Technical applications Work, Jobs in Sheffield, Eng (with Salaries)

Quality Assurance and Control Technical Advisor
My Finance Club LTD —Sheffield
- Up to £32,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Cluster IT Technician
INOVA Multi Academy Trust —Sheffield
- £30,024 - £32,597 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- School
- Free parking
- Health & wellbeing programme
Quick apply
8d
Software Engineer (Web Portal Developer) - SC Cleared
CGI —Sheffield
- Full-time
- Software development
- Agile
- Communication skills
Quick apply
Applications Engineer
Industrial Technology Systems Ltd —Sheffield
- £45,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
9d
Desktop Support Specialist
Fragomen —Sheffield
- Full-time
- Windows
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Technical Specialist - Aerospace and Materials Science
Sheffield Hallam University —Sheffield
- £32,080 - £38,784 a year
- Full-time
- University
- IT
- Communication skills
6d
IT Technical Services Apprentice
QA Apprenticeships —Sheffield
- £26,538 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
Production & Continuous Improvement Engineer
Fernite Of Sheffield —Sheffield
- £42,000 - £48,000 a year
- Full-time
- Schematics
- CAD
- Engineering
- Health & wellbeing programme
- Life insurance
Quick apply
8d
Hybrid MSP/Embedded Technical Support
Probado Ltd —Huddersfield
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
- Gym membership
Quick apply
8d
Technician (Research)
University of Sheffield —Sheffield
- £27,319 - £33,951 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- School
- Annual leave
- Employee discount
9d
Rail Trainer/Assessor
Maya Rail —Doncaster
- Up to £45,000 a year
- Full-time
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
8d
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
Customer Service Specialist
Sherwin-Williams —Sheffield
- £27,895 - £34,044 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
Support Technician: Education (Biomedical Science)
University of Sheffield —Sheffield
- £25,249 - £28,778 a year
- Full-time
- Hybrid work
- Laboratory experience
- Mentoring
- School
- Annual leave
- Employee discount
6d
Assistant Fire Engineer
J.S.O Fire Safety Consultants —Sheffield
- £29,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Free parking
Quick apply
6d
Lead Salesforce Implementation Specialist
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
Head of Cyber Threat Operations
Home Office —Sheffield
- £80,879 - £88,967 a year
- Full-time
- English
- Presentation skills
- Business
- Annual leave
21h
Desktop Claims Adjuster
Homeprotect —Sheffield
- Up to £25,000 a year
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Embedded Software Engineer
Deep Sea Electronics Ltd —Sutton-In-Ashfield
- £35,010.43 - £61,900.75 a year
- Hybrid work
- Engineering
- C++
- Programmable logic controllers
- Free parking
- Flexitime
Quick apply
Product Documentation Specialist part-time flexible
Sherwin-Williams —Sheffield
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access

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Quality Assurance and Control Technical Advisor

My Finance Club LTD
Sheffield

Quick apply

Job details

Permanent | Full-time
Up to £32,500 a year

Benefits

Store discount
Health & wellbeing programme
Company pension
Employee discount

Qualifications

System administration
Quality management
Analysis skills
Quality assurance
Financial services
Root cause analysis
Business requirements
Communication skills

Full job description

Job Description:

Role Title: Quality Assurance and Control Technical Adviser

Department: Operations / Customer Experience / Compliance

Location: Sheffield United Kingdom (Hybrid)

Reporting To: Quality Assurance & Training Manager

Salary: up to £32.5k

Role Purpose

The Quality Assurance & EvaluAgent Systems Adviser is responsible for the administration, optimisation, and continuous improvement of the EvaluAgent quality management platform within a regulated financial services environment.

The role acts as the Subject Matter Expert (SME) for EvaluAgent, owning platform configuration, scorecard design, workflow administration, reporting, user management, and integration with operational quality frameworks. Working closely with operational stakeholders and external partners, the role ensures the platform effectively supports quality assurance, competence management, regulatory compliance, and continuous improvement initiatives that drive positive customer outcomes.

Key Responsibilities

EvaluAgent Platform Administration & Ownership

· Act as the primary Subject Matter Expert (SME) for the EvaluAgent platform.

· Administer and maintain system configuration, user access, permissions, workflows, and platform settings.

· Manage platform upgrades, enhancements, testing, and release activities.

· Ensure system integrity, data quality, and governance standards are maintained.

· Develop and maintain platform documentation, processes, and administration guides.

· Provide second-line support and troubleshooting for platform users.

· Scorecard Design & Management

· Design, build, maintain, and continuously improve QA scorecards within EvaluAgent.

· Translate regulatory requirements, business objectives, and operational processes into effective quality measurement frameworks.

· Ensure scorecards align with FCA expectations, Consumer Duty principles, and internal quality standards.

· Review scoring methodologies and assessment criteria to improve consistency, fairness, and reporting accuracy.

· Lead calibration activities to ensure scorecards remain relevant and effective.

Continuous Improvement

· Identify opportunities to optimise platform functionality, workflows, automation, and reporting capabilities.

· Analyse quality and operational data to recommend process improvements and system enhancements.

· Partner with operational teams to implement quality improvement initiatives.

· Support the evolution of quality frameworks, competency models, and assessment methodologies.

· Drive adoption of best practices across quality assurance and performance management processes.

External Partner & Vendor Management

· Act as the primary liaison between the organisation and EvaluAgent.

· Build and maintain effective relationships with external platform providers and implementation partners.

· Manage support requests, enhancement discussions, system issues, and service reviews.

· Coordinate platform development requests and ensure business requirements are clearly documented and delivered.

· Participate in vendor-led workshops, roadmap discussions, and product improvement initiatives.

Reporting & Management Information

· Develop and maintain reporting suites, dashboards, and management information within EvaluAgent.

· Produce quality, compliance, and performance insights for operational stakeholders.

· Ensure reporting accurately supports regulatory, governance, and audit requirements.

· Provide recommendations based on trends, root cause analysis, and quality outcomes.

Quality Assurance Oversight

· Conduct targeted QA assessments where required.

· Support quality calibration and governance activities.

· Provide guidance to assessors and operational leaders on scoring standards and quality frameworks.

· Ensure quality assessments are recorded accurately and consistently within EvaluAgent.

Essential Skills & Experience

· Demonstrable experience administering and configuring EvaluAgent.

· Experience designing and maintaining QA scorecards and quality frameworks.

· Experience acting as a system administrator, platform owner, or SME for quality management systems.

· Strong understanding of FCA regulations, Consumer Duty, and customer outcome requirements.

· Experience working with third-party vendors and technology partners.

· Strong analytical and reporting skills.

· Experience translating business requirements into system solutions.

· Excellent stakeholder management and communication skills.

Desirable

· Experience managing system implementations or platform enhancements.

· Experience with workflow automation and reporting tools.

· Knowledge of competence frameworks and accreditation processes.

· Experience within financial services, contact centres, or regulated environments.

Additional Competencies

· System Administration & Configuration

· Platform Ownership

· Stakeholder Management

· Vendor Relationship Management

· Process Improvement

· Data Analysis & Reporting

· Change Management

· Technical Problem Solving

· Quality Governance

· Continuous Improvement

Job Types: Full-time, Permanent

Pay: Up to £32,500.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Store discount

Application question(s):

Do have a disability that will require any reasonable adjustments for the interview/recruitment process or job role (working in-person from the office) ?

Work Location: Hybrid remote in Sheffield S1 2BJ

Quick apply

Refine Your Search

technical applications jobs in sheffield, eng

Quality Assurance and Control Technical Advisor

Cluster IT Technician

Software Engineer (Web Portal Developer) - SC Cleared

Applications Engineer

Desktop Support Specialist

Technical Specialist - Aerospace and Materials Science

IT Technical Services Apprentice

Production & Continuous Improvement Engineer

Hybrid MSP/Embedded Technical Support

Technician (Research)

Rail Trainer/Assessor

1st-2nd Line IT Support Engineer

Customer Service Specialist

Support Technician: Education (Biomedical Science)

Assistant Fire Engineer

Lead Salesforce Implementation Specialist

Head of Cyber Threat Operations

Desktop Claims Adjuster

Embedded Software Engineer

Product Documentation Specialist part-time flexible

I want to receive the latest job alerts for technical applications in sheffield, eng

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