Support coordinator Work, Jobs in Sct (with Salaries)

Customer Care Co-ordinator
Mortgage Advice Bureau —Edinburgh
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
Project Coordinator
Smplicare —Glasgow
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Google Suite
- Leadership
- Communication skills
- Annual leave
- Work from home
Quick apply
Recruitment & People Coordinator
Cairn Housing Association —Scotland
- £33,773 - £35,550 a year
- Hybrid work
- Microsoft Office
- Continuous improvement
- Travel
- Annual leave
14d
Project Coordinator (Post Production)
Voquent —Glasgow
- £26,000 - £30,000 a year
- Full-time
- Remote
- CRM software
- Organisational skills
- Typing
- Annual leave
Mentor Services Coordinator
MCR Pathways —Glasgow
- From £26,780 a year
- Temporary
- Hybrid work
- Customer service
- Databases
- Administrative experience
- Health & wellbeing programme
- Work from home
Quick apply
Reward, Benefits & Mobility Coordinator
Prestwick Aerosystems Limited —Prestwick
- Full-time
- Microsoft Excel
- Travel
- Free parking
- Annual leave
12d
Children's Services Coordinator
Honeypot children's charity —Cumnock
- £14 an hour
- Part-time
- Remote
- Organisational skills
Service Coordinator / Administration assistant
Contact Security Services Ltd —Coatbridge
- £22,000 - £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Employment Coordinator - Individual Placement Support (IPS)
ENABLE SCOTLAND - LTW —Dundee
- £30,379 a year
- Customer service
- Communication skills
9d
Project Coordinator
MacTaggart Scott —Edinburgh
- Full-time
- ERP systems
- Microsoft Office
- No degree
- Annual leave
- Employee assistance programme
Quick apply
HR Coordinator
SES Energy —Aberdeen
- Full-time
- Hybrid work
- Human resources
- Recruiting
- Organisational skills
Quick apply
Employment Coordinator - Individual Placement Support (IPS)
Enable —Dundee
- £30,379 a year
- Customer service
- Computer literacy
- Communication skills
- Employee assistance programme
1d
Waiting List Clerk - Health Records
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Hospital
- Microsoft Office
- Data entry
- Annual leave
- Employee assistance programme
13d
Event Coordinator
BiP Solutions —Glasgow
- £28,000 - £32,000 a year
- Full-time
- Continuous improvement
- Travel
- In-person
- Employee discount
- Gym membership
Quick apply
7d
Training Coordinator
Fox's Burton's Companies —Edinburgh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Assistant Service Coordinator
Turning Point Scotland —Leith
- £31,777 - £35,062 a year
2d
Senior Set-Up Coordinator
IQVIA —Livingston
- Full-time
- Remote
- Bachelor's degree
- AI
- Analytics
- Work from home
Implementation Project Coordinator - UK
Mindbody —Edinburgh
- Remote
- Spanish
- Communication skills
Quick apply
Veterans Community Support Coordinator - Angus, Perthshire & Fife
The Royal British Legion Scotland —Scotland
- £18,750 a year
- Temporary
Sales Support and Research Coordinator
Sandman Hotel Group —Glasgow
- Full-time
- Hotel
- Organisational skills
- Free parking
- Flexible schedule

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Customer Care Co-ordinator

Mortgage Advice Bureau
Edinburgh

Quick apply

Job details

Permanent | Full-time
From £24,784.50 a year

Benefits

Casual dress
Health & wellbeing programme
Company pension
Work from home
Referral programme
Sick pay

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Client engagement
Case record updates
Appointment booking and call handling
Organisational skills
Relationship management
Customer interaction
Outbound calling

Full job description

Mortgage Advice Bureau is looking to recruit an engaging and resilient Customer Care Coordinator to join our vibrant Edinburgh Office.

Mortgage Advice Bureau is the UK’s largest mortgage network, with access to over 11,000 products from 90 UK lenders. We specialise in providing expert advice to a range of clients. This includes first time buyers applying through help to buy, families looking to expand their homes and landlords adding to their portfolio.

We are committed to providing a memorable service to our clients, and you will play an integral part in that. Are you ambitious, customer focused and truly passionate about coming to work? If so, this is the job for you!

As a Customer Care Coordinator, you will be passionate about maintaining strong relationships with clients & Advisers. You will be supporting our Advisers, Business Owners & High Performing Network Advisers with the arrangement of protection appointments.

You will act as a point of contact for clients, ensuring their current mortgage and/or protection package is the most suitable for them. Although you will not be required to provide advice, you will be armed with the relevant training and knowledge to engage in meaningful conversations with our clients.

You will have strong organisational skills to ensure the client is appointed the relevant Adviser at the best possible time in their client journey. You will work with our PAYE team as well as members within our Self Employed Network, and ensure you are delivering the best client experience at varying stages of their journey, to best represent Mortgage Advice Bureau as well as the Business’s trading under us.

OTE: £28,000 - £29,500

Key Responsibilities & Targets

Maintain clear, professional communication with both clients and Advisers via phone and email.
Accurately update client records and feedback, track all interactions within internal systems to maintain data integrity.
Follow call strategy to meet a weekly dial target.
Achieve a minimum appointment turn-up rate as agreed.
Manage Adviser diaries to secure appointments within a 24–48 hour window.
Accurately update records and track client activity within internal systems.
Carry out PED and/or CCC calls for Network Advisers and Business Owners using CCC support.
Support the generation of client reviews and referrals for Advisers.
Work collectively within CCC to ensure team targets are met or exceeded

Job Types: Full-time, Permanent

Pay: From £24,784.50 per year

Benefits:

Casual dress
Company pension
Health & wellbeing programme
Referral programme
Sick pay
Work from home

Experience:

customer service: 1 year (preferred)

Work Location: Hybrid remote in Edinburgh EH4 2HS

Quick apply

Refine Your Search

support coordinator jobs in sct

Customer Care Co-ordinator

Project Coordinator

Recruitment & People Coordinator

Project Coordinator (Post Production)

Mentor Services Coordinator

Reward, Benefits & Mobility Coordinator

Children's Services Coordinator

Service Coordinator / Administration assistant

Employment Coordinator - Individual Placement Support (IPS)

Project Coordinator

HR Coordinator

Employment Coordinator - Individual Placement Support (IPS)

Waiting List Clerk - Health Records

Event Coordinator

Training Coordinator

Assistant Service Coordinator

Senior Set-Up Coordinator

Implementation Project Coordinator - UK

Veterans Community Support Coordinator - Angus, Perthshire & Fife

Sales Support and Research Coordinator

I want to receive the latest job alerts for support coordinator in sct

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