Sheffield call centre Work, Jobs in Sheffield, Eng (with Salaries)

Service Support Assistant
British Red Cross —Sheffield
- £24,878 - £25,827 a year
- Monday to Friday
- Customer service
- Organisational skills
- Annual leave
10d
Club Receptionist (Customer Service)
Nile Wilson Gymnastics —Rotherham
- £11.56 - £13.00 an hour
- Monday to Friday
- Customer service
- Preschool
- Organisational skills
Inbound Customer Service Advisor (Emergency Support Line)
ant marketing —Sheffield
- £13 an hour
- Customer service
- Computer literacy
- Communication skills
- Paid training
Quick apply
Student Accommodation Booking Advisor
UniHomes —Sheffield
- £24,500 - £35,000 a year
- Weekend availability
- CRM software
- Sales
- Salesforce
- Employee discount
- Referral programme
Quick apply
2d
Probation Services Officer - Yorkshire and the Humber Probation Service - Sheffield - Full Time
HM Prison & Probation Service —Sheffield
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
4d
Medical Receptionist
Mosborough Health Centre —Sheffield
- £13.08 an hour
- Part-time
- Administrative experience
- Organisational skills
- IT
- Annual leave
Quick apply
3d
Sales Advisor
EE —Sheffield
- £26,116 - £26,738 a year
- Sales
Payment Processing Outbound Sales Advisor – Uncapped Commission
ant marketing —Sheffield
- £12.71 an hour
- Full-time
- CRM software
- Sales
Quick apply
Immigration Coordinator - Fixed Term Contract - 6 and 12 months
Fragomen —Sheffield
- Full-time
- Hybrid work
- Microsoft Word
- Word processing
- Administrative experience
- Annual leave
- Employee assistance programme
Membership Advisor
Everyone Active —Sheffield
- From £27,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Business Support Administrator
Exemplar Health Care Services Limited —Sheffield
- £26,436.80 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Trainee Mortgage Adviser
The New Homes Group —Chesterfield
- £25,500 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Referral programme
Quick apply
10d
Dispatcher
Veezu —Sheffield
- Full-time
- Customer service
- Continuous improvement
- Computer skills
Leasing Associate
ourHRpeople —Sheffield
- £26,500 - £28,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Health & wellbeing programme
Quick apply
8d
Business Administrator
First Intuition —Sheffield
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Complex Decision Maker
Department for Work and Pensions —Sheffield
- £32,137 a year
- Overtime
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
10d
CEC Workforce Planner
Northern Trains —Sheffield
- £32,543 a year
- Full-time
- Microsoft Excel
- IT
- Employee assistance programme
- Employee discount
B2C Sales & Retentions Executive
UniHomes —Sheffield
- £24,500 - £35,000 a year
- Full-time
- Customer service
- Salesforce
- Phone etiquette
- Employee discount
- Referral programme
Quick apply
Head of B2C Sales
UniHomes —Sheffield
- £50,000 - £75,000 a year
- Weekend availability
- Management
- Salesforce
- Leadership
- Employee discount
- Referral programme
Quick apply
Personal Assistant to Managing Director
Zakery Khub Solicitors —Sheffield
- £21,157.50 - £31,500.00 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply

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Service Support Assistant

British Red Cross -
Sheffield

Apply Now

Job details

Permanent
£24,878 - £25,827 a year
10 days ago

Benefits

Cycle to work scheme
Season ticket loan
Annual leave
Company pension

Qualifications

Customer service
Organisational skills

Full job description

Service Support Assistant

Location: Sheffield, S9 4LR

Hours: 35 per week (Mon-Fri 9-5)

Contract Type: Permanent

Salary: £24,878 to £25,827 per annum based on 35 hours per week

Unfortunately we are unable to offer sponsorship for this role

Are you enthusiastic, compassionate, people-focussed and would love to play a vital role in helping people to maintain their independence? Do you have experience of providing a high level of customer service?

As a Service Support Assistant, you will be the first point of contact for the newly formed service within our Mobility Aids team, providing operational and administrative support.

Our service offer loans of wheelchairs and other mobility items, as well as training on how to use them properly. We give people the competence to continue living independently. We can also ease people's transition to living at home again following a hospital stay.

What does a day in the life of a Service Support Assistant involve?

Providing clerical and operational support. This may include dealing with face to face queries, calls & bookings, processing invoices, and working across different systems.
Working alongside our existing volunteers and staff, providing outstanding customer service when interacting with service users in person, on the phone, and online.
Ensuring that the delivery service, stock control and other administrative systems meet the needs of the service and maintain smooth and efficient operations.

What does it take to be a successful Service Support Assistant?

Excellent administration and customer service skills and are at ease handling financial transactions.
Confidence using IT software and databases, particularly online stock management systems and generally having sound working knowledge of Microsoft 365.
Call handling experience, preferably in a contact centre, for dealing with queries from customers, hospitals and referring agencies in a positive and professional manner.
Great organisational skills and you can prioritise tasks and manage your workload in a busy environment with minimum supervision.

The work you will do will be crucial to the organisation and vital to the lives of those we help. Are you compassionate, caring and inclusive? Then apply now! The closing date for your application is Wednesday 22nd July 2026.

What will you get in return for your dedication and expertise?

Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Flexible working: We try to accommodate your preferred work style.
Learning & Development: Wide range of career / Learning opportunities.
Discounts: Access to Blue Light Discount Card and employee benefits platform.
Wellbeing Support: Access to mental health and wellbeing assistance.
Team Working: Champion our mission in a collaborative team.
Cycle2Work: Lease a bicycle through the scheme.
Season ticket loan: Interest-free loan for commuting expenses.

We are proud to be a Disability Confident and Carers Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders

Apply Now

Refine Your Search

sheffield call centre jobs in sheffield, eng

Service Support Assistant

Club Receptionist (Customer Service)

Inbound Customer Service Advisor (Emergency Support Line)

Student Accommodation Booking Advisor

Probation Services Officer - Yorkshire and the Humber Probation Service - Sheffield - Full Time

Medical Receptionist

Sales Advisor

Payment Processing Outbound Sales Advisor – Uncapped Commission

Immigration Coordinator - Fixed Term Contract - 6 and 12 months

Membership Advisor

Business Support Administrator

Trainee Mortgage Adviser

Dispatcher

Leasing Associate

Business Administrator

Complex Decision Maker

CEC Workforce Planner

B2C Sales & Retentions Executive

Head of B2C Sales

Personal Assistant to Managing Director

I want to receive the latest job alerts for sheffield call centre in sheffield, eng

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