialist (Supply Chain Management)
Boeing —Lossiemouth
- Mentoring
10d
Building Manager
Wilson James —Aberdeen
- £13.75 an hour
- Weekend availability
- Customer service
- Communication skills
- Employee discount
- Referral programme
Senior Co-ordinator
Mears Group —Livingston
- Up to £35,000 a year
- Microsoft Word
- Computer literacy
- Leadership
- Employee discount
- Referral programme
Security Officer
Wilson James —Aberdeen
- £14.28 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee discount
9d
Project Manager
Scottish Power —Glasgow
- From £59,200 a year
- Analysis skills
- Budgeting
- Negotiation
- Annual leave
- Employee discount
10d
Lead Quality Advisor
Scottish Power —Edinburgh
- £55,200 - £69,000 a year
- No degree
- Quality control
- Training & development
- Annual leave
- Employee discount
6d
Environmental and Planning Manager
Equans —Lanarkshire
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
Senior Analyst (Regulation)
Scottish Power —Glasgow
- From £55,000 a year
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- No degree
- Annual leave
- Employee discount

I want to receive the latest job alerts for mobility specialist in sct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

mobility specialist jobs near sct

Mobility Support Specialist

TELESOFT LLC DBA CALERO -
Edinburgh

Quick apply

Job details

Full-time

Qualifications

Live chat
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Ticket management
Microsoft Office Suite
Complaint handling
Bachelor's degree
Ticket management systems
Data entry
Customer interaction
Typing
Communication skills
Time management
Help desk
Mobile devices

Full job description

Calero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist to work full-time. As part of Managed Mobility Services, the Mobility Support Specialist supports Calero’s corporate customers by assisting their end-users with process requests for mobility services with vendors across the world. Specialists provide 1st line, and where necessary, 2ndline support, to these end-users with requests including but not limited to: mobile device support, procurement of new devices, sim cards, and other equipment, resolving Help Desk tickets for issues such as data allowances or activations; and providing timely communications and high quality, professional, customer service through a high-volume combination of live calls and chats with end-users.

As a specialist you will:

Provide 1st line support to end-users through high volume calls, chats, and tickets.
Respond to customer inquiries and tickets and provide resolution within the contracted service-level agreement (SLA).
Update required ticketing systems continuously.
Provide and maintain a high quality of service.
Partner with the Service Operations Team.
Adhere to specific guidelines and procedures to ensure tickets are being worked correctly to department standards and client specifications.
De-escalate dissatisfied customers with professionalism, patience, and support.
Escalate all issues that cannot be completed within SLAs to management as soon as possible.
Meet all team metrics and goals, set by management.
Perform other duties as needed upon request from immediate supervisor.

EDUCATION and EXPERIENCE required:

Bachelors’ degree preferred; high school diploma or equivalent required.
Mobile Device and Service Support experience desired.
Proficient in Microsoft Office/Microsoft 365 (Outlook, Word, and Excel).
Vast experience in working with multiple guides and applications to navigate complex ticketing and queries.
Experience multi-tasking in a Tier 2 customer service environment, in which clients can submit any requests or issues utilizing various outlets, such as chat, calls, and tickets.

SKILLS and COMPETENCIES:

Proficiency using and navigating multiple computer applications and systems.
Strong attention to detail and commitment to accuracy.
Adaptability and resilience in a fast-paced, high-volume environment.
Effective time management and prioritization skills with the ability to manage competing demands.
Results-oriented mindset with the ability to meet deadlines and service-level expectations.
Strong interpersonal skills and the ability to work collaboratively across teams.
Efficient keyboarding and data entry skills with a high degree of accuracy.
Excellent verbal and written communication skills, including active listening and customer-focused interactions.

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.

Quick apply

Refine Your Search

mobility specialist jobs in sct

Mobility Support Specialist

Sustainable Mobility Planners (Varying grades)

Reward, Benefits & Mobility Coordinator

Customer Service Specialist (Edinburgh)

Technical Records Specialist

Sustainability Specialist - Nature and Biodiversity

Housing Support Officer

Operational Delivery Professional - Dundee

Driver

Qualified Vision Rehabilitation Specialist

Transport Planner

Driver

Supply Chain Specialist (Supply Chain Management)

Building Manager

Senior Co-ordinator

Security Officer

Project Manager

Lead Quality Advisor

Environmental and Planning Manager

Senior Analyst (Regulation)

I want to receive the latest job alerts for mobility specialist in sct

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected