Legal assistant Work, Jobs in Sheffield, Syk (with Salaries)

Legal Recoveries Specialist
Flint Bishop —Sheffield
- Full-time
- Communication skills
Quick apply
Paralegal - Court of Protection
Irwin Mitchell —Sheffield
- Organisational skills
- Communication skills
Legal Assistant
Property Management Legal Services Limited —Mansfield
- From £24,000 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
Quick apply
1d
Paralegal
Social Work England —Sheffield
- £34,085 - £36,520 a year
- Full-time
- Hybrid work
- No degree
- Time management
- Annual leave
- Life insurance
10d
Paralegal
Taylor Emmet —Sheffield
- Full-time
2d
Legal Administrator
Taylor Emmet —Sheffield
- Full-time
2d
Legal Assistant/Secretary
Jones and Co —Retford
- From £24,500 a year
- Full-time
- Word processing
- Computer literacy
- Administrative experience
Quick apply
9d
Residential Conveyancing Paralegal
Wake Smith Solicitors —Sheffield
- Communication skills
Serious Injury Paralegal
Minster Law —Wakefield
- £23,849.28 - £28,000.00 a year
- Hybrid work
- Travel
- Organisational skills
- Communication skills
9d
Junior Legal Secretary
Property Management Legal Services Limited —Mansfield
- From £24,000 a year
- Full-time
- Administrative experience
- Typing
- In-person
Quick apply
1d
Conveyancing Assistant
RGH‑Global Limited —Sheffield
- Full-time
- Communication skills
- Annual leave
- Employee discount
Litigation Assistant, Healthcare
Kennedys Law —Sheffield
- Hybrid work
- Communication skills
Conveyancing Assistant
Simpson Judge Ltd —Doncaster
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Bachelor's degree
- Annual leave
Quick apply
9d
Legal Secretary (FTC)
Elliot Mather LLP —Mansfield
- From £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Free parking
- Store discount
Quick apply
7d
Paralegal (Asbestos - 12 month Maternity Cover)
Leigh Day —Chesterfield
- Full-time
- Hybrid work
- IT
- Annual leave
2d
Legal Secretary
Ridley and Hall Solicitors —Huddersfield
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Bereavement leave
Quick apply
2d
Experienced Paralegal
Property Management Legal Services Limited —Mansfield
- From £24,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
Quick apply
1d
Conveyancing Assistant
Mallory Pryce —Glossop
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
Conveyancing Paralegal
Mallory Pryce —Doncaster
- Hybrid work
- Microsoft Word
- Contracts
- Communication skills
Quick apply
Property Paralegal
Mallory Pryce —Doncaster
- Hybrid work
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply

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Legal Recoveries Specialist

Flint Bishop -
Sheffield

Quick apply

Job details

Permanent | Full-time

Qualifications

Complaint handling
Customer interaction
Communication skills

Full job description

Description

Are you ready to make a positive impact on people's lives?

At Flint Bishop, we're committed to helping individuals regain control of their finances. As a Legal Recoveries Specialists within our Debt Services team, you'll play a vital role in supporting customers through written communication, ensuring enquiries, disputes, complaints and complex account matters are handled fairly, accurately and professionally.

Full-time contracts are available at 36.25 hours.

Hours of Work: Monday to Friday, 09:00 - 17:15 (flexibility may be required depending on client workloads).

What You'll Do:

Written Customer Communication

You will manage a variety of customer correspondence, including emails, letters and written enquiries.
You will investigate customer concerns and provide clear, professional and compassionate responses.
You will ensure all correspondence meets client, regulatory and quality standards.

Case Investigation and Resolution

You will review account histories, customer records and supporting information to resolve enquiries efficiently and accurately.
You will support the handling of disputes, balance queries, complaints and account investigations.
You will work closely with operational teams to ensure customer outcomes are achieved fairly and consistently.

Customer Focus and Vulnerability

You will identify potential signs of vulnerability and ensure customers receive appropriate support.
You will approach each case with empathy and professionalism, recognising that every customer's circumstances are different.
You will contribute to delivering positive customer outcomes in line with regulatory and client expectations.

Quality and Service Excellence

You will manage workloads within agreed service levels and quality standards.
You will continuously look for opportunities to improve customer experience and first-time resolution.
You will contribute to maintaining high standards of written communication across the department.

What You'll Need:

Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Good investigation and problem-solving skills.
Empathy and understanding.
Resilience and adaptability.
The ability to manage competing priorities and deadlines.
Previous experience in customer service, complaints handling, correspondence, administration or debt recovery is beneficial but not essential.

Disclosure will be required in the event that a position is offered.

Financial checks will be required in the event that a position is offered.

What We Offer:

Comprehensive Benefits

Enjoy a range of benefits including generous holiday entitlement, holiday buy and sell schemes, an additional day off for your birthday and funded team social events.

Career Growth

We are committed to supporting your professional development through ongoing training and career progression opportunities.
Our dedicated Learning and Development team will provide comprehensive training and ongoing support throughout your career.
This role provides opportunities to develop specialist skills in correspondence, complaints, vulnerability, dispute resolution and customer investigations.
As the department continues to grow, opportunities may arise to progress into Senior Specialist, Complaints, Compliance, Litigation and Operational Leadership roles.

Positive Work Environment

Be part of a supportive team that values collaboration, continuous improvement and delivering excellent customer outcomes.
Work within a culture that encourages learning, development and recognition.

About Flint Bishop

Flint Bishop is a multi-award-winning, top 200 UK law firm. We have been providing legal services to businesses and individuals for over a century.

Recognised as a ‘leading firm’ by both Chambers & Partners and The Legal 500, the outstanding quality of our staff and service levels is underlined by our ISO quality assurance accreditations, industry awards and peer ranking.

We have approximately 450 solicitors and legal experts who use their technical skills and expertise for one mission: to provide clients with clear advice that helps them to achieve their goals as effectively as possible.

Quick apply

Refine Your Search

legal assistant jobs in sheffield, syk

Legal Recoveries Specialist

Paralegal - Court of Protection

Legal Assistant

Paralegal

Paralegal

Legal Administrator

Legal Assistant/Secretary

Residential Conveyancing Paralegal

Serious Injury Paralegal

Junior Legal Secretary

Conveyancing Assistant

Litigation Assistant, Healthcare

Conveyancing Assistant

Legal Secretary (FTC)

Paralegal (Asbestos - 12 month Maternity Cover)

Legal Secretary

Experienced Paralegal

Conveyancing Assistant

Conveyancing Paralegal

Property Paralegal

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