Franchise manager Work, Jobs in Send, Sry (with Salaries)

Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
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- Quick service & fast food restaurant
- Internship
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- £37,440 - £44,460 a year
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Indeed —London
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Quick apply
13d
Experienced Assistant MAnager
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Netflix —London
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Head of Operations
Sessions —London
- £65,000 - £75,000 a year
- Hybrid work
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Paralegal, Legal Services Manager – Operations & Asset Management
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- Full-time
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Train Running Controller- West Hampstead PSB
Network Rail —London
- £68,352 a year
- Full-time
- Annual leave
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1d

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Head of Business

Sandown Mercedes-Benz of Epsom -
Epsom

Quick apply

Job details

Permanent | Full-time
Up to £120,000 a year
7 days ago

Benefits

Store discount
Health & wellbeing programme
Company car
Cycle to work scheme
Company pension
Employee discount
Life insurance
Sick pay

Qualifications

Driving Licence
Operations management
Senior management experience
Sales management
Customer service
Cost control
Performance management
Retail team management
Continuous improvement
Employee engagement
Retail management
Team motivation leadership
Communication skills

Full job description

Overview

Mercedes-Benz of Epsom are looking for an experienced and inspiring Head of Business to lead our Epsom showroom. Reporting directly to the Group Operations Director, you will have overall responsibility for the performance and efficient operation of the site. Through strong leadership, you will motivate, develop and coordinate the management team, ensuring all departments work collaboratively to achieve exceptional results. Leading the Sales, Service and Parts functions, you will be accountable for delivering the Sandown experience, maximising commercial opportunities, and driving sustainable profitability while maintaining the highest standards of customer satisfaction.

Key responsibilities include:

Providing visible, inspiring leadership across the dealership.
Managing and developing all departmental leaders to deliver outstanding performance.
Driving sales, after sales and profitability objectives in line with business plans.
Ensuring an exceptional customer experience at every stage of the customer journey.
Maintaining full compliance with Mercedes-Benz franchise standards, policies and processes.
Identifying opportunities for continuous improvement across the site.
Creating a high-performance culture focused on employee engagement, customer excellence and operational effectiveness.

This is a rewarding opportunity for a commercially astute automotive leader to play a key role within the Sandown Group, leading a prestigious Mercedes-Benz site and contributing to the ongoing success of our growing business.

Key Skills/Attributes Required

People management, specifically in terms of achieving high performance through teams. Leadership style should be highly visible and hands on.
Motor industry experience, along with experience in a senior position with established track record in profit delivery, cost control, stock and people management.
Experience of managing Sales and After Sales functions.
Enthusiasm to deliver the Mercedes-Benz experience and continuously improve product knowledge of yourself and others. Desire to achieve the highest standard of personalised customer care commensurate with the Mercedes-Benz brand.

The successful candidate will have significant relevant retail motor experience and be able to demonstrate a track record of success in a challenging and fast paced automotive environment. Candidates will need to have outstanding drive, ambition, enthusiasm and excellent communication skills. Applicants will preferably be educated to degree level or equivalent or hold a Management Qualification with a main manufacturer. A full Driving Licence is essential as travel between sites will be required.

Hours of Work: 08:00 - 18:00 Monday to Friday with 1 hour unpaid break.

Total 45 Hours per week.

Pay: Up to £120,000.00 per year

Benefits:

Company car
Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
Life insurance
Sick pay
Store discount

Application question(s):

Do you have a degree, or equivalent manufacturers qualification?

Experience:

Senior Automotive Aftersales or Senior Sales Manager : 2 years (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Location:

Epsom KT17 1JG (preferred)

Work Location: In person

Quick apply

Refine Your Search

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